Audience
Enterprises, call centres, contact centres, telemarketers, internet service providers ITSP, VoIP service providers, auto dialers, predictive dialer
About ICTBroadcast
ICTBroadcast is a multi-tenant, white label, unified communications-based autodialer, predictive dialer, progressive, preview and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, Dialog flow integration, Rest APis, and WEBRTC also supporting Voice, SMS, Email and Fax communications . Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing, call centre and contact centre-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call centre scenarios with effective and efficient communications management.
Pricing
Company Information
Videos and Screen Captures
Product Details
ICTBroadcast Frequently Asked Questions
ICTBroadcast Product Features
Call Center
Predictive Dialer
ICTBroadcast Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Good Software ICTBroadcast" Posted 2024-02-29
Pros: As a long-time user of ICTBroadcast, I can confidently say that it has transformed the way we handle communication at our organization. The IVR studio in ICTBroadcast is a game-changer for us. We've been able to create highly customized interactive voice response systems that enhance the caller experience and streamline call routing. The flexibility of the IVR studio allows us to adapt quickly to changing needs and preferences.
Cons: There are no significant problems with ICTBroadcast. As a user of ICTBroadcast, I find this software to be exceptionally reliable and efficient. It consistently delivers excellent performance and effectively addresses all my business-related concerns.
Overall: As a long-time user of ICTBroadcast, I can confidently say that it has transformed the way we handle communication at our organization. The IVR studio in ICTBroadcast is a game-changer for us. We've been able to create highly customized interactive voice response systems that enhance the caller experience and streamline call routing. The flexibility of the IVR studio allows us to adapt quickly to changing needs and preferences.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"User Friendly and Easy to Use" Posted 2022-10-18
Pros: It made it simple for me to create a personalized IVR. ICTBroadcast is a polished, developed tool with a wealth of features for telemarketing and contact center operations.
Cons: I don't face any kind of disadvantage with ICTBroadcast.
Overall: A few years back, I bought an ICTBroadcast subscription for 500 channels. I found it to be feature-rich and user-friendly, especially considering that its IVR Designer includes exclusive capabilities that aren't found anywhere else. It made it simple for me to create a personalized IVR. ICTBroadcast is a polished, developed tool with a wealth of features for telemarketing and contact center operations.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Amazing Experience" Posted 2022-09-12
Pros: I purchased 500 channels ICTBroadcast license a few years ago, and I found it feature-rich and user-friendly, especially since its IVR Designer has unique features not available anywhere.
Cons: There is no cons of this product, I'm in love with this product.
Overall: It helped me to design a custom IVR with ease. ICTBroadcast is a professional, mature, and feature-rich product for telemarketing and contact center operations.
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