Audience

Companies searching for a customer centric communication suite

About Customerly

Customerly makes it easy to continue offering your customers world-class support while you grow and scale your business. Build meaningful relationships with your customers through text and video while keeping track of all incoming communications with a single, intuitive dashboard. Grow your business on autopilot with Customerly's intelligent marketing automation. Hearing exactly what your users think of your service has never been this easy. Blending intelligent automation with a human-first approach, Customerly is the customer service software your users have been hoping you’d find. Create automation to communicate with your customers along their journey from awareness to advocacy.

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Pricing

Starting Price:
$24 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Customerly offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 4.0 / 5
support 2.0 / 5
More Reviews Write a Review

Company Information

Customerly
Founded: 2017
Ireland
www.customerly.io

Videos and Screen Captures

Play Video Customerly Screenshot 1 Customerly Screenshot 2
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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Support
24/7 Live Support

Customerly Frequently Asked Questions

Q: What kinds of users and organization types does Customerly work with?
Q: What languages does Customerly support in their product?
Q: What kind of support options does Customerly offer?
Q: What other applications or services does Customerly integrate with?
Q: Does Customerly have an API?
Q: What type of training does Customerly provide?
Q: Does Customerly offer a free trial?
Q: How much does Customerly cost?

Customerly Product Features

Live Chat

Canned Responses Supported
Geo Targeting Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Customizable Branding Not Supported
Offline Form Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

NPS

Customerly Verified User Reviews

Write a Review
  • Chet N.
    CEO
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Not reliable at all"

    Posted 2020-04-21

    Pros: The software is good and works but it's not reliable at all. We had so many issues trying to keep chat threads consolidated.

    Cons: Reliability is critical when it comes to your leads and live chat.

    Overall: Overall, you'd be better off with using another program that is more reliable and works consistently.

    Read More...
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