Audience

Hospitality, Telecom, Automotive, BFSI, Retail, eCommerce, FMCG, Aviation, Healthcare, Travel, Education

About Locobuzz

Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. We connect organizations with their customers across a spectrum of digital channels and leverage analytics and automation to increase efficiency across business processes and create a seamless experience for customers. Founded in 2015, Mumbai Headquartered Locobuzz's SaaS platform empowers prominent Fortune 500 companies’ marquee brands across sectors. Locobuzz Platform unifies various functions on its platform such as Marketing, Customer Experience, CRM, Analytics and Automation, Reputation and Crisis Management, Data-driven Social Media Management, Competitive and Market Intelligence, Rich and detailed Customer Intelligence, Monitor Brand Chatter, Identify Influencers all on a single Unified Platform.

Pricing

Starting Price:
$300/month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Locobuzz
Founded: 2015
India
www.locobuzz.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Training
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

Locobuzz Frequently Asked Questions

Q: What kinds of users and organization types does Locobuzz work with?
Q: What languages does Locobuzz support in their product?
Q: What kind of support options does Locobuzz offer?
Q: What type of training does Locobuzz provide?
Q: Does Locobuzz offer a free trial?
Q: How much does Locobuzz cost?

Locobuzz Product Features

Conversational AI

Multi-Languages
Omni-Channel
Sentiment Analysis
Speech Recognition
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
On-Screen Chats
Pre-configured Bot
Reusable Components
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis
Knowledge Management
Survey Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Gamification
White Label

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Multi-Channel Social Integration
Social Media Monitoring
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Task Management

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Locobuzz Reviews

Write a Review
  • Sundar S.
    Senior Manager Marketing
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent "

    Posted 2020-03-02

    Pros: Ease to use and it has many Fortune 500 in India using Locobuzz

    Cons: Could bring better UI and compared to competitors it's much better in the Indian Market

    Overall: Excellent For ORM , and listening

    Read More...
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