Audience

Financial companies searching for a solution to manage and improve their operations

About Intellicon

Intellicon is a complete OmniChannel Contact Center + Help Desk Software ideal for the Customer Services department to provide a delightful customer experience. Engage with your customers on the channel of their choice i.e. Phone, SMS, Email, LiveChat, Social Media etc. IntelliDesk can be used to automate the Help desk processes and increase interdepartmental coordination. You can create multiple forms and attach them with different campaigns for useful data gathering from the customer. Nothing beats a Real-time dashboard when it comes to monitoring multiple aspects of the system at a glance. Intellicon can be integrated with your CRM, Helpdesk, ERP, Sales Portal & Ecommerce for seamless data flow. Design your campaigns and IVRs on the go with our extremely handy campaign builder. Deliver delightful Customer Experience with the refined capabilities of Intellicon CX Center Solution.

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Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Intellicon
Founded: 2012
Pakistan
intellicon.io

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Android
iPhone
iPad
Training
Documentation
Webinars
Live Online
In Person
Support
Online
24/7 Live Support

Intellicon Frequently Asked Questions

Q: What kinds of users and organization types does Intellicon work with?
Q: What languages does Intellicon support in their product?
Q: What kind of support options does Intellicon offer?
Q: Does Intellicon have a mobile app?
Q: What type of training does Intellicon provide?
Q: Does Intellicon offer a free trial?

Intellicon Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics
Database
Queue Management
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