Audience

Companies in search of a cloud-based phone system with flexible workforce solutions

About CallSquad

CallSquad’s phone and workforce solutions enable companies to scale their customer-facing teams efficiently. Make and receive calls at your desk via you phone or computer. Make and receive calls on the move on your mobile app. Add and remove colleagues and give them different levels of access. Add and remove users and control how they make and receive calls. Connect to any of your systems without using a line of code. Control which calls get recorded and reviewed in real-time. Pay monthly for what you use with no long-term commitment. See how your team are performing with instant analysis. Create campaigns to organize activity and run simultaneously or one at a time. Callers see how they compare to their colleagues on any time period. Complex call queues are made light work of by CallSquad routing technologies. The system figures out when people need to be called with you having to.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

CallSquad
Founded: 2014
United States
callsquad.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Mac
Windows
Android
iPhone
iPad
Training
Documentation
Live Online
In Person
Support
Online
24/7 Live Support

CallSquad Frequently Asked Questions

Q: What kinds of users and organization types does CallSquad work with?
Q: What languages does CallSquad support in their product?
Q: What kind of support options does CallSquad offer?
Q: What other applications or services does CallSquad integrate with?
Q: Does CallSquad have a mobile app?
Q: What type of training does CallSquad provide?
Q: Does CallSquad offer a free trial?

CallSquad Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Preview Dialer
Progressive Dialer
Surveys
Predictive Dialer

Inside Sales

Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Auto-Dialing

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Call Transfer

CallSquad Additional Categories