QAlert Citizen Request Management
Leading citizen request management solution for municipalities. QScend Technologies, Inc., is an industry leader in web-based software for local and county governments. Hundreds of government entities and call centers across the country use our citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance, making us the preferred provider of CRM/311 software in the U.S.
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GovMetric
Harness the power of the customer's voice to design services that meet the needs of your citizens and communities. Understand the customer experience across all your access channels and use customer insight to drive positive change. Streamline management of formal customer interactions including complaints and FOI requests. We can help you develop a future-proof strategy for transforming customer and community engagement. We help public service organizations create opportunities for positive, meaningful citizen engagements that lead to real change in people’s lives. We work with a diverse range of organizations including local authorities, housing associations, national transport agencies, county police forces, government agencies and public bodies, education providers, and the NHS. GovMetric is more than a technology platform: we have over seventy-five years of collective customer and citizen engagement expertise. We don't settle for being just another supplier.
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Intranet Quorum
Intranet Quorum (IQ) is the leading communications and process management tool powering the public sector. Proudly serving 65% of the United States Congress, 50% of U.S. Governors and dozens of federal, state and local government agencies in every corner of the country. With over 30 years of service, Leidos Digital Solutions, Inc. is proud to be the market leader in citizen services technology. Our commitment to innovation, ongoing investment in emerging technologies, and dedication to superior customer service has helped us earn, and maintain, a trusted partnership with elected officials and government agencies all over the country. With 100+ federal, state and local government agencies and organizations as our clients, Leidos DSI proudly serves public sector clients from Hawaii to Maine and everywhere in between. We deliver the innovation you expect with experience you can trust.
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FreeBalance Accountability Suite
FreeBalance solutions empower governments, improve citizens’ wellbeing, combat corruption and drive economic growth and prosperity around the world. Our software, services and people help create and deliver realistic and impactful public sector solutions that enhance transparency, improve effectiveness, restore trust, enable reform and create innovation breakthrough opportunities. As a purpose-led organization, FreeBalance is committed to creating sustainable value for all stakeholders through our portfolio of government bespoke packaged services that offer technology agnostic tools and practices. FreeBalance is a proud signatory of the UN Global Compact. Across 25+ countries, the FreeBalance Accountability Suite™ is trusted to manage over $350 billion in budget dollars. This is more than just budgeting. FreeBalance solutions empower governments to deliver economic growth, accountability and transparency to their citizens.
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