Audience
Companies of all sizes searching for a complete Call Center solution
About Dinomi
Dinomi is a complete contact center suite providing features for large campaigns. Originally focused on telephony systems, Dinomi has been providing administration reports and agent GUI for hundreds of customers. Now, new technologies has been added like webchat, integration with social networks, between other features.
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Integrations
No integrations listed.
Company Information
Dinomi
United States
dinomi.com
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Product Details
Platforms Supported
Cloud