Audience
Call Recording solution for companies
About Majuda Voice
Call recording is becoming increasingly important in terms of both quality management and sales efficiency. Majuda provides our call recording clients with premier call recording solutions along with quality management solutions - free from corporate liability challenges. Call recording is a virtually limitless application and has proven a successful addition to several industries. Our proprietary, state and federally compliant, call recording product suite offer a packaged solution to ensure our clients goals and strategic visions are met. Majuda's call recording and quality management products guarantee a measurably streamlined process, improved customer service, and liability control. Majuda is dedicated to our clients' growth and developing call recording solutions that ensure increased customer retention, sales productivity and ultimately profitability.
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CallFinder
CallFinder speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. CallFinder automatically transcribes and scores recorded calls, identifying key metrics you can use to improve every aspect of your business.
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Our flagship software, Oreka TR (total recorder), includes all of the call recording capabilities you will need, at about half the cost of competing call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto tagging (for speech analytics and phrase spotting) and so much more. Using any third party speech analytics or phrase spotting tool, auto tagging from your total call recorder system enables you to choose certain red-flag phrases (such as “can my order” or “not happy”) to have the recording system automatically track.
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Integrations
No integrations listed.
Company Information
Majuda
www.majuda.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
24/7 Live Support
Online
Majuda Voice Product Features
Call Recording
Distributed Call Recording
Supported
Archiving
Not Supported
Call Sharing
Not Supported
Event Triggered Recording
Not Supported
File Transfer
Not Supported
Instant Retrieval
Not Supported
On-Demand Recording
Not Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Not Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
