Audience

Career changers, IT certification students and help desk job seekers

About Help Desk Simulator

Help Desk Simulator is browser-based practice for Tier 1 IT help desk tickets. Learners work through fictional support tickets in the browser and get feedback on their responses. It is free to start, with an optional Pro tier. This is practice for help desk work, not a certification.

Pricing

Starting Price:
$20/month
Pricing Details:
Pro is $20/month, $108 for 6 months, or $192 for 12 months. The 6-month and 12-month plans are one-time payments and do not renew; the monthly plan renews until canceled. The first payment is refundable within 14 days.
Free Version:
Free Version available.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Help Desk Simulator
United States
helpdesksimulator.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Help Desk Simulator Frequently Asked Questions

Q: What kinds of users and organization types does Help Desk Simulator work with?
Q: What languages does Help Desk Simulator support in their product?
Q: What kind of support options does Help Desk Simulator offer?
Q: What type of training does Help Desk Simulator provide?
Q: How much does Help Desk Simulator cost?

Help Desk Simulator Product Features

Training

Certification Management Not Supported
Blended Learning Not Supported
Built-In Course Authoring Not Supported
Training Companies Not Supported
Academic / Education Not Supported
Asynchronous Learning Not Supported
Mobile Learning Not Supported
Simulation Not Supported
Synchronous Learning Not Supported
Corporate / Business Not Supported
eCommerce Not Supported
Built-in LMS Not Supported
Learner Portal Not Supported