Kaleyra Integrations

Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.

Salesforce helps sales teams accelerate their performance and achieve their goals. Salesforce is the world's most-used CRM, and so much more. With Salesforce, teams get access to tools that allow them to grow their accounts, find new customers, and close deals—faster and from anywhere. It offers a wealth of features that include contact management, opportunity management, lead management, email integration, reports and dashboards, sales forecasting, files sync and share, and so much more. Spend less time digging around in spreadsheets and more time running your business. No hardware, no software, no hassle. Our simple setup assistant will have you streamlining sales and answering customer questions in just minutes. Give buyers seamless, personalized experiences by connecting data across sales, service, and marketing. See a complete view of the customer — their account, activity history, and connections. Pull in social data for a deeper view of your customers.

Zoho CRM delivers a basic and clean interface layout that has a variety of unique features that drive to help lead conversion rates. With an intuitive dashboard, the CRM can run 'macros' to streamline how a lead is contacted and tracked through the process of a sales. Administrators can monitor missed opportunities and best performing agent users, and also make business-impacting decisions using the sales report function.

G Suite just got better — introducing Google Workspace (formerly G Suite). Everything you need to get anything done, now in one place. An integrated workspace that’s simple to use, Google Workspace lets you spend less time managing your work and more time actually doing it. Address what’s important and let Google handle the rest with best-in-class AI and search technology that helps you work smarter. Work from anywhere, on any device – even offline – with tools to help you integrate, customize, and extend Google Workspace to meet your team’s unique needs. Similar to G Suite, all Google Workspace plans provide a custom email for your business and includes collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more. We have a variety of plans that are designed to meet your unique business needs. Discover which plan best fits your business needs on our plans and pricing page.

Kylas is an enterprise-grade Sales CRM software that is uniquely designed and engineered for SMBs. The product helps small and medium businesses to streamline their sales efforts, engage with customers effectively and grow faster. Kylas offers the following at a flat cost of INR 12,999/month. 1. Unlimited User Licenses 2. Unlimited Features 3. Onboarding & Training by CRM Experts. Kylas helps you to do a quick search, filter as per need and also provides a 360º view of all your Leads, Deals, Contacts and Companies - the key pillars of your Sales Pipeline. Kylas helps you to quickly capture your Leads from various sources, understand which ones to Convert into Deals & which ones to unqualify. Ensure your sales deals never go sideways with effective Sales Pipeline Management. Create Multiple & Fully Customizable Lead & Deal Pipelines with multiple stages to suit your requirement.

WebEngage is the best-in-class marketing automation software suite that helps business-to-consumer (B2C) companies improve user retention and drive more revenues. Cloud-based and easy to use, WebEngage aids businesses in managing cross-channel communication with their customers while allowing them to send messages via Emails, SMS, mobile push notification, web push notification, on-site alerts, in-app messaging, IVR, Facebook & Whatsapp. The solution includes cross-device tracking, live segmentation, deep data personalization, and more. Plus, using WebEngage's Journey Designer helps businesses to effectively create complex lifecycle campaigns.

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

The best FREE and open-source eCommerce platform. Everything you need to create, scale and run your business. Open source means transparent. OpenCart comes with free downloads and updates. Zero monthly fees. Benefit from our built-in SEO. Easy manage products, customers, orders, taxes rules, coupon codes and more. The biggest eCommerce selections of modules and themes to expand your store functionality. We’ve got you covered. OpenCart offers free community or dedicated commercial support. The OpenCart marketplace features 13000+ modules and themes to jump-start, grow and expand your business. You can find beautiful themes for just about any sector, service integrations, payment providers, shipping methods, social media, marketing, accounting, reporting, sales as well as language packs. The world's most renowned payment gateways and shipping methods integrated for you.

Ngage is an all-in-one staffing agency software by Arca24: ATS based on cross-language AI for CV Matching capable of identifying the matching between profiles and jobs in 6 different languages, even if CV and offer are written in different languages + CRM, a customer relationship lifecycle management solution + powerful Reporting System. It reduces time for recruiting, manages all customer data, keeps track of the feedback received and simplifies the administration of the candidates hired. Product Differentiators: - AI CVs Matching for an automatic pre-screening of candidates - Integrated Multiposting system with over 100 job boards - Advanced systems for videorecruiting - Soft skills tests - Tests of linguistic and technical skills - Customizable Killer question - Automated candidate’s summary sending to clients - Multimaling and multi sms - Alerts and competitors analysis - Collective contracts, timesheets, invoices and salaries - Reporting and KPI

Talentum is a complete and intuitive end-to-end solution that allows the HR department to acquire, manage and optimize the workforce throughout the employee’s life cycle (from search and selection activities to the onboarding of selected candidates) It offers: - ATS is based on AI CV Matching cross-language capable of identifying the matching between profiles and job ads, even if CV and offer are written in different languages. The software displays the list of candidates sorted by degree of compatibility, considering both passive candidates present in the CV database and active candidates who have applied for a given job offer. - Onboarding software: enter the personaI data of the new employees in the system, define the company structure, map the roles of the employees and establish organizational objectives and behaviors for each. - Performance management system: track all the activities and objectives that employees have to complete, monitoring their progress.

Extensive authorization facilities, role based permissions, individual permissions Complete control on master data, on the fly add/edit any employee, vendor, vehicle, driver, guard and what not More than 200 choices of configuration to implement organization policies and control transportation flow, most controls at facility level with some controls at individual shift level. Roster control and visibility including capacity ceiling on shift level, employee request control at shift level. Flexible, multiple routing algorithms to suit varying business scenarios, ability to add/edit employees in console. High vehicle utilization and high employee satisfaction built in. Extensive financial analytics including vendor wise, site wise, vehicle wise, route wise, employee wise, project wise, cost center wise billing and a lot more.

Every B2B business needs an eCommerce to increase sales and maximize profits. Launch your dealer portal or customer portal for self-service ordering in less than two weeks to save time and cost. A powerful is easy to use customer portal for your B2B customers to place orders anytime, anywhere at contracted prices. While visiting your customers, your salesperson can take the order online with their mobile phone & check inventory. Salesperson can create digital quotations and have 100% visibility. Close more deals with transparency. Your customer support team & Field service team can provide quick responses & resolutions.

Intrigue audiences with brilliantly personalized campaigns across multiple channels including email, display, search, web, video and mobile. Oracle Eloqua equips marketers with best-in-class lead and campaign management tools that help marketers engage the right audience at the right time in the buyer’s journey while providing real-time reporting and insights. The right marketing automation software can help businesses and marketers streamline engagement, drive efficiency, expose real-time insights to drive ROI. However successful demand generation, email marketing, and lead management engagement hinge on integrated and modern platforms to follow a potential customer across all digital channels to provide timely, personalized, and exceptional customer experiences. Where does your business’s marketing automation software and maturity lie in relation to your peers?

Corporate spend management and payments with the smartest all-in-one platform for all business spending. An absolute range of corporate cards backed by a complete DIY platform. Simple digital onboarding process to create cards on the fly. Create purpose-based cards for each business spend. Assign cards & spend limits to your teams, branches & departments. Restrict or allow usage with pre-defined limits as per business needs. Unique purchase card program, quick credit evaluation & go live. Experience collateral-free revolving credit lines. Maximize the potential of the balance sheet. Minimum documentation, no foreclosure charges. Variable credit & billing cycles suited to your needs. Upgrade to a more secure, digital mode of managing spending. Pay for marketing, cloud, subscriptions & more. Secure global payments with single-use cards. Create & manage cards via interactive dashboards. Use your cards to make business payments like suppliers, utilities, rentals & taxes.

Gnani.ai's AI-powered virtual assistant is a robust, scalable platform designed to significantly enhance customer experience while reducing operational costs. The solution offers a low-code/no-code platform with over 100 pre-built workflows, allowing businesses to go live in less than a week. It supports 40+ languages, delivers zero wait times, and boasts a 70% reduction in operating expenses. The platform's advanced natural language understanding (NLU) capabilities enable it to handle multi-intent and multi-entity queries with over 90% accuracy. It also features continuous unsupervised learning, ensuring that the virtual assistant improves over time.

Gnani.ai's voice biometrics solution, Armour365, is an advanced security platform designed to prevent fraud, enhance customer satisfaction (CSAT), and reduce operational costs. This system features a state-of-the-art fraud detection engine, capable of recognizing threats such as anti-spoofing, synthetic, and replay attacks. It supports both active and passive biometrics, requiring less than one second of speech for authentication. The platform also offers dynamic passphrase capabilities, is language and text agnostic, and integrates seamlessly across multiple channels. Benefits include reducing average handling time by over 60 seconds, improving fraud detection by 80%, and increasing CSAT scores by over 30%.

Today's digitally empowered customer is omnipresent across multiple channels. It’s therefore imperative for brands to invest in technology and tools which enable listening to the real “Voice of Customer (VoC)”. Traditional contact center solutions are a wee bit focused on speech analytics and thereby missing out on critical insights from non-voice channels. Gnani’s AI-enabled ML-driven omnichannel analytics gleans deep customer insights from various channels and presents them in a manner to enables actions for improving customer experience.

The “for all” platform has been designed to cater to a breed of “citizen campaign managers” without the need for any technical know-how. Enable training for 50+ use cases on the go (<10 mins) for effortless conversations across the customer journey. Train bots for seamless deployment across 15+ channels such as telephony, web, social, WhatsApp, and many more. Our ready-to-use templates for industries such as banking, insurance, automotive, ecommerce, etc. empower teams to save time and effort. Web SDK plus channel-specific integrations pave the way for easy deployment of designed bots across multiple channels within minutes. Add images, docs, short links, carousels, etc. to make text conversations visually engaging and enchanting for your customers. This unique feature allows for the conversion of text from one language to another without the need for typing manually for each language.