Audience
Anyone searching for a powerful dialer management software
About Flexydial
Large and medium-scale organizations are technology-focused and are looking to automate their processes to increase employee productivity. In today’s world, organizations are looking for industry-specific software which focuses on providing solutions for inbound and outbound calling. The call center software solution helps to facilitate customer care and also helps to increase revenue while upselling the products. Flexydial, a call center solutions software, empowers the outbound calling team with its in-built features to increase sales and customer engagement. Flexydial is an ideal partner in the dialer management industry with industry best practices, processes, and a robust support team. It has a strong footprint in the BFSI segment, with all major companies using our technology. It also offers specialized solutions for call centers and other industries.
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Integrations
No integrations listed.
Company Information
Buzzworks Business Services
India
www.buzzworks.com
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Product Details
Platforms Supported
Cloud
Support
Phone Support
Online
Flexydial Product Features
Call Center
Call Recording
Supported
Outbound Call Center
Supported
Progressive Dialer
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
IVR / Voice Recognition
Not Supported
Inbound Call Center
Not Supported
Manual Dialer
Not Supported
Predictive Dialer
Not Supported
Queue Management
Not Supported
