Audience
Companies searching for a solution to manage and improve their customer support operations
About Interakt
A dashboard that saves you time, all the numbers you want to track and know in one place. Capture Leads through Feedback form, Live Chat, Notifications or upload your own. Setup automated and trigger based emails to send relevant content and offers to your leads. Segment and remind your team to follow up with hot leads. Capture lead conversion in the lead funnel and follow up with leads when convenient & necessary. Import multiple leads book and we'll make sure of no redundant entries. Make manual entries or save leads from Live-Chats. Capture anonymous visitors and convert them to leads using exit popups with smart targeting. Turn visitors to customers & customers to revenue by providing support & increasing sales. Gather feedback & support customers like a pro, never miss a ticket & keep customers happy. Support customers across web & mobile while you sleep with a custom branded FAQ page.
Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Fizzy Software
Founded: 2013
India
interakt.co
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
Interakt Frequently Asked Questions
Interakt Product Features
Email Marketing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
A/B Testing
Artificial Intelligence
Drip Campaigns
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Incident Management
Known Issue Management
Multiple Brands / Products