DialerAI

DialerAI

Star2Billing S.L. (ESB65173742)
ICTBroadcast

ICTBroadcast

ICT Innovations
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About

Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines.

About

ICTBroadcast is a multi-tenant, white label, unified communications-based autodialer, predictive dialer, progressive, preview and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, Dialog flow integration, Rest APis, and WEBRTC also supporting Voice, SMS, Email and Fax communications . Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing, call centre and contact centre-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call centre scenarios with effective and efficient communications management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and call centers with national or international calling needs

Audience

Enterprises, call centres, contact centres, telemarketers, internet service providers ITSP, VoIP service providers, auto dialers, predictive dialer

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$199.00/month
Free Version
Free Trial

Pricing

$299
ICTBroadcast Enterprise Edition 50 channels / prices are now $499/one time payment
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • What really stands out about ICTBroadcast is how it unifies everything into one platform—voice, SMS, email, and fax—so I don’t have to rely on multiple tools. The predictive dialing works beautifully and really improves agent efficiency. The campaign management is flexible, the IVR designer is easy to use, and the reporting gives me exactly the kind of insights I need to refine my outreach. Another big plus is reliability—large campaigns run smoothly without lag or crashes. The fact that it’s multi-tenant and scalable makes it perfect for service providers as well as businesses like mine.
  • As a long-time user of ICTBroadcast, I can confidently say that it has transformed the way we handle communication at our organization. The IVR studio in ICTBroadcast is a game-changer for us. We've been able to create highly customized interactive voice response systems that enhance the caller experience and streamline call routing. The flexibility of the IVR studio allows us to adapt quickly to changing needs and preferences.
  • It made it simple for me to create a personalized IVR. ICTBroadcast is a polished, developed tool with a wealth of features for telemarketing and contact center operations.
  • I purchased 500 channels ICTBroadcast license a few years ago, and I found it feature-rich and user-friendly, especially since its IVR Designer has unique features not available anywhere.

Cons

  • I haven’t encountered any significant issues with ICT Broadcast so far. The platform works as expected and serves its purpose well for our communication needs.
  • There are no significant problems with ICTBroadcast. As a user of ICTBroadcast, I find this software to be exceptionally reliable and efficient. It consistently delivers excellent performance and effectively addresses all my business-related concerns.
  • I don't face any kind of disadvantage with ICTBroadcast.
  • There is no cons of this product, I'm in love with this product.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Star2Billing S.L. (ESB65173742)
Founded: 2009
Spain
dialer.ai/landing/

Company Information

ICT Innovations
Founded: 2006
Pakistan
www.ictbroadcast.com

Alternatives

Dialfire

Dialfire

cloud IT Services

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
DialerAI

DialerAI

Star2Billing S.L. (ESB65173742)
Greenlight CRM

Greenlight CRM

Greenlight Innovation
uContact

uContact

net2phone

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

Asterisk
FreePBX
FusionPBX
ICTCRM
ICTContact
PayPal

Integrations

Asterisk
FreePBX
FusionPBX
ICTCRM
ICTContact
PayPal
Claim ICTBroadcast and update features and information
Claim ICTBroadcast and update features and information