Audience

Paychex Flex clients generally are business owners, office managers, and HR managers looking to save time and streamline administrative tasks associated with payroll, human resources, and benefits.

About Paychex Flex

Paychex Flex is an all-in-one HR software solution that you can build on as your business grows or changes. Use it to run payroll and integrate your HR administration, retirement, and insurance management with service the way you want it and our expert knowledge of the regulations that could affect your business.

The more HR functions you bring to Paychex Flex, the more accuracy and efficiency you’ll gain. It can help you:

• Recruit and track the best candidates
• Streamline hiring and onboarding
• Deliver key HR information through custom compliance documents, compensation summaries, performance reviews, company training, and more
• Manage health insurance, including compliance support
• Administer employee benefits
• Track time and attendance data
• Pay employees and file and pay your taxes
• Plan for retirement, from testing, to real-time reports, and participant enrollment and management

Integrations

Ratings/Reviews - 7 User Reviews

Overall 3.9 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.1 / 5
support 4.3 / 5

Company Information

Paychex
Founded: 1971
United States
www.paychex.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Online

Paychex Flex Frequently Asked Questions

Q: What kinds of users and organization types does Paychex Flex work with?
Q: What languages does Paychex Flex support in their product?
Q: What kind of support options does Paychex Flex offer?
Q: What other applications or services does Paychex Flex integrate with?
Q: Does Paychex Flex have a mobile app?
Q: What type of training does Paychex Flex provide?
Q: What pricing for support is available for Paychex Flex?
Q: What pricing for training is available for Paychex Flex?

Paychex Flex Product Features

Applicant Tracking

Assessments Supported
Background Screening Supported
Candidate Management Supported
Collaboration Tools Supported
Internal HR Supported
Interview Management Supported
Interview Scheduling Supported
Job Board Posting Supported
Job Requisition Supported
Onboarding Supported
Resume Parsing Supported
Resume Search Supported
Self Service Portal Supported
Workflow Management Supported
Recruiting Firms Not Supported
Reference Checking Not Supported

Benefits Administration

COBRA Administration Supported
Claims Management Supported
Deduction Management Supported
Disability Insurance Administration Supported
Employee Benefits Administration Supported
FMLA Administration Supported
FSA Administration Supported
For Brokers Supported
For Employers Supported
HIPAA Compliant Supported
Health Insurance Administration Supported
Life Insurance Administration Supported
Online Benefits Enrollment Supported
Provider Management Supported
Retiree Administration Supported
Retirement Plan Management Supported
Flexible Spending Accounts Not Supported
Premium Billing Not Supported

HR Analytics

Dashboard Supported
HR Metrics Library Supported
Leave & Absence Reporting Supported
Recruiting Management Supported
Talent Management Supported
Trend Analysis Supported
Turnover Tracking Supported
Compensation Plan Modeling Not Supported
Predictive Modeling Not Supported
Succession Planning Not Supported

HR Compliance

Document Management Not Supported
Version Control Not Supported
Roles / Permissions Not Supported
Alerts / Notifications Not Supported
Records Management Not Supported
Certifications Management Not Supported
Reporting / Analytics Not Supported
Workflow Management Not Supported
Regulations Monitoring Not Supported
Customizable HR Documents Not Supported
Communication Tools Not Supported

HR Employee File Management

Centralized Employee Files Not Supported
Sharing Spaces Not Supported
Signature Not Supported
Search Not Supported
Access Controls Not Supported
Retention Settings Not Supported
Dashboard Not Supported
Regulatory Compliance Not Supported
Email Notifications Not Supported
Paper & Digital Not Supported

Human Resources

Applicant Tracking Supported
Attendance Management Supported
Benefits Management Supported
Career Development Planning Supported
Compensation Management Supported
Compliance Management Supported
Employee Database Supported
Employee Lifecycle Management Supported
Onboarding Supported
Payroll Management Supported
Performance Management Supported
Recruiting Management Supported
Self Service Portal Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Supported
360 Degree Feedback Not Supported
Succession Planning Not Supported

PEO

Payroll

401(k) Tracking Supported
Attendance Management Supported
Benefits Management Supported
Check Printing Supported
Compensation Management Supported
Deductions Management Supported
Direct Deposit Supported
Multi-State Supported
Reporting/Analytics Supported
Self Service Portal Supported
Vacation / Leave Tracking Supported
W-2 and 1099 Preparation Supported
Wage Garnishment Supported
Multi-Country Not Supported
Tax Compliance Not Supported

Time Clock

Biometric Recognition Supported
Hourly Employee Tracking Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Workforce Management

Labor Projection Not Supported
Variable Workforce Not Supported
Budgeting & Forecasting Not Supported
Skills Tracking Not Supported
Employee Lifecycle Management Not Supported
Time & Attendance Not Supported
Scheduling Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Contractor Management Not Supported

Paychex Flex Verified User Reviews

Write a Review
  • A Paychex Flex User
    Principal Consultant
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Extremely Overpriced for the Service Provided"

    Posted 2022-03-06

    Pros: The software itself isn’t inherently bad. The issue is much more value related rather than due to the software itself being bad.

    Cons: This software is outrageously priced relative to others in the market. I have helped several of my clients save a LOT of money by switching from Paychex to OnPay.

    Overall: Overall, the software isn’t the worst, but it’s too expensive. Plenty of high quality software at a much lower cost.

    Read More...
  • Roselyn B.
    Senior Program Officer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very User-friendly and Convenient "

    Posted 2021-02-26

    Pros: This tool is user-friendly for staff users, not difficult to navigate, and you can set up notifications easily that come directly to you're email. It works in tandem with pay system so very convenient for this reason.

    Cons: The system is still evolving so there are some features that have not been added yet. You cannot keep all staff data in one place like some other similar systems.

    Overall: This is a great tool. I have been a customer with this company for many years so I've watched their products evolve tremendously. I like that can go to one place to view all of my pay related activity and no longer have to reach out to finance staff or ask uncomfortable questions. I also receive regular system notifications, which removes the guessing game or extra work on my end to check the system for updates.

    Read More...
  • A Paychex Flex User
    Finance Intern
    Used the software for: Free Trial
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Get all your HR related work done!"

    Posted 2020-08-23

    Pros: Offers HR services.
    Offers payroll services.
    Offers human capital services.
    Deals with employee payroll and tax related services.

    Cons: Few users might find it difficult to use, but once you are familiar with the technical aspects, the application is definitely worth it.

    Overall: You can get all your HR related work done from this single software and it helps in saving lots of time and resources, It is a good choice for organisations who deal with complex payroll systems.

    Read More...
  • A Paychex Flex User
    Asst. Operations Manager
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Straightforward online payroll processing tool"

    Posted 2020-08-22

    Pros: Paychex is a comprehensive solution to all payroll processing requirements. It is a cloud based easy to use piece of software. It offers automatic payroll tax calculation along with filing and payments. It offers dedicated round-the-clock customer support which was very has helpful for us in the starting setup days.

    Cons: It is very functional and comprehensive payroll processing software, no complaints.

    Overall: Paychex is the best companion for online payroll services. It has a clean clutter free user interface, which provides seamless payroll processing experience. It has capability to automatically calculating the payroll tax and the filing part. It offers limited access to the payroll platform for the employees, which employees can use to confirm and access the details pertaining to their payroll by themselves. It can be easily accessed on web, mobile application. The mobile application is completely function and can be used to process the operational tasks.

    Read More...
  • A Paychex Flex User
    Operations Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to submit payroll"

    Edited 2020-08-22

    Pros: It's available on cross-platform. Makes it easy to access reports and submit payroll online from mobile or desktop.
    It helps to reduce HR efforts.
    Useful for both employees and employers.

    Cons: I never encountered any problems with this platform.

    Overall: It makes simple for the Human Resource department to review and submit payroll. With Paychex Flex I can anytime access important information about employee profiles, reports to review and submit directly from mobile.

    Read More...
  • A Paychex Flex User
    Marketer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great HR automation software!"

    Posted 2020-08-22

    Pros: - Great methodology for onboarding new employees and letting them optimize the dashboard according to their preferences.
    - The report generation is very good and useful.

    Cons: - Can become very expensive if you choose to use some features for large companies.

    Overall: Any organization can use a good HR automation solution to manage their payroll and HR activities with as little man power as possible. Paychex does a great job at helping you achieve that.

    Read More...
  • Shruti K.
    SMM manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Powerful HR platform"

    Posted 2020-07-30

    Pros: Paychex Flex is a cloud based HR solution. Make payroll process very easy. Saves time and energy. All in one solution from hiring candidate to payment process. The software can be used on desktop mobile and tablet. Very easy to understand and use. User friendly software.

    Cons: Live technical and customer support. Very easy to use software. No dislikes till now.

    Overall: Tracks attendance data which helps a lot at the time of payment. Provides real time data. Increases productivity. Very intuitive and customisable interface. Automatic tax calculation and filing. 24/7 customer and technical support. Improves efficiency and accuracy. Very much secure and reliable software. Easy to access. Provides quickly payroll system.

    Read More...
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