Audience

Service Desk professionals and companies supporting 1,500+ end-users.

About Cherwell Software

Cherwell Service Management is the modern choice for IT Service Management (ITSM). Affordable and easy to implement, the Cherwell platform provides IT teams the ability to implement, automate and modernize service and support processes to cater to the needs of a business--but minus the cost and complexity of legacy ITSM soltutions. Users can choose from subscription or perpetual pricing, on-premises or SaaS, Cherwell-hosted or public cloud infrastructure.

Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Cherwell Software
Founded: 2004
United States
www.cherwell.com

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Product Details

Platforms Supported
Cloud
Windows
Android
iPhone
iPad
On-Premises
Training
Documentation
Webinars
Live Online
Support
Online
Phone Support
24/7 Live Support

Cherwell Software Frequently Asked Questions

Q: What kinds of users and organization types does Cherwell Software work with?
Cherwell Software works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Cherwell Software support in their product?
Cherwell Software supports these languages: English.
Q: What kind of support options does Cherwell Software offer?
Cherwell Software offers support via online, phone support, and 24/7 live support.
Q: What other applications or services does Cherwell Software integrate with?
Cherwell Software integrates with: Active Directory, Avatier Identity Anywhere, Aisera, Microsoft Azure, Device42, Jira Work Management, Jira Service Management, Kaseya VSA, KeyedIn, Nagios XI, SolarWinds Network Performance Monitor (NPM), NiCE CXone Mpower, Netreo, ORDR, Planview Release, SAP Business One, Microsoft SharePoint, Spiceworks Network Monitor, Splunk Cloud Platform, Splunk SOAR, X (Twitter), Cisco Webex, and Zero Incident Framework and more.
Q: Does Cherwell Software have a mobile app?
Yes, Cherwell Software has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Cherwell Software provide?
Cherwell Software provides training in the form of documentation, webinars, and live online.
Q: Does Cherwell Software offer a free trial?
Yes, Cherwell Software offers a free trial.

Cherwell Software Product Features

IT Asset Management

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
IT Service Management Supported
Inventory Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Supported
Supplier Management Supported

ITSM

Asset Tracking Supported
Availability Management Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported