Audience

Customer experience platform for companies

About Keepcon

Keepcon values all the areas that interact through text with customers and users in the digital channels. We know that each sector requires precise, relevant information, and in real time. Reduced costs and improved efficiency in contact center management, centralizing all digital channels in our service platform. Keepcon combines the best of artificial intelligence with the capacity of dozens of linguists specialized in semantics, giving rise to diverse solutions that allow you to understand big volumes of information in an automated fashion, as well as accurately classify contents and expressions written in informal Spanish, Portuguese and English. Give better and faster answers to all requests and complaints, by centralizing in one platform all the digital channels of your customer service, as well as incorporating artificial intelligence to guide your operators.

Integrations

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Company Information

Keepcon
Founded: 2008
Argentina
keepcon.com/en/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
Online

Keepcon Frequently Asked Questions

Q: What kinds of users and organization types does Keepcon work with?
Q: What languages does Keepcon support in their product?
Q: What kind of support options does Keepcon offer?
Q: What type of training does Keepcon provide?

Keepcon Product Features

Customer Experience

Dashboard
Sentiment Analysis
Action Management
Analytics
Customer Segmentation
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis