Audience

Enterprises, SMEs, Startups

About Knowlarity

AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions.

Pricing

Free Trial:
Free Trial available.

Integrations

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Company Information

Knowlarity Communications Pvt. Ltd.
Founded: 2009
India
knowlarity.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
iPhone
Android
Training
Documentation
Support
24/7 Live Support
Online

Knowlarity Frequently Asked Questions

Q: What kinds of users and organization types does Knowlarity work with?
Q: What languages does Knowlarity support in their product?
Q: What kind of support options does Knowlarity offer?
Q: What other applications or services does Knowlarity integrate with?
Q: Does Knowlarity have a mobile app?
Q: What type of training does Knowlarity provide?
Q: Does Knowlarity offer a free trial?
Q: What pricing for support is available for Knowlarity?

Knowlarity Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Preview Dialer
Progressive Dialer
Surveys
Power Dialer
Predictive Dialer

Business VoIP

Call Recording
Encryption
Contact Management
Call Parking
Voice Quality Enhancement
SIP Trunking
Unified Communications
Ring Groups
IVR / Voice Recognition

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
IVR / Voice Recognition
Keyword Tracking
Call Log
Conversion Tracking

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition
File Sharing

IVR

Survey Management
Call Recording
Voice Customization
Call Routing
Text to Speech
Multiple Scripts
Voice Mail
Call Center
Phone Key Input
Call Logging

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
Voice & Data Integration
Predictive Dialer
VoIP