HappyFox Chat

Great service means more than just engaging your customers. Connect customer service with other teams to resolve issues quickly and proactively. Elevate your customer service from request to resolution. Automate requests, proactively address issues, and deliver effortless experiences.  Transform operations and empower employees to address customer needs quickly and proactively. Solve issues by connecting the entire organization. Automate processes from the front office to the back. Intelligently route cases to the best employee and gain visibility into the full case lifecycle. Monitor services to identify problems and notify impacted customers. Fix issues faster by analyzing workflow trends to increase automation and efficiency. Automate common customer requests, provide answers with an AI-powered chatbot, and embed self-service on any website. Capabilities that scale with your business.

Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.