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About

ETU provides an advanced, AI-powered solution designed to build, execute, and analyze dynamic learning experiences, enabling organizations to achieve significant improvements in skills while basing talent strategies on verified learning data. The platform facilitates the rapid creation of high-quality simulations through a cloud-based, no-code authoring environment, incorporating a built-in skills measurement framework to capture essential skills and behavior data from each simulation. Collaborative authoring streamlines content development with subject matter experts, offering multiple preview options for comprehensive stakeholder reviews. Learners engage in situational experiences tailored to their aptitudes and skills, driving business performance outcomes through dynamic personalization, individualized feedback, AI-generated coaching, and risk-free practice. The platform supports flexible learner modes, assessment, development, and practice.

About

Help Desk Simulator is browser-based practice for Tier 1 IT help desk tickets. Learners work through fictional support tickets in the browser and get feedback on their responses. It is free to start, with an optional Pro tier. This is practice for help desk work, not a certification.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Corporate training managers wanting a solution to enhance employee skills through data-driven learning simulations

Audience

Career changers, IT certification students and help desk job seekers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20/month
Pro is $20/month, $108 for 6 months, or $192 for 12 months. The 6-month and 12-month plans are one-time payments and do not renew; the monthly plan renews until canceled. The first payment is refundable within 14 days.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ETU
Founded: 2010
Ireland
www.etu.co

Company Information

Help Desk Simulator
United States
helpdesksimulator.com

Alternatives

Alternatives

Web Tracks

Web Tracks

Gritware
HelpDesk

HelpDesk

HelpDesk.com

Categories

Categories

Training Supported

Integrations

D-ID Supported
Google Not Supported

Integrations

D-ID Not Supported
Google Supported
Claim ETU and update features and information
Claim ETU and update features and information
Claim Help Desk Simulator and update features and information
Claim Help Desk Simulator and update features and information