LTVPlus Alternatives

Thousands of businesses rely on our flexible support because our professionally trained, bilingual receptionists and intelligent software guarantees amazing customer service is always delivered on their behalf. Acting as a seamless extension of your business, they're available to answer calls and respond to web chats whenever you need, even 24/7. And we keep our pricing simple too; with plans starting from just $70 per month. Why choose VoiceNation: - America's best receptionists - Essential and Personalized plans to suit every business - A culture like no other - Years of industry knowledge - Gold standard technology - Outstanding account management

NICE CXone is a cutting-edge SaaS-based contact center software that empowers organizations by increasing the quality of leads and reducing the cost of client interaction. Scalable, robust, and built on the foundation of multi-channel ACD and speech-enabled IVR, NICE CXone helps contact centers process inbound support requests and agents to connect seamlessly with their customers through multiple channels that include email, inbound/outbound voice, voicemail, social media, chat, and more. Key features of NICE CXone include CRM integrations, predictive dialers, customer feedback, quality and workforce management, workforce optimization, disaster recovery, network connectivity, and reporting and analytics.

Let AnswerForce be your voice, whenever you need it. We can help grow your business by handling every call with professionalism and personality. Our virtual receptionists support you 24/7, allowing you to save on the cost of missed opportunities and focus on what truly matters: your customers. Our virtual receptionists will answer your calls when you're unavailable. We'll send you detailed reports, containing important call information. Greeting every caller, our friendly virtual receptionists can patch calls through to you or your team per your call handling instructions. Efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders. Professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business. Ensure more of your callers reach a professional and caring voice with a bilingual answering service.

Outsource customer support like live chat, tickets, email, voice calls, and more. Hire live chat agents and voice agents. Hire 24/7 in-house custom-trained live chat agent operators for your business or startup. Hire inbound and outbound voice agents and let us be your dedicated call center. Our virtual assistants can even do back office work, data entry, and everything in between. Startups and digital businesses choose HiredSupport to handle their customer service 24 hours a day. We cover and work with all major support channels and help businesses with their customer support, sales, back-office processing, and everything in between. Over 100+ businesses and startups trust us as their outsourcing support service provider. Live chat is a great and guaranteed way of increasing your sales and customer satisfaction for your business. With our superstar chat agents, converting leads and keeping customers happy is automatic.

Slingshot can qualify, sell, and schedule your calls, leads, chats, and texts turning them into real revenue. With 70 – 90% of sales happening over the phone and 25% after-hours and weekends, you can’t afford to be second. We help you answer first and fast, 24/7. Our expert agents represent your brand with an all-in-one software platform that’s dedicated to home services. We can complete the entire sale, schedule an on-site quote, or qualify the lead and pass it off to your inside sales reps. Our industry-trained sales agents will qualify, sell, and schedule 24/7. We integrate with many existing CRMs or can work directly with your specific customer management software. Give your customers the five-star treatment they deserve with the 24/7 availability they want by utilizing Slingshot’s team of friendly agents. With the potential to boost annual sales by 40%, partnering with Slingshot for your outbound sales is a no-brainer.

At Equinox, we’ve pioneered the breakthrough science of proactive live chat, which actively engages SaaS prospects and users, keeping them as satisfied, paying customers. Increase your qualified leads by 10x, without spending a penny to increase visitor traffic! Equinox will meet or beat your customer-satisfaction scores in 90 days, or you pay nothing! We know your pain. Your customer satisfaction scores should be higher, but you don’t have enough support reps to respond as you should. Your in-house agents are getting burned out by the high volume of tickets and chat conversations. And that is just to field incoming questions and issues. Simple reactive chat alone isn’t enough to truly engage with website visitors and customers like you should. You’re missing hundreds of positive customer engagements a month which would help you lower churn and reach your revenue goals. That’s where Equinox comes in.

We are a digitally enabled People as a Services Outsourcer focused on serving high growth, new economy, market-disrupting, and technology companies to own interaction custody, complete complex tasks, and grow their brands. Helpware’s vision is delivering relentless consumer empowerment and experience interactions through API and integration enabled human task services. We partner with the best and fastest-growing brands in the world to consistently create superior customer experiences. We offer fully integrated business process outsourcing that drives brand loyalty, including call center, answering service, IT, chat, technical, and email support. Our inbound and outbound call center teams are custom built to help your existing team evolve. We invest in people and culture to better serve you and the custom teams we build for you. Our technology-enabled, empowered, and engaged teams deliver enhanced global customer engagement and experience.

Data-led, a human-powered live chat that delivers high-intent qualified leads to your sales team. Combine the power of SmartChat with human connection to supercharge your website. SmartChat segments your audience, analyzing user behavior to identify high-value or soon-to-churn prospects. Our solution engages in real-time conversations, strategically curated to move your customer through the funnel towards set conversion goals. Qualified leads are delivered straight to your team or integrated with your solution, increasing the conversion rate by an average of 32%. Our SmartChat solution has transformed live chat into a lead generation super tool for over 300 brands around the globe. Human-led conversations powered by smart targeting, serve to amplify your digital conversion strategy. A bespoke knowledge base replicates your brand tone of voice, meaning your customer experience is exactly as you expect it to be.

We deliver more sales and deeper customer insights by providing the software, agents, and management team to proactively engage your visitors 24/7 through live chat. Fully managed live chat sales team which start delivering a return in the first month. All we do is help businesses make more through their website by delivering the expertise, software, and agents to proactively engage visitors through live chat. Contact us to find out how we systematically improve revenue for all our clients. Dedicated and experienced agents serving a range of customers from large corporates to small businesses. We work with any CRM system and unlike almost all solutions in the market, we integrate with any form of digital marketing campaign tracking. Extensive experience working with clients across the US, UK, and Australia. We leverage our digital marketing DNA to constantly optimize the live chat experience. Fully managed sales packages that start delivering a return in the first month.

Our AI will handle simple inquiries like location, accommodation preferences, etc, on your websites & social media channels while potential leads are pushed to our live 24/7 agents for better conversions. Bring your projects closer to your customers through Facebook, WhatsApp, websites, or other online channels. We offer the flexibility of transferring the ongoing visitor interaction session from our agents to your sales team seamlessly. Get instantly notified on-site visit & closure leads as they are still online! LivProp connects you directly to the most potential site visit leads in real time. Live interaction with human agents that is understanding a buyer's requirement and providing information accordingly which influences the buyer's decision. At LivProp, we provide agent support around the clock. Our agents are well-trained to align their approach, strategy, and style consistent with your brand image.

DeskMoz; Premium Live Chat Service Provider of 24x7 (350+ Days) Managed Human Live Chat Operators for your Website. Expert & highly experienced in-house round-the-clock chat agents. Unlike our competitors' freelancers, work-from-home & remote chat agents. Exemplary 24x7 managed live chat agents service, not only for your website but for your Facebook Page as well. The setup requires just a few clicks. Our professional live chat answering service's 24x7 answers to the sales closing questions of your online visitors results in 3x more qualified leads. Live chat outsourcing industry's quickest turnaround time and process. We train and deploy our live chat team on your website within just 24 to 48 hours. DeskMoz's 24x7 live chat services is more effective, responsive & economical than phone support & email support. Over 200 renowned global brands count on us.

Our trained agents will engage your visitors 24/7 and convert them into happy customers! We invite them to chat or text, answer their questions, and help them to buy!! You also get full access to our chat software to answer chats or texts when you want to. Every customer has access to our robust, enterprise-grade customer engagement and marketing analytics platform. You can see who is visiting your site, invite them to chat or text, develop skill groups and routing rules for your agents and departments and view over 50 reports and analytics. Utilize our highly experienced and professional agents to support your business whenever you are unavailable; never miss an opportunity to connect with a customer! Send personalized greetings and pop-up invites to capture the attention of your website visitors while being armed with their history and interests. Increase customer satisfaction and the quality of your agents’ conversations through customer feedback.

Featured on more than 8,000 business websites across numerous industries, Ngage is a live chat platform with highly trained operators providing a customized experience that turns visitors into clients. With discrete exchanges, we help prospects create a relationship with your business. We capture and forward vital information immediately to make your intake and sales processes more efficient. Ultimately, you increase your website conversions, all at a low cost. We politely greet each visitor to your website before they have a chance to navigate away. Our highly-trained operators interact with visitors and collect information about their situation. We summarize the conversation and connect the web visitor with your team. Ngage connects immediately with prospective clients and increases your conversion rate.

With HelpSquad, you will never miss a lead again. Our chat agents will capture leads around-the-clock. When you sign up for HelpSquad, our team will work to gain an in-depth understanding of your business and then use that information to provide your customers with unmatched support. We can answer your customers’ questions in real-time and convert inquiries into sales. If you want your team to manage chats during business hours, our agents can handle nights and weekends, no problem! We’ll even be available if your team misses a chat. We’re up to 50x cheaper than hiring a full-time receptionist! HelpSquad 24-7 managed live chat service starts at as little as $185/month! Our vision is to bring superior, affordable, and tailored 24/7 customer service to every business, regardless of size or industry. We’ll train chat support agents assigned to your business for you. You’ll also have the comfort of knowing that they will be there to provide your customers with around-the-clock support.

Never miss a conversation again with managed chat! With managed chat, you completely outsource your chat to LiveChat Service. Our team of professional chat operators is available 7 days a week in 5 languages to provide concrete leads or support throughout the customer’s buying process. Optimize your productivity by being available on your website 7 days a week. We help your customers on any preferred contact channel including web chat, WhatsApp, and Facebook Messenger. Our chat operators are available in English, Dutch, German, French, and Spanish. We make sure to increase and optimize the conversion on your website. Always be available for your customers. Our proactive chat operators handle your incoming requests outside office hours and on weekends. A good customer relationship starts with a conversation. Being present and responding quickly to customer queries is the quickest way to achieve higher customer satisfaction.

For over 17 years, we have built Magellan Solutions to be the right answer for customer service outsourcing, inbound call center services, and bpo services for small and medium businesses globally. We are literally in the growth market. Our services focuses on helping SMEs expand and improve their bpo and call center operations. We're here for the long and fruitful haul. We screen and hire talents to work on your projects using 2 equally-important factors: the skill to do and the character to do it well. We love progress and to track it, we help maintain KPIs. But mostly, we help business owners SET them properly for growth and scalability. We have both dedicated employee pricing and shared services available to help with your campaigns. You can scale with us without investing in the heavens. Maintain or Increase your Customer Satisfaction Rating up to our current 95.63% average benchmark for consumer goods. Get price per call or packaged options depending on your needs.

Exceptional businesses, including Magic Circle law firms and leading brands, outsource their switchboard to Moneypenny. We give you dedicated receptionists, on hand 24/7, to look after everything your in-house team does and more. Their can-do attitude and attention to detail delivers outstanding service to your customers and staff, and significant cost savings for you. Moneypenny's reputation for high quality outsourced call handling makes us the #1 choice for businesses and organisations across all sectors. We invest in our people, giving them world-class training and support to ensure they exceed your service expectations. Overflow support or fully outsourced provision. Instantly scalable to meet demand. Calls transferred to your team wherever they are. Call & message history available online.

Licensed estheticians, cosmetologists, and professional makeup artists with 5-10 years of experience in the beauty industry ready to assist your online customers. Generate deeper insights into consumer needs. Maintain control over your brand experience. Create authentic, personalized experiences. Differentiate your brand from consumers. Drive customer satisfaction, brand loyalty, and online sales. Connect with a beauty expert instantly. Authentic, personalized shopping experience. Get instant answers to all their questions. Welcoming and private environment. Live experts to engage your customers and promote brand loyalty. Live video consultation with a beauty professional from your brand website. View recommendations directly in the chat application and instantly add them to the cart. Magnet empowers your online store to engage with and serve your customers anytime, anywhere, through our digital sales engagement platform.

Yomdel is a conversation management solutions provider. We provide businesses with 24/7 fully managed conversation channels, that nurture and convert your prospects into high-value leads and business opportunities. Our 24/7 managed live chat achieves customer satisfaction scores over 95% and consistently delivers an 8 times return for every client. Our Facebook Messenger integration ensures that your customers get to choose their preferred conversation channel with you. Our integrated email response services ensure your customers get comprehensive service from your day and night. Your customer is at the heart of everything we do, knowing, nurturing, and servicing your customers is the key to growing your business. Yomdel commits to achieving a positive return for every client, with current aggregate performance running at a staggering 18:1 ROI. World-class CX comes from an uncompromising approach to quality, we create success by improving your brand reputation and performance.

Give your website visitors the support they need. Live chat is a game changer, but managing it in-house is hard. More and more businesses are seeing the value of human-operated live chat on their websites. But managing it effectively without huge cost has stopped many from using it. That all changes with Melu. Let us become part of your online team and convert more visitors into leads and sales, whilst providing amazing customer service. Our professionally trained live chat operators engage with your clients as if they were their own. During the onboarding process, we train our live chat operators to understand your business, brand, and values, guaranteeing that they act as if they were members of your own staff. Managed live chat from Melu is easy to set up, free to try, and cost-effective to run. Melu has clients across many industries, including law, accountancy, fashion, PR, hospitality, dentistry, property, and education.

chat4business(c4b), the award-winning provider of managed sales chat services, presents a unique product to take your online sales to the next level. c4b fusion combines the warmth of human operators, supported by the efficiency of our bot technology to enhance your brand and generate real-time leads. You decide the inquiries that require the personal touch, those that can be handled by automation, and those that work best for you with a mixture of humans and bots. c4b fusion puts you in control of your online inquiries, increasing sales whilst providing an enhanced customer experience at a budget to suit your business. We appreciate that people buy from people and how much you have invested in achieving your premium brand. This is where our highly empathetic and skilled reception team is able to personally greet your customers, qualify the sales leads and connect your website, visitors, to your sales team.

Nurture hot leads with real, live chat agents. The average business loses 63% of its leads from paid traffic. What if you could triple your conversion rate by changing up your live chat strategy? Your customers want instant service and real connection, something they can’t get from chatbots. At LeadChat, the world’s best sales agents are standing by 24/7 to build better relationships and boost conversion. From implementation to maintenance, you get the quality of an in-house sales team without the overhead or infrastructure investment. Hot leads won’t wait. You can get started with live agents ready to chat as soon as 4 hours after signing up for LeadChat! Our agents respond to every chat request within 10 seconds. That’s as fast as a chatbot, but with a human touch! Get access to an instant team of ready-to-go sales agents, and say goodbye to lengthy recruiting and hiring processes. 98% of your website visitors leave without enquiring, we chat before they leave!

Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads. Our Live Chat agents answer questions, screen leads & schedule appointments 24/7. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email & CRM. Instant chat transcripts in your email & CRM. SMS included. Let customers call you with Chat to Call. Smith.ai Live Chat is the most effective & affordable way to convert website leads to grow your business.

Our chat agents provide immediate responses during customers' crucial buying window. Chat agents can generate more online leads from your company's website visitors who might not otherwise fill out a contact form or make that first phone call. Chat Agents can help your business take care of some of the routine tasks like filling out forms to capture new client intakes 24/7, saving you valuable time. We assist visitors to your business website in scheduling and booking your available appointments. Whatever it takes to get the most out of your appointments. We will match or beat any competitor's price, so stop overpaying. Included in our fixed monthly rate is an unlimited number of 24/7 chat engagements on your behalf. Your web visitors are a result of your own marketing and brand-building efforts. We won't surprise you. You will never be charged for any excess. Don't limit your potential. We staff your company's website 24/7 with real people.

We take customer service, technical support, and back office off your plate, and make them better. From day one, you’ll get a dedicated team who’ll help you manage quality at high volumes, quickly train new team members, and improve your business processes. With Peak Support as your solutions provider, you can focus on building your business, while your customers get the exceptional service they deserve. Each client team is under the leadership of a dedicated account manager, who’ll help you set goals for the team, report on the team’s performance, and make concrete recommendations based on the reports. Our customer service agents have an average of eight years of industry experience, and glowing recommendations to match. We offer high-quality customer service through email, phone, chat, and social media. We’re experts in providing technical support for both hardware and software companies. We offer exceptional support through Facebook, Twitter, Snapchat, or any other social channel.

Keep your business human with 24/7 call answering from a team of real people. Customizable call scripts help you to capture the best opportunities. With over 20 years of experience, our professional virtual receptionists deliver exceptional service on every call. Features: -- People-powered, professional, and friendly customer support. -- 24/7 call answering, live chat support, appointment scheduling, lead qualification, and more. -- Integrate with popular apps and platforms, e.g., Salesforce, Hubspot, and Zoho. -- Best-in-class mobile app to organize prospect and client communications.

SYNERGYCHAT is a 100% live online chat service for your website with more than 10 years as a national provider. SYNERGYCHAT began in 2012 on a mission to provide high-quality live chat services to organizations from many industries. Team up with our company and let us help you ensure an outstanding digital experience for your valued customers! We recognized early on the shortfalls of automation in this particular domain which was failing to deliver adequate customer service and causing growing dissatisfaction among consumers. In other words, poor chat is worse than no chat. Our live chat support company caters to clients across the United States and Canada. SYNERGYCHAT can double your online leads each month. On average, our clients close between 5-15% of leads generated from live chat, also increasing your ROI 10-30-fold thanks to our affordable rates. And you can modify or cancel your subscription anytime.

Experience a new competitive advantage with real-time customer engagement using human live chat and AI chatbots. We focus on the visitors who have the potential to convert, but won't, without some assistance. Using clever behavior analysis and tracking, we identify the optimum time and message to engage in a thoughtful discussion. Our UK/US-based live chat team becomes your real-time product and service experts. Supported by AI chatbots, we remove friction in your funnel through conversation. Bringing a new competitive advantage and delivering previously untapped returns, 24/7. Increase the volume and quality of leads from your website. Engage, qualify, and convert with native-English live chat. Experience more revenue and offer an incredible native-English customer experience with our unique approach to live chat. Create the perfect blend of warm, engaging human chat and intelligent, attentive AI assistance to transform the CX on your website.

A simple customer engagement solution that might care more about your customers than you do. We work as an extension of your existing customer support departments. A remote team dedicated to managing any or all of these areas of customer success. We believe in giving back. We believe that many disadvantaged people can be even more focused on customer service and customer loyalty because of their circumstances. We focus on hiring and training the best people, all based in North America, regardless of their disabilities and situations. This means you have people who truly care, and relate to your customers. We can scale up within minutes to handle the chat volume of the smallest start-up to the largest enterprise clients. With our largest clients growing at rates of 20,000 plus customers a day we understand scalability and how to handle extreme volumes without issue. We integrate with all of the major ERPs and CRMs.

With Weply’s chat tool, you generate sales qualified leads that land directly in your inbox or CRM-system. Our trained chat consultants are online 24/7 on behalf of our more than 2,000 customers, making sure they never miss a potential sale. 50% of leads come between 4pm-9am. We make sure you don’t miss out on potential customers, while you’re off in the evenings and at weekends. You can offer personal service in real time and thus achieve the best possible customer experience. Our chat consultants screen your traffic for qualified leads and potential customers through personal dialogue. They are trained in chat psychology and are continuously educated to provide the best possible service to you and your customers.

Your customers are engaging with your brand, posting glowing compliments by day and outlandish complaints by night. When it comes to text, image, and video content moderation, you need an experienced Mod to represent and protect your brand with the right human touch. Across all platforms, languages, and regions, ModSquad is the premier resource for social and user-generated content moderation. Monitoring and engaging in conversations. Ensuring brand protection and audience safety. Reviewing chat-room, message boards and comments content. Escalating critical issues to stakeholders. Cross-platform strategies for moderation. Implementing behavior-management software. Chat and safety toolset recommendations. Coppa compliance and child safety best practices. Foreign-language/bilingual moderation. Tailored scheduled with full hours and/or 15-minute scans. Up to 24/7/365 available. Big or small projects welcome.

We help B2B SaaS Companies Book 25% more Demos from their existing website traffic . without spending one more dime on advertising. Demo Bookings Increase Booked Demos and Sales Qualified Leads by over 25% without increasing your ad spend Higher Conversions Boost your website conversion rate by 100% Leads to Sale Increase Lead to Sale conversion by 28% through better qualified leads. Integrations Action your leads on time with our CRM integration​ “Over 1100 Integrations and a custom REST API, changes are we’ll be able to integrate your leads with no matter what you have on your end. Our automation and integration make sure there is no interruption to your normal business processes – Onboarding is a breeze.

Values-based support teams that align with your brand. A toolkit for growing companies. We custom-build a team to match your culture, your customer, and your business needs. Then we layer on the training, tools, customer insights, and more so your operation scales with quality and efficiency. Need help vetting your latest release? Our global network of Software QA professionals can help you meet release deadlines with peace of mind and ensure that your apps and website remain bug-free. We protect your brand like it’s our own. Our moderation associates and trust & safety specialists don’t just support your team, they become an extension of it, enforcing your community guidelines in any language and time zone. Regression and snapshot testing, refactor tests. System integration, functional, exploratory, and black box testing. User acceptance testing and localization testing. Policy and workflow consulting and online risk abatement.

Join the CloudTask Marketplace today and start gaining access to the resources and support you need to win contracts for non-technical, customer-facing freelance sales gigs. Receive emails and texts about remote software sales job openings. Connect with like-minded people to share advice and resources in our private Facebook group. Refer other qualified candidates and get paid when they get hired. Record your CloudTask Marketplace profile video, which serves as your advertisement to companies that you are a Freelancer ready for hire. This is where you’ll introduce yourself to the world and highlight your professional experience, past performance, and other information that will attract your ideal companies. One of our sales outsourcing specialists will review your profile for approval within 3 business days of your submission. Occasionally, we may contact you to provide feedback and resources to help you maximize your chances of getting shortlisted for job openings.

The main reason that LegalChat outperforms every competitor in the legal services industry is because we are guided by science. We track the finest details that make a difference. For example, the names and faces shown to your customers in the chat interface can greatly influence both the number of chats, and even the quality of the conversations that occur. All of our innovations are offered to our clients not because they will be easy to pitch to new clients, but because they work. We believe in being in a constant state of improvement as a company, as a service, and as your partner. LegalChat is the only website chat solution that was built specifically to serve the unique needs of law firms and legal services. When your customers want more detailed information, it’s right at your fingertips.

Outsourcing live visit client administration and specialized help enable organizations to center around their center business assignments and capacities. You can exploit the aptitude, learning, and bolster we offer, to drive your client support to larger amounts. We give redid and sensible bundles in light of the number of administrators you may require for your administrations (pay every hour, pay per visit, pay every month). You can accomplish cost decreases in the scope of 45-50 % by outsourcing live visit prerequisites to us. Using outsourced live talk bolster administrations prompts an increment in guest numbers, which will prompt an expanded number of prospects. We deal with the entire procedure of live talk involvement, beginning from the establishment of the visit programming, redesigns, and upkeep of online visit support to the choice and preparation of fitting devoted and talented staff. This leads to enhanced delivery of client administration and client encounter.

SureCall Experts serves as a leading Contact Center and BPO. We’re a team of experts. Fuelled by our commitment to excellence, we go the extra mile to ensure clients and partners alongside their customers are taken care of! Our leadership is here to design the right solutions for you. Our goal is to partner with you to provide new innovative ways to expand and grow your business while keeping your customers very happy. Our GoodCall™ program launched in 2016 and continues to evolve as we find even more ways to give back to our global community. What started out as a local endeavor to assist organizations that were non-profit or registered charities by giving back a percentage of revenues as a donation each year has spun into something much more purposeful. SureCall is set apart by our innovation and state-of-the-art technology, flexible architecture, and streamlined programs. We are leaders in our industry and have received several awards and recognition for our service excellence.

Nearly 98% of visitors to your website leave without a trace and you never even know they were there. We staff your website with a trained agent available 24/7 to assist your current and prospective clients, before they leave your site and go to a competitor. With Kontak we eliminate the wait time and make it 4x more likely that they will leave their information. New client appointments are gold. Each one is worth between $2k-$4k in CLV. Kontak gives you several each month. Keep your community informed and receive instantaneous feedback. Communicate special services & promotions. Assure your schedule is filled efficiently. Announce special rewards and events, and receive instant feedback. Send immediate confirmations assuring your schedule is efficiently managed. Built-in auto-reminders. Clients won’t miss their appointments.

Butter is ending involuntary churn for direct-to-consumer and SaaS subscription brands by recovering failed payments and subscribers faster, and more efficiently, delivering 5%+ ARR growth. How do we do it? We build and deploy custom machine learning algorithms that analyze each individual failed payment, enabling us to determine the optimal approach and timing for retrying the transaction. Unlike traditional retry solutions that employ a generic "one-size-fits-all" approach, our tailored approach ensures that no potential recovered revenue is left on the table. Intelligently tackling failed payments and payment health leads to: Reduced Churn Rates - Reducing customers lost to failed payments decreases churn and the impacts compound over time Increased LTV:CAC Ratio - With fewer customers churning due to failed payments, your overall LTV improves Increased Top-line ARR - 5%-10% more revenue recovered from failed payments

Nectar Desk is one of the most affordable and complete SaaS solution for handling inbound and outbound calls with reporting and analytics. We deliver a comprehensive call center software that can be setup in minutes from buying a number to customizing your agents and more. Basic call center software functions are available in Nectar Desk as well as advanced features. Checkout full agent’s performance metrics that include answering time, agent availability, call recording, listen live along with customized reporting and alerts. With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows integrating SMS, ticketing, chat, email texts, and other communications in a whim. You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.

LiveRecover helps eCommerce companies and online stores recover the abandoned shopping carts of users. Live agents act as your brand ambassadors in every conversation with your customers. Think of them as an extension of your team who reduce support tickets while improving the customer experience and satisfaction. Access advanced conversation insights and conversion reports. Dive into performance metrics by Workflows and A/B Tests, as well as product-specific performance and orders generated by our live agents. Live agents act as your brand ambassadors in every single conversation with your customers — which you can view in real-time. See high-level performance and drill-down into the details with advanced conversation insights and real-time conversion reports.

Easily create AI voice assistants to make outbound calls, answer inbound calls, and schedule appointments 24/7 - no coding required! Forget lengthy development cycles and expensive machine learning teams. With Synthflow you can build sophisticated, tailored AI agents without technical skills or coding - just bring your data and ideas. Over a dozen specialized AI agents are ready to use for question answering, document search, process automation, and more. Choose an agent as-is or customize it to suit your needs. Upload data instantly from PDFs, CSVs, PPTs, URLs and more. Your agent gets smarter with every new piece of data. No caps on storage or computing resources. Store unlimited vector data in your dedicated Pinecone environment. Gain full control and transparency over how your agent learns and improves. Give your AI agent superpowers by connecting it to any data source or service.

Send or receive millions of phone calls per day, using programmable voice agents that sound and feel human. Serving sectors including real estate, healthcare, logistics, financial services, alternative data, small business, and prospecting. Qualify and collect data from small businesses, consumers, and everyone in between. Call website visitors immediately after form submission to further qualify them, and then live transfer to a salesperson. Offer a 24/7 support agent to answer customers’ questions and collect their contact info to call back later. Transfer calls to a human whenever a condition you define is met. Integrate your APIs to inject live data into phone calls and select from our library or create a voice clone. Sign up and send your first phone call, test your phone agent and craft a robust conversational pathway. Deploy your agent to fully automate your inbound and outbound phone calls.

Engage more, react less Empower your contact center to support customer conversations on any channel. From voice to messaging apps, equip your agents with one interface to increase productivity and deliver the support your customers expect. Keep customers proactively informed. Provide self-care capabilities. Transfer conversations with full context to live agents when required. Integrate virtual customer agents into customer service operations to manage routine enquiries, offer self-service, and provide 24x7 assistance. Build an IVR journey that lets customers seamlessly transfer to a messaging channel where they can self-serve and chat with agents at their convenience. Some enquiries require instant attention. Identify complex and high-priority customer issues and seamlessly pass them directly to agents. Interactions are never fixed to one channel. Easily elevate a chat conversation to a phone call or a browser-based video call for instant support.

Nuance Agent Coach uses machine learning to monitor calls and digital engagements, and proactively give agents relevant, real‑time information, guidance, and recommendations. With an AI‑based contact center coach in their corner, agents are equipped to resolve customer inquiries confidently and efficiently, increasing both agent and customer satisfaction. And because Agent Coach continually identifies and recommends best practices, it’s easier to get every agent to perform at their best—increasing CSAT and revenue while reducing agent turnover and contact center costs. Bring new levels of efficiency and intelligence to your contact center by giving agents relevant, real‑time call coaching with information that makes their jobs simpler. Provide accurate information at just the right moment, making agents feel more supported and confident when they’re engaging customers.

With Nuance Live Assist, you get more than just a simple live chat solution. We make it easy to connect customers to the agents with the right skillset to address their needs efficiently, and provide AI‑powered support throughout the engagement to help agents increase customer satisfaction and revenue. Give your customers more control over their journey, with asynchronous conversations. Shorten wait times, reduce agent idle time, and shrink contact center costs. And empower agents with timely, relevant insights, including information from third‑party systems, to drive more valuable upsell and cross‑sell opportunities. Offer customers engaging digital experiences that fit around their schedules and lead to fast, effective resolutions. Give agents proactive, timely customer insights to improve service outcomes and selling opportunities.

Be able to identify who your caller is and match them to the right agent to handle inquiries. With intelligent call routing, you can increase proper matching so that your clients can talk to the customer representative best qualified to address their questions. This functionality tracks inbound calls based multiple metrics such as geo location , sources, inbound calls converted , cost of per call , and Marketing dollars spend vs ROI. SalesAngel.com platform facilitates the Implementation of a virtual sales team or home based agents by dialing outbound receiving inbound calls easily and seamlessly integrated within sales force platform. Connect the time that your marketing generates leads with the time that these leads become ready for sales. With the lead management services, you can turn leads to actual clients!

Focus your teams on high-touch interactions to improve your customer satisfaction. Solve customer issues without the need for agent intervention. Automate your teams' repetitive tasks, on-call and post-call. Start on a limited call flow and easily collect customer feedback. Deliver 24/7 service, with no queue time, available even in case of call spikes. Automate repetitive inbound calls and increase your productivity. Process simple requests without involving your agents. Free up your team's time for high-touch interactions. Increase your customer satisfaction over the phone. Transform your contact center in depth to win the battle for customer retention. Combine human and AI to better serve your customers. Maximize the productivity of your teams and exceed your operational goals with AI. Create memorable experiences that your customers will remember and differentiate your brand over the long run.

INFOCU5 is an extension of your existing team. We flex and scale with your business, so you only pay for the overflow help you use. Scalable, omnichannel support team. On-demand sales and service agents, increase CLV and AOV, optimize data and leads, only pay for ticket and talk time. Voice, messaging, email, dedicated brand ambassadors, etc. Extension of your internal team. Maintains brand vision and message and tracks campaign performance. We combine our enterprise-level contact center software with our global, on-demand customer service and sales marketplace so that businesses can affordably interact with their customers and tap into overflow contact center marketplace of agents when you need the extra backup support. Our marketplace is a global, on-demand team of customer service and sales agents who work as your backup support when your internal team needs the extra help.

All of the tools they need, like voice, chat, file sharing, and CRM integration, are securely accessible through a web browser from any permitted location, no hardware or software installation necessary. Seamlessly scale your sales and support operations by adding virtual agents, with custom sales scripts, prequalification requirements, and knowledge base assistance. Callision’s browser-based cloud contact center suite allows your teams to get work done from wherever they are - no equipment necessary. Start reaching your customers in minutes, get started for free today. Automagically locate problematic interactions and send them to managers for review. Reduce staff expenses, close more deals per agent, increase customer satisfaction, and gain clear visibility of resource leaks. Set up phone numbers, voice menus, call queues, conference bridges, and call recording in three clicks or less. Manage multiple sales or support departments in one simple, live dashboard.