Audience
Businesses in need of a communication platform
About Phone Manager
Phone Manager gives users the tools to communicate quickly and easily, allowing them to be more productive. Phone Manager has a range of features to suit different environments; from contact views, directories, and chat to aid communication with co-workers to agent control and tool-bars for making contact center workers more productive. Stay connected with colleagues and clients when out and about or just away from your desk. Phone Manager Mobile allows users to stay in contact wherever they are, ensuring important calls are not missed. Presence profiles not only let users communicate what they are doing but also allow them to control how they can be contacted, routing calls to mobiles/softphones or placing them in do-not-disturb if with clients. Whether chasing payments, calling potential customers or reminding clients of appointments, our outbound calling solution simplifies the process.
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Integrations
No integrations listed.
Company Information
Xarios
Founded: 2006
United Kingdom
www.xarios.com/products/phone-manager/
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Product Details
Platforms Supported
Cloud
Training
Videos
Support
Phone Support
Online
Phone Manager Product Features
Call Center
Real-time Chat
Reporting/Analytics
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management