Audience

Customer journey analytics software for companies

About Pointillist

Stop wasting time with sticky notes and journey mapping tools, which can’t help you uncover the unscripted behaviors that occur in the real world. Our customer journey analytics software reveals the actual paths your customers take, as they engage with your company across touchpoints and over time. Real-time customer behavior drives the quantitative metrics you’re measured by, like revenue, customer lifetime value, churn, CSAT and NPS®. Unlike other customer analytics solutions, Pointillist lets you connect the dots between customer interactions and business goals in seconds, rather than days or weeks. Your customers expect personalized experiences driven by their current preferences and recent interactions. Pointillist enables you to engage your customers at optimal points along their journey, in real time and through the most effective channels.

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Integrations

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Company Information

Pointillist
United States
www.pointillist.com

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online

Pointillist Frequently Asked Questions

Q: What kinds of users and organization types does Pointillist work with?
Q: What languages does Pointillist support in their product?
Q: What kind of support options does Pointillist offer?
Q: What type of training does Pointillist provide?

Pointillist Product Features

Customer Journey Mapping Tools

Behavioral Analytics
Customer Profiles
Predictive Analytics
Surveys & Feedback
Action Management
Attribution Modeling
Collaboration
Data Import / Export
Templates