Newgen eGov Office Alternatives

Trusted by more than 25+ million users worldwide, Jotform is an all-in-one platform that offers powerful tools for effortless data collection and management, including its popular drag-and-drop Form Builder. Create digital forms and surveys for your business without any coding to collect leads, contact information, files, appointments, payments, e-signatures, and whatever else you need. Build your own form from scratch, or customize 10,000+ ready-made templates for contact forms, order forms, feedback surveys, registration forms, and much more. Go beyond the basics with advanced features like conditional logic, autoresponder emails, and 200+ integrations with popular apps. Make the most of your data by turning responses into personalized PDFs with Jotform PDF Editor, visual reports with Jotform Report Builder, or tasks in an automated approval flow with Jotform Approvals. Create an online store with Jotform Store Builder — no coding required.

The suite of agile solutions in the Government Functions are specially designed to help governments to join in into the digital revolution and connect the bridge between technology and services. Vesting in digital and automation can make government services more accessible online, reduce the cost of accessing those services, streamline administrative processes, improve turnaround times, and strengthen accountability and responsiveness. Our solutions offer uninterrupted service in a secured network for smart, efficient and good governance. * Grant Management System * Integrated Beneficiary Management System * Asset Registration System * Project Monitoring System * e-File Tracking System * eMuster Roll Platform * Epidemic Management System * Contractor Database Management System * eTendering System * Integrated Legal Monitoring System * HRMIS * Labour Welfare Scheme Monitoring System

Access government services anytime from anywhere. eGovt digitally transforms governments allowing citizens to access critical services remotely from the comfort and safety of their homes. The platform delivers online government services with the ultimate flexibility, efficiency, and security. Stay ahead of a rapidly changing world. From providing new government services to redefining internal processes to navigating unprecedented global challenges. We’re here to help you every step of the way. Analyze day to day operations across all levels of Government. You’ve done all the hard work and automated your Government services. Now it’s time to reap the rewards of real-time Analytics that quickly assess performance and allows you to pivot as required. Access government services anytime from anywhere. eGovt digitally transforms governments allowing citizens to access critical services remotely from the comfort and safety of their homes.

Bring your constituents the services and information they need to thrive. Discover your next step to Digital Government. The GovOS Short-Term Rental Solution is a comprehensive software suite backed by industry experts and enhanced support. With a multitude of use cases focusing on community and economic impact of short-term rentals, the GovOS Short-Term Rental Solution offers compliance, registration/permitting, tax collection and a 24/7 complaint hotline. Studio empowers agencies that want to digitize forms, go paperless, and change the way citizens experience local government. Governments throughout the United States rely on GovOS Studio to quickly and easily transform paperwork into online services that reduce processing time, improve transparency, eliminate errors and ensure that government business runs smoothly. GovOS Cloud Search provides a Google-like interface that simplifies searching for users not familiar with land records, and an advanced search option as well.

GOV BUILT PLATFORM. Tomorrow's Government Built Today. Permitting and licensing software for the next generation. We worked with Government employees, citizens, and contractors to build a best-in-class software platform to help tomorrow's government be built today. Save time by securely filling out your building permits, applications, and license requests online. Our customizable workflow and approval process system automates manual tasks streamlining communications saving agencies, business owners, and citizens hundreds of hours per year. Our customizable form builder allows constituents to enter contractor, business, mobile food vendor, and other licenses online. Allowing you to track, renew, and interact in our user-friendly web interface. A feature-rich user-friendly web interface for building custom reports, dashboards, and ESRI Maps to generate and share dynamic, data-rich reports via PDF, CSV, and other file formats.

The Accela Civic Platform is the powerful foundation for our Civic Applications, and other solutions to help governments improve citizen services and fulfill the needs of growing communities. The Accela Civic Platform includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It includes everything an agency needs to make it easier for citizens to open and run a business, apply for permits, and schedule inspections. And the platform provides agencies with the flexibility and scalability to enable innovation over time–without the need to invest in new technology. Automate simple to very complex processes involving multiple departments and numerous process components. Our workflow engine assigns tasks for users, manages SLAs, routes approvals and steps, and ensures all processes stay on track.

CivicOptimize® has everything you need to provide convenient, easily accessible ways for citizens to do business with your local government, and at a cost that is tailored to meet your budget. Online service automation has never been easier using our low-code development tool. Stop fumbling with paper. Instead, connect your critical software systems to simplify and automate your day-to-day processes. Provide online access for citizens to access services, pay bills, submit licenses and applications, and more. Serve your citizens online and provide staff an easier way to do business. We understand how challenging it can be to move local government into the digital realm. 20% increase in revenue on average for CivicOptimize clients. We offer over 150 common form templates pre-built and ready to implement, customize, and deploy instantly. From permitting to licensing to applications, get your most common citizen and staff requests online fast.

SimpliGov is a platform that enables state and local governments to create intuitive, robust digital forms and workflow processes in a central, secure location. Designed specifically for government workflow automation and hosted in the Azure Government Cloud, SimpliGov helps agencies of any type transition from laborious legacy solutions to a modern, digital framework that increases efficiency by streamlining workflow management, reducing support costs, improving public accessibility with electronic, native language forms, increasing response time with reminders and notifications, enabling dynamic document creation from a secure template builder, and providing analytics and reporting for informed decision-making. SimpliGov also offers a native electronic signature solution that integrates seamlessly and creates a connected, transparent ecosystem that is future-proof, responsive to change, and user-friendly.

Government Made Simple - for citizens, staff and elected officials. GOGov is used by millions of citizens in over 200+ local governments and include solutions for Citizen Requests, Code Enforcement, Citizen Notifications and Online Permitting. GOGov Code Enforcement is an innovative and easy-to-use solution for managing all your Code Enforcement cases. Manage all aspects of your code enforcement case. Create letters & citations from templates in a single click. Help process annual and recurring types of inspections. Keep citizens informed with a trusted source of alerts, notifications, and events. Easily push your critical content to all of your important channels such as Email, Mobile, Twitter, Facebook, and Website. One place to access all notifications and important information directly from your local municipality. Push content to all important channels such as Email, Mobile, Twitter, Facebook and Website.

Paylt is bringing governments and people closer together through our award-winning, SaaS platform. PayIt offers an all-in-one, citizen experience platform for state and local governments. We provide any agency, regardless of size, a fully configurable and custom-branded digital platform that empowers you to meet citizens where they are, whenever they want to do business. With PayIt, citizens can access essential government services any time from their computer or mobile device—and our native Android and Apple apps make the mobile experience even easier. We help you deliver a seamless citizen self service experience that fits everyone’s busy schedule. Your citizens can start a bill payment or vehicle tag renewal on one device and finish it on another when they’re ready, without having to start over. With more digital access and real-time payment processing, government agencies can realize time savings, higher revenue collection and faster time-to-revenue.

We restore and preserve all local government records to ensure that they are protected, secure and accessible forever. We digitize and distill intelligence of billions of records and documents across all government agencies. We then provide process-centric technologies that manage information, making it accessible to citizens through a superior experience. We deliver these secure digital document solutions on a fast and scalable basis.

iCompass' agenda and meeting management software helps people in local government with limited resources and time excel at serving citizens. Known and trusted as the local government experts, iCompass is an agent for intelligent innovation. Save time and costs by removing the need for paper-based processes and patched-together solutions. Centralize information to access up-to-date agendas, minutes, records, and meeting recordings in real-time. Get access to simple yet advanced new technologies geared to local governments and transform your operations in a changing digital landscape. Get everyone on the same page by creating order out of chaos to make work life and city operations run more smoothly.

GovPilot is an innovative government management platform powered by the cloud. With GovPilot, governments can ditch antiquated paper processes and adopt digital automation, increasing efficiency and productivity. GovPilot solves fragmentation issues by integrating all departments and centralizing data in one platform. It is also completely customizable to match the specifications of every government, department, and employee.

Intranet Quorum (IQ) is the leading communications and process management tool powering the public sector. Proudly serving 65% of the United States Congress, 50% of U.S. Governors and dozens of federal, state and local government agencies in every corner of the country. With over 30 years of service, Leidos Digital Solutions, Inc. is proud to be the market leader in citizen services technology. Our commitment to innovation, ongoing investment in emerging technologies, and dedication to superior customer service has helped us earn, and maintain, a trusted partnership with elected officials and government agencies all over the country. With 100+ federal, state and local government agencies and organizations as our clients, Leidos DSI proudly serves public sector clients from Hawaii to Maine and everywhere in between. We deliver the innovation you expect with experience you can trust.

EQ Outreach is a trusted digital and global case management platform. Outreach is Toplevel’s secure COTS (Commercial Off-the Shelf)-based software product. A certified Microsoft platform-ready solution, it delivers robust, reliable digital and case management solutions globally. Outreach enables a range of “channel shift” digital services, compliant with both the UK Government’s Digital by Default Service Standards and HMG’s Security Policy Framework. The solution supports digital interactions that take place between customers, organizations, citizens and businesses, and as a result its technology doesn’t treat ‘external users’ as arms-length endpoints in a process; everything that Outreach can do is designed to enable all parties to work together to get jobs done across organizational boundaries.

Our platform takes government contractor specific business processes and transforms them into a digital, collaborative, and automated solution that creates context and intelligence to grow businesses. The GovCon Suite enables government contractors to qualify and win more business by improving industry awareness and data governance. By harnessing the power of CRM systems, government contractors of all sizes and types can utilize the GovCon Suite platform to meet long term and short term business goals, and gain an ROI. TechnoMiles GovCon Suite Growth Solution offers a centralized location for users to manage and track their pipeline. It provides industry-specific features with detailed levels of automation, visibility, and capabilities for growing your business throughout the business development and capture process.

Accelerate your mission with a continuum of compute across data classifications from intelligent cloud to intelligent edge. Be future ready with the broadest range of commercial innovation for government. Azure delivers advanced compute and analytics capabilities from cloud to edge to help you gain insights, move faster, and do more for the mission. You can choose from the 60+ regions around the world or select Azure Government, the mission-critical cloud built to exceed requirements for classified and unclassified US Government data. Do more at the tactical edge, whether that's pre-processing data for low latency response times, bringing AI and machine learning to the far edge, or harnessing satellite data more rapidly to enable decision making in disconnected environments. Unlock insights, increase agility, and further your mission with Azure capabilities for classified data.

NetSeT Global Solutions is an IT company that develops complex information systems for citizen data management. We have more than 20 years of experience, references in more than 15 countries on 4 different continents, and over 20 systems installed in the region. We represent a regional leader in the field of electronic identification, eGovernment, and specialized systems for secure communication. With its headquarters in Belgrade (Serbia), NetSeT contains a group of engineers who are experts in the field of data protection, the design of high-performance scalable systems, and software development using the most advanced tools. We are exceptionally proud of all of our team members since their hard work provides tens of millions of citizens with secure data management and guarantees a well-established level of quality of our products. The platform enables you to digitalize your processes, making them much more accessible, modern, and economic.

The city of the future will require sophisticated data visualization and controls to analyze data streams, operate, monitor, and control systems, and protect the environment, the city infrastructure, the investments, and mostly the citizens of the city. Creating a digital twin and allowing city managers and department executives to see and respond in real-time will be key to creating the enhanced experience cities are seeking. City planners, department heads, and governments can reduce infrastructure costs and service requirements through this advanced smart city data visualization and control platform. With the ability to monitor all systems and system interactions and create predefined alerts, the platform enables city infrastructure (i.e. street lights, cameras, transportation, road conditions, and much more) to be proactively managed and controlled leveraging the interaction between systems with minimal staffing using these advanced Digital Twin software tools.

Municipal and county governments of all sizes use GovWell to simplify processes, modernize citizen services, and improve transparency. Markup documents and save them back to projects without leaving your browser. You shouldn’t have to change your workflows to fit the software. GovWell can be adapted for almost any government process. Reduce busy work and get time back in your day. GovWell helps you automate processes, reduce paper, and work from any device. Make it easy to get permits and licenses, schedule inspections, and check status online. Delight your community with refreshingly intuitive interfaces. All GovWell modules integrate seamlessly with each other. Start with one and add more later. Reduce turnaround times, eliminate paper, and make it easy to build in your community. Simplify the development process and streamline staff workflows. Maintain a safe and appealing community with easy case management and inspection tracking.

New World™ ERP helps cities, counties, and schools across the country improve citizen services and operate more efficiently. We offer fast access to information, simplified reporting, and time-saving workflow to help increase financial transparency, make informed business decisions, and ensure accountability. Bring all aspects of local government financials into one application. General ledger includes chart of accounts, encumbrance accounting, accounts payable, budget reporting, journal processing, month and year-end processing, and system administration. Automate tasks, streamline licensing and permitting processes, and offer a comprehensive parcel management system. Track and access all related information from a single screen, including blueprints, maps, permits, code enforcement activities, address information, and historical information.

Getting the right information to the right people within the right timeframe is a challenge. Libria software will simplify the time-consuming method of manually processing FOIA requests. Libria offers a comprehensive FOIA solution to manage the entire FOIA lifecycle: request capture, tracking, document gathering, correspondence, fulfillment, archival, and reporting. Constituents can submit their FOIA requests online through Libria's public-facing web portal. Quickly gather paper documents and electronic files with built-in scanning and import utilities. Permanently block sensitive information in response documents with easy-to-use redaction tools. Quickly send letters and emails with customizable templates and mail merge capability. Provide compiled response documents via email, a secure web portal, or hard copy.

From planning, permitting, and licensing to asset management and citizen requests, our industry-leading Enterprise Permitting & Licensing software automates, connects, and streamlines your critical government processes. Whether it’s enterprise workflow, management, inspection, enforcement, or electronic plan review, Enterprise Permitting & Licensing does it all. Having one platform not only increases efficiency and communication, but it also maximizes productivity and departmental collaboration from desk to field while fostering constituent engagement and reducing human error. Having Esri® GIS technology within Enterprise Permitting & Licensing allows you to visually interpret real-time data with spatial analysis, which leads to fact-based decision-making. With the added ability to link and share this data, each agency benefits from the information most pertinent to their needs along with the ability to communicate from the field.

Increase profitability and improve project success for government contractors with Costpoint Manufacturing by bringing efficiency and digitalization to the operations process—from bid to shipment. Tie all data to financials in one secure system; paper processes are digitalized as data is captured, stored and analyzed in real-time, down to the project level. Consistently collect and allocate costs and simplify adherence to contract requirements by including traceability and contract flow downs. Withstand interruptions with modernized, flexible and integrated automation for visibility into changes and process control. Connect and automate processes between finance and production for improved accuracy, true costs and audit readiness. Leverage contract flow downs and organizational, project and part security. And automate traceability on every transaction.

Meeting & agenda management is a solution designed specifically to save local governments time and money by automating the creation of agendas, minutes, and packets, even at the last minute, with a single click. These documents are formatted in an MS Word-based platform, allowing for limitless editing and formatting. Once formatted, users can submit agendas electronically for approval and can quickly be sent forward and backward along the approval process. After the process is completed, the agenda manager can create the agenda with the click of a button. Meeting & agenda management is flexible and can match nearly any agenda format. The system will create your agenda packet by combining all the files for each item and generate a packet that can be reviewed electronically or on paper. Make any final edits, and the agenda can be published on the website with the click of a button. Our prices are based on population, making it the most affordable meetings solution available.

CityView offers comprehensive out-of-the-box software for community development and municipal land management. From land use planning to permitting, code enforcement and licensing, CityView facilitates a paperless process that shortens permit and case turnaround, eliminates redundant work, and increases productivity. CityView offers a full suite of software for development, code enforcement, licensing & other regulatory services. Comprehensive permitting, inspections, reviews and approvals combined with online processing and payments from citizens and contractors reduce time, cost and errors, and engage your constituents. Streamline and automate your permit approval and issuance process. Remove paper from the plan review process & save your contractors time and money.

Boost your Case Management productivity with ArkCase: the FedRAMP-ready platform to help you customize and automate end-to-end case management activities—helping you respond on time, every time. No lost correspondence, no lost documents, no missed deadlines, no more stress. ArkCase is a platform-agnostic Case Management solution. You can use ArkCase as either a fully on-premise solution, hybrid solution, or a cloud-based solution. This flexibility enables you to bring any proprietary solution to a whole new level of effectiveness or to go all the way and modernize your entire technology stack. ArkCase helps agencies provide end-to-end processing in record time thanks to our queue-based workflow designed by FOIA users. From Intake to Release, ArkCase streamlines and automates various activities for greater efficiency and collaboration. Bulk redaction, de-duplication, automated transcription of audio and video files, progressive disclosure, machine-assisted identification, and more.

CIPAce™ is a powerful business process automation and application development platform built on top of state-of-the-art software technologies developed by CIPPlanner® Corporation. Combing CIPAce™ enterprise platform and CIPPlanner™ team’s deep domain expertise and insight into industry best practices, CIPPlanner™ offers the leading solution platform for Capital Program Management to government agencies and major organizations to develop and maintain their competitive infrastructures. Center to CIPAce™ Platform is CIPAce™ Core Engine - a layer of system building blocks that serve as the foundation for the entire platform. CIPAce™ Core Foundation enables powerful configurability, scalability, security and integration capabilities that are essential to serve today’s challenging business requirement in an enterprise environment. CIPAce™ Core Engine consists of several fundamental components.

Each CivicLive website is built on top of our intuitive CivicLive content management system. Our CMS for governments has been built from the ground up to serve the specific needs of government agencies and organizations. CivicLive websites work with you to deliver the best in modern, digital government services. With accessibility features and robust content modules built right in, our government website CMS delivers an optimal end-user experience. You'll love how our CMS provides opportunities for two-way engagement between your government organization and its constituents. Training services for CivicLive solutions focus on teaching your staff the principles of managing each citizen’s unique web experience. Through the use of our government website CMS, you can empower your staff to confidently foster citizen engagement.

The world’s most innovative cities use Hayden AI’s sensors, software, and data to improve urban mobility and quality of life for their communities. A technology-first approach to road safety and traffic flow. Convert public and private vehicles into street sensors with our AI powered perception systems and citizen app. Generate a real-time digital twin of the city by fusing mobile sensors with citizen-driven data. Enable community and stakeholder participation through accessible digital tools. Hayden AI not only scales a city’s ability to create safer, more efficient traffic flows, but also addresses the very real issues of fair and just mobility. Search for open positions and help solve complex challenges in AI. Automate complex processes and improve public services with Hayden AI’s patented suite of perception systems for city fleets. Clear congested lanes to improve road safety and traffic flow.

Leading citizen request management solution for municipalities. QScend Technologies, Inc., is an industry leader in web-based software for local and county governments. Hundreds of government entities and call centers across the country use our citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance, making us the preferred provider of CRM/311 software in the U.S.

As the emphasis on open government and transparency continues to increase, government agencies and institutions are looking for better ways to streamline FOIA request tracking and management to facilitate greater citizen interaction. FOIAXpress, North America’s leading FOIA request tracking and management software, has revolutionized the industry, empowering FOIA, Privacy and Open Government personnel, and departments of all sizes to spend less time on administrative tasks and significantly reduce the time and money it takes to fulfill requests. Built on the eCase adaptive case management platform, FOIAXpress offers government agencies a single, unified application for managing the entire lifecycle of requests and appeals — from initial inquiry to delivery of documents through archiving and deletion according to agency retention rules.

Paradigm Software, L.L.C. offers a complete weighing and routing solution with many optional modules to allow for your organization to grow without outgrowing your software. All settings and ticket layouts are stored in the database. Audit schema will keep a complete history of record changes. All configuration settings and lookup tables are stored in the database. Automated error tracking and all log files are stored in the database and message queued to your central server. Default data entry by account, truck or transaction to reduce errors and speed up transaction processing. Support for direct TCP/IP, Serial or USB communication with capable hardware. A popular unattended terminal includes a thermal receipt printer, color LCD monitor (sunlight readable at 1550 nits), keyboard/keypad, proximity card reader, and an intercom system. Each terminal is built to meet your business requirements with your environment and climate in mind (heater, fan, exhaust, air conditioner).

The cities of the future will be a harmonized blend of its history, character, its people and the environment. CSM is helping city governments in making this possible through Citizenry product stack. The features cover all the services associated with a citizen lifecycle, single window facilitation portal for building plan approvals, property tax and trade license. The city-level program monitoring and information facilitation ensure transparency for good governance. - Marriage Registration System - Facility Management System - Information Facilitation Portal - Land Bank, Land Acquisition & TDR System - Property & Holding Tax System - Solid Waste Management System

We have reimagined local government software with purpose-built solutions, the ability to trial every product before your purchase, affordable monthly subscriptions, and rapid implementations. TownCloud is the solution to simplifying, modernizing, and speeding up your local government workflow. With TownCloud Revenue, there are no more recycled batch processes to run or spreadsheets to update. Skip the buzzwords, connect with your citizens. TownCloud Engage makes it easy for people to do business with you. We follow the Americans with Disabilities Act (ADA) guidelines to ensure you are accessible. Our built-in transparency tools build trust with citizens. Functionality is focused and simple so it is a pleasure to do business. Agenda provides simple and efficient creation and management of meetings, minutes, and packets. Publish your with information with a single click. Flexibly display data for your local citizens with unlimited categories and views of data.

Aware provides software and solutions for government-sponsored, biometrics-enabled citizen identification and credentialing systems. Aware’s innovative biometric solutions provide critical support to help ensure national security and protect citizen freedoms and liberties. A decades long commitment to R+D has earned us work with more than 80 government agencies. We know biometrics, security and compliance. At the heart of what we do for citizen ID is AwareABIS™, an Automated Biometric Identification System (ABIS) used for large-scale biometric identification and deduplication, with support for fingerprint, face, and iris modalities. Its highly modular architecture allows it to be configured and optimized for either civil or criminal applications. A fully featured biometric search platform, AwareABIS is differentiated by its open architecture and configurability.

Established in 1978, United Systems Technology, Inc. (USTI) continuous to develop, support, and market integrated municipal government software throughout Canada and the United States. The company’s Municipal Court and Public Safety Solution helps automate the information gathering and reporting needs of police departments and municipal courts. By leveraging these affordable modules, you can easily input citations into the system to facilitate seamless data flow from the police to the integrated municipal court database.

PROCAS is a veteran-owned business that provides accounting software for government contractors. PROCAS was started with the simple idea of aligning the way accounting software functions with the way people actually work in a government contracting environment. PROCAS strives to make government contractors feel confident, connected, and cared for. PROCAS streamlines your path to DCAA compliance so your time can be spent meeting your contract requirements and exceeding your business goals. PROCAS software and the intuitive implementation process were designed to provide guidance for government contractors to simplify Defense Contract Audit Agency (DCAA) compliance. Accounting, timekeeping, expense reporting, and management reporting software are all integrated into one system to offer clients a seamless experience.

Best of breed tools crafted to modernize government agencies. Munission represents union, collaboration, combination, and purpose. Today’s modern municipalities, public safety & social service agencies have complex needs and problems that they need to solve. Citizens have increasingly high expectations for service and self-service along with growing demands for transparency and access. Public safety officers are tasked with operating in a pandemic, managing protests, crowd control, and diffusing intense situations. And when those situations escalate to violence, fire, or threaten the life of a child or citizen, immediate cross-departmental coordination is critical. Social service agencies are becoming more modern in their use of technology to manage individual cases and match programs and services to those in need. These agencies and organizations are leveraging new federal funding or grants to drive their acquisitions of platforms like Munission SSP to accelerate their programs.

With more than 320 million citizens and thousands of cities and towns to protect in the United States, law enforcement need innovative technologies that will help them stay on top of it all. CentralSquare’s Advanced Public Safety (APS) develops state-of-the-art technologies for law enforcement and are committed to delivering products that they can rely on now and in the future. APS partners with law enforcement to ensure that as they serve around-the-clock to protect U.S. citizens and property that they are equipped with the best solutions to do their jobs efficiently. Easy to use – Driver and vehicle information is auto-populated into the eCitation form. Officers can use the navigation to quickly complete the form and issue citation in minutes. The signature capture feature enables officers electronically sign the form.

Corporations are adding work-from-home and cross-border hiring policies. For people who have transitioned to working remotely, enterprise messengers such as Frisbee have become irreplaceable and vital communication tools. Voice calls and messages are encrypted in accordance with national standards. Private cloud deployment in a trusted data center. Email has established itself as a standard for communication in government structures, but it does not meet modern requirements and is not designed for quick conversations. Email messaging may cause chaos with the addressee or file losses. It is also hard to read after 7 letters in a chain and find the necessary information in your inbox. Frisbee provides modern collaboration and brings order to your correspondence with workspaces, group chats, hashtags and personalized notifications. Public messengers such as Whatsapp and Telegram are ideal for personal chit-chatting and even some businesses are trying to use them in working communications.

MazikCity is a community development application for permitting, business licensing, code enforcement, and maintenance management. MazikCity is fully integrated with Microsoft Dynamics 365 for a full view of the city’s operations. This application will streamline and automate workflows to allow the city to be more efficient. The rapid pace of innovation and societal changes are presenting new challenges for cities. Government leaders are seeking new ways to become more efficient with public money, ensuring security-enhanced data, and delivering new services with greater engagement with citizens.

Website and citizen engagement tools to help you build a better community. To engage your community and become the trusted source for information, you have to communicate the way citizens want. CivicEngage® has everything you need to efficiently inform and empower your citizens all in one place. And at a cost that is tailored to meet your budget. Eliminate the hassle of disconnected systems and inaccurate information—instead streamline your processes all in one place. With a mobile responsive website and a variety of tools to reach your citizens, it’s easy to stay connected. Each department can control their own updates, making it easy to get content to your citizens and staff. We understand the obstacles you face in keeping your citizens engaged. Don’t get caught up on the good looks of CivicEngage websites, look inside too. Our all-inclusive CMS software offers extensive functionality for all areas of government such as agendas, calendars, bids, news, facilities, and more.

eCase helps with all aspects of managing cases across the UK public sector: central and local government, arms-length bodies and services like police forces and NHS trusts. eCase lets your team log, process and respond to correspondence for every kind of case, all in one place. PQs, MCs, FOIs, TOs, Complaints, Compliments, DPAs/SARs, Cabinet Committee Communications and Campaigns - eCase keeps it all together. eCase can help you and your team process cases faster, better and more consistently. Easily. Online. End-to-end. Whilst the eCase Platform is the best of breed built for purpose technology, the ECO Programme focusses on the people and process pillars of transformation. Our ECO Team’s unique knowledge and experience of public sector correspondence management ensures that you are taking advantage of industry best practices. We make sure that all of your stakeholders are engaged and recognise the benefits of our service.

FAMA SMARTcity is the solution designed specifically for local government. This tool is capable of serving the different areas of city management from a centralized information core. Collects information from the different systems and sensors that serve the city. Powerful dashboard for public managers. Platform integrated with the APIs of the cities. Integration with the viewer that allows visualizing on a GIS map information from other sources (Big Data, IoT, BI, municipal databases, social networks, etc.). The communication channel between citizen-administration-external suppliers/local police, which streamlines processes and optimizes the management and resolution of incidents. Greater transparency of the administration towards the citizen, making information on assets, maintenance, works, investments, etc. available to them. Greater involvement of citizens in the maintenance of assets, as well as in improving the quality of life in their municipality.

Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management Professional™ automates customer/citizen interactions across both assisted and self-service channels, enabling engagement across hundreds of city / local government services whilst maximizing the opportunity for self-service. The solution helps users to achieve greater channel shift for top 10 services by volume, and a higher percentage of of service requests completed on time. CCaaS Verint® Case Management Professional™ improves AHT, FCR and CSAT by enhancing the capabilities of CCaaS desktops with intelligent scripting and case management. Agents can resolve account queries, log requests and more all within a single integrated desktop. Logged requests can then be managed within their required SLAs. This application helps customers to increase in First Contact Resolution (FCR

Your website should be built to reflect the unique needs of your community. Find out why more government agencies choose Granicus to design, build and host their websites. Transform your website into a modern platform that offers digital services, forms and signatures, online payments, and more. Our expert design and usability team has worked on more than 1,500 government websites and uncovered user behaviors that guide the most effective digital experiences for each unique community. From novice to expert, our CMS tools make it easy for users to create and publish content, customize website experiences, and optimize content for any device. Connect with the dedicated person on your account to address them so you can spend less time managing website concerns. Purpose-built for government, our websites provide rich functionality that is easy to manage and increases community engagement and satisfaction.

CitySuite was created to bring a new generation of software to the local government and utilities markets. Our CitySuite Software helps you efficiently manage your Sales Tax, Utility Billing, Financial, Payroll, Human Resources, and Community Development processes while providing technologies that support customer self-service through our Citizen Access Portal. If you’re looking for Web-based Enterprise Resource Planning software organically built with leading-edge technology, look no further than CitySuite. Our open and flexible approach allows our software components to integrate with existing systems and operate seamlessly within the enterprise of our municipal customers. While many local government and utility agencies engage us to replace entire legacy Enterprise Resource Planning (ERP) systems, others use our services to augment their existing systems with just one or more modules.

Mo’mix Solutions offers organizations a suite of solutions that assist with the governance, management, conversion and use of your enterprise data for reporting, intelligence, and sharing with different audiences. With the Performance Center platform, organizations will experience an easier way to extract and use their data in a way that is meaningful to the consumer and reduces your technical team's development process. Our product advisory boards include our clients and experienced industry experts, which provide influence in our company’s direction and product roadmaps. In these challenging economic times, we believe in building products that can serve specific industry needs. Modernize the way your citizens do business with your agency. Make it easy and simple with our solutions, designed and used by over a hundred government agencies across the country.

Meet real world needs with our cutting-edge cloud-based Land Management and Permitting Solutions. MaintStar’s Land Management Systems eliminates bottlenecks between governments and citizens. Easily automate critical tasks associated with Permitting, Planning & Zoning, Inspections, Licenses, and Code Enforcement. Our open architecture lets you interface with multiple systems. Thanks to our centralized database you’ll share information across all departments and improve communication between agency offices and concerned parties. MaintStar's Land Management System Software seamlessly integrates with MaintStar's Enterprise Asset Management software. When it comes to protecting your citizens and community, the guiding principle is always “safety first.” To prevent erroneous construction, unsafe kitchens, or the installation of faulty equipment, every city must comply with an enormous number of environmental, building design and safety codes.