Audience

5 to 50 users

About Insider Telecom

Get a business phone system without breaking the bank! We help small businesses in the United States get access to big business tools, while keeping prices within reach.
In fact, with Insider Telecom, we provide the equipment as long as you need it. Enjoy features like caller ID, call forwarding, conference calling, intercom, auto attendant, and many more! No big upfront purchase for a complete business phone service.
That's the Insider Telecom difference.
Our support team knows that you probably don't speak "telephone." So they're trained to listen for and understand the root of your specific need - from training and configuration, all the way to fitting you with a different phone system.
We want to be sure you're working with the right platform.

Pricing

Starting Price:
$17.95 per user per month
Pricing Details:
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Insider Telecom
Founded: 2011
United States
www.insidertelecom.com

Videos and Screen Captures

The GPX 2135. The business phone for all occasions.

The GPX 2135. The business phone for all occasions.

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Product Details

Platforms Supported
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Insider Telecom Frequently Asked Questions

Q: What kinds of users and organization types does Insider Telecom work with?
Q: What languages does Insider Telecom support in their product?
Q: What kind of support options does Insider Telecom offer?
Q: Does Insider Telecom have a mobile app?
Q: What type of training does Insider Telecom provide?
Q: How much does Insider Telecom cost?

Insider Telecom Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Encryption

Call Center

Call Logging
Call Recording
Inbound Call Center
Real-time Chat
Blended Call Center
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Toll-Free Numbers
Multiple DID Options
Call Data Records
e911
Caller ID
PSTN Forwarding
Automatic Fail-over Routing
Disaster Recovery
International Numbers

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Call Monitoring
Inbound Reporting
VoIP
Auto-Dialer
Call Center Management
Contact Management
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration

Insider Telecom Additional Categories

Insider Telecom Reviews

Write a Review
  • Diana K.
    Owner / Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Helpful phone service"

    Posted 2019-10-19

    Pros: Great team/ customer service
    Excellent product
    Cool phones (they do more than I even know)
    I like the price

    Cons: Like any internet based phone service I had to prove to licensing that it was quality, and I didn't need to pay the crazy AT&T rates.

    Overall: We have been using Insider Telecom for over 7 years. We have been very happy with the service overall and on the rare occasion there is a problem (usually on our end) they quickly get back to you and fix the problem. The phones are very user friendly and the call options I added to our lines have saved us a lot of time.

    Read More...
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