Related Products
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About
ETU provides an advanced, AI-powered solution designed to build, execute, and analyze dynamic learning experiences, enabling organizations to achieve significant improvements in skills while basing talent strategies on verified learning data. The platform facilitates the rapid creation of high-quality simulations through a cloud-based, no-code authoring environment, incorporating a built-in skills measurement framework to capture essential skills and behavior data from each simulation. Collaborative authoring streamlines content development with subject matter experts, offering multiple preview options for comprehensive stakeholder reviews. Learners engage in situational experiences tailored to their aptitudes and skills, driving business performance outcomes through dynamic personalization, individualized feedback, AI-generated coaching, and risk-free practice. The platform supports flexible learner modes, assessment, development, and practice.
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About
Help Desk Simulator is browser-based practice for Tier 1 IT help desk tickets. Learners work through fictional support tickets in the browser and get feedback on their responses. It is free to start, with an optional Pro tier. This is practice for help desk work, not a certification.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Corporate training managers wanting a solution to enhance employee skills through data-driven learning simulations
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Audience
Career changers, IT certification students and help desk job seekers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$20/month
Pro is $20/month, $108 for 6 months, or $192 for 12 months. The 6-month and 12-month plans are one-time payments and do not renew; the monthly plan renews until canceled. The first payment is refundable within 14 days.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationETU
Founded: 2010
Ireland
www.etu.co
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Company InformationHelp Desk Simulator
United States
helpdesksimulator.com
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Categories |
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