Audience
Service Desk professionals and companies supporting 1,500+ end-users.
About Cherwell Software
Cherwell Service Management is the modern choice for IT Service Management (ITSM). Affordable and easy to implement, the Cherwell platform provides IT teams the ability to implement, automate and modernize service and support processes to cater to the needs of a business--but minus the cost and complexity of legacy ITSM soltutions. Users can choose from subscription or perpetual pricing, on-premises or SaaS, Cherwell-hosted or public cloud infrastructure.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Cherwell Software
Founded: 2004
United States
www.cherwell.com
Other Useful Business Software
Custom VMs From 1 to 96 vCPUs With 99.95% Uptime
Live migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
Product Details
Platforms Supported
Cloud
Windows
Android
iPhone
iPad
On-Premises
Training
Documentation
Webinars
Live Online
Support
Online
Phone Support
24/7 Live Support
Cherwell Software Frequently Asked Questions
Q: What kinds of users and organization types does Cherwell Software work with?
Cherwell Software works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Cherwell Software support in their product?
Cherwell Software supports these languages: English.
Q: What kind of support options does Cherwell Software offer?
Cherwell Software offers support via online, phone support, and 24/7 live support.
Q: What other applications or services does Cherwell Software integrate with?
Cherwell Software integrates with: Active Directory, Avatier Identity Anywhere, Aisera, Microsoft Azure, Device42, Jira Work Management, Jira Service Management, Kaseya VSA, KeyedIn, Nagios XI, SolarWinds Network Performance Monitor (NPM), NiCE CXone Mpower, Netreo, ORDR, Planview Release, SAP Business One, Microsoft SharePoint, Spiceworks Network Monitor, Splunk Cloud Platform, Splunk SOAR, X (Twitter), Cisco Webex, and Zero Incident Framework and more.
Q: Does Cherwell Software have a mobile app?
Yes, Cherwell Software has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Cherwell Software provide?
Cherwell Software provides training in the form of documentation, webinars, and live online.
Q: Does Cherwell Software offer a free trial?
Yes, Cherwell Software offers a free trial.
Cherwell Software Product Features
IT Asset Management
Asset Tracking
Supported
Audit Management
Supported
Compliance Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Cost Tracking
Supported
Depreciation Management
Supported
IT Service Management
Supported
Inventory Management
Supported
Maintenance Management
Supported
Procurement Management
Supported
Requisition Management
Supported
Supplier Management
Supported
ITSM
Asset Tracking
Supported
Availability Management
Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Self Service Portal
Supported