Audience
Companies and businesses seeking a solution to improve their local SEO and repeat business
About Feedb
Get more local visibility, word-of-mouth, and repeat business by collecting valuable insights, attracting more reviews, and sending targeted messages and offers automatically. Feedb automates the feedback request process and allows multiple ways to generate more 1st & 3rd party reviews. Plus, the smart automation rules you define keep your company fresh in your customer's minds. Feedb is a complete and automated solution to collect customer feedback, get more reviews, increase local visibility, increase leads, get referrals, and more repeat business. Adding contacts to Feedb is super easy, it can be done manually one by one, imported in bulk, or automatically thru an integration. All emails and SMS messages, feedback screens, and Feedb Microsite are fully customized with your brand. Also, customers will love to see you have a feedback system in place. Feedb handles sending of feedback requests and offers, reminders and replies with your predefined settings.
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Feedb Product Features
Customer Experience
Feedb Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Feedb" Posted 2020-06-19
Pros: We use QuickBooks online for our accounting software and this software once setup allowed us to link with QuickBooks to retrieve our client database and once we close out an invoice this software automatically sends an e-mail to our clients to get feedback from them and in turn they are redirected to leave us a comment or review on Google.
Cons: If I had to come up with a con I would say that I would prefer that the software was based on performance for example rather than a higher flat monthly rate, possibly a lower monthly rate of $20 which would include so many reviews and then you could upgrade the package if you wanted to get more reviews.
Overall: Overall, my experience with Feedb has been great and it has without a doubt allowed us to increase the amount of reviews that we have across the internet.
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