Audience
Businesses looking for a solution to engage their customers and improve retention
About FeedbackRIG
Your most unhappy customers are your greatest source of learning. We do the heavy lifting to identify the trends and areas that need your attention, so you can stay focused on improving your business. Measure how your product, service, and overall experience either falls short, meets or exceeds customer expectations. By frequently measuring customer satisfaction, you can reduce the number of unsatisfied customers and prevent customer churn. We make it easier for you to make sense of the feedback, and derive actionable insights and Key Performance Indicators from it. You can use your custom domain if you want to collect feedback via a direct URL. Convert User feedback into Trello cards using seamless integration. No need to collect screenshots and other technical details separately from your customers. Engage your customers and improve retention.
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Userback
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Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn.
Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X.
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Currently, to review and track bugs on websites and mobile apps, people often resort to traditional methods such as taking screenshots, creating lengthy email threads, or having time-consuming meetings with developers. These methods can be frustrating and often lead to miscommunications and delays in the entire process.
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Pricing
Starting Price:
$49 per month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
LogicInflux
Founded: 2017
United Kingdom
feedbackrig.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
FeedbackRIG Frequently Asked Questions
FeedbackRIG Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Feedback Collection
Call Reporting
Complaint Monitoring
Survey Management
