Audience

Companies searching for a solution to manage their omnichannel business and communications strategy

About Brightlink Voice

Voice communication is often taken for granted, but it’s the foundation of a successful omnichannel business and communications strategy. A one stop for all things voice, Brightlink Voice provides reliable global connectivity that powers calls for enterprises and communication providers over an industry leading IP-based network. With simplified pricing, our Enterprise Network Services provides you access to all of the key voice communication capabilities in one comprehensive offering. And with our CPaaS APIs, you can also build custom voice integrations into your business applications and processes. In addition to our carrier services, we have a solution designed to help both your enterprise and SMB customers better engage with customers. Brightlink Network Services provides access to key voice communication capabilities in one comprehensive bundled offering. Bundled access to essential voice capabilities.

Integrations

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Company Information

Brightlink
Founded: 2009
United States
www.brightlink.com/voice/

Videos and Screen Captures

Brightlink Voice Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Support
Phone Support
Online

Brightlink Voice Frequently Asked Questions

Q: What kinds of users and organization types does Brightlink Voice work with?
Q: What languages does Brightlink Voice support in their product?
Q: What kind of support options does Brightlink Voice offer?
Q: What other applications or services does Brightlink Voice integrate with?
Q: What type of training does Brightlink Voice provide?

Brightlink Voice Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

IVR / Voice Recognition
VoIP
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration