Audience

Contact Center Managers, QA Managers, BPO Operations

About Gistly

Gistly is an AI conversation intelligence platform that provides automated QA scoring, real-time call transcription in 10+ languages including Hindi-English code-switching, compliance monitoring under DPDP Act and GDPR, and conversation analytics for contact centers and BPOs. It audits 100% of customer conversations, replacing the traditional model of manual sampling that covers only 2-5% of calls. Purpose-built for mid-market BPOs with 200-500 agents. Deploys in 48 hours with transparent pricing.

Pricing

Starting Price:
$25/month

Integrations

Ratings/Reviews

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features 0.0 / 5
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Company Information

Gistly
Founded: 2023
India
www.gistly.ai

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Chromebook
Training
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online

Gistly Frequently Asked Questions

Q: What kinds of users and organization types does Gistly work with?
Q: What languages does Gistly support in their product?
Q: What kind of support options does Gistly offer?
Q: What type of training does Gistly provide?
Q: How much does Gistly cost?

Gistly Product Features

Conversation Intelligence

Call Recording Not Supported
Call Recording Cloud Storage Not Supported
Call Transcription Not Supported
Call Analytics Not Supported
Topic Tags Not Supported
Topic-Based Analytics Not Supported
AI Insights Not Supported
Call/Meeting Sharing Not Supported
Call Snippets Not Supported
Account Health Alerts Not Supported
Sales Coaching Not Supported
Win/Loss Analysis Not Supported
Video Conferencing Analytics Not Supported