Audience
Companies that have a digital presence and want to listen, collect, and act on customer feedback
About Mopinion
All-in-One User Feedback Software for Digital Channels.
Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email).
Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.
+Customisable feedback forms
+Real-time statistics
+API integrations
+Various CX metrics
+Text analytics
+Advanced reporting capabilities
Pricing for Mopinion starts at $35 (USD)/month.
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Pricing
Starting Price:
$229/month
Pricing Details:
Growth Package: $229/month
Turbo Package: $579/month
Enterprise: Request Quote
Turbo Package: $579/month
Enterprise: Request Quote
Integrations
Company Information
Mopinion
Founded: 2013
Netherlands
www.mopinionlabs.com
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Mopinion Frequently Asked Questions
Mopinion Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Community Feedback Tools
Surveys
User Testing Tools
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Behavior Analytics
Bug Reports
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Video Feedback
Customer Satisfaction
Analytics
Feedback Collection
Survey Management
360 Degree Feedback
Call Reporting
Complaint Monitoring
Marketing Analytics
Dashboard
Website Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey
Offline Response Collection
Paper Survey
Question Library
Skip Logic
Supports Audio / Images / Video