Audience

Automotive, Home Services, Healthcare, Senior Living, Agencies

About Marchex

Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across business functions to optimize customer acquisitions and experiences, transforming conversations into valuable business outcomes. Marchex provides AI-powered conversation intelligence solutions for market-leading companies in leading B2B2C vertical markets, including many of the world’s most innovative and successful brands.

Pricing

Pricing Details:
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Free Trial:
Free Trial available.

Integrations

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Company Information

Marchex
Founded: 2003
United States
www.marchex.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Marchex Frequently Asked Questions

Q: What kinds of users and organization types does Marchex work with?
Q: What languages does Marchex support in their product?
Q: What kind of support options does Marchex offer?
Q: What other applications or services does Marchex integrate with?
Q: What type of training does Marchex provide?
Q: Does Marchex offer a free trial?
Q: What pricing for support is available for Marchex?
Q: What pricing for training is available for Marchex?

Marchex Product Features

Call Recording

Archiving
Distributed Call Recording
Instant Retrieval
Call Sharing
Event Triggered Recording
File Transfer
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
CRM
Call Log

Conversation Intelligence

AI Insights
Call Analytics
Call Recording
Call Transcription
Topic Tags
Topic-Based Analytics
Win/Loss Analysis
Account Health Alerts
Call Recording Cloud Storage
Call Snippets
Call/Meeting Sharing
Sales Coaching
Video Conferencing Analytics

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Phone Call Interactions
Pipeline Visibility
Market Intelligence
Sales Coaching
Video Call Interactions

Marchex Additional Categories