Audience
Retail, Financial Services, Insurance, Utilities, Healthcare, Government, Travel and Tourism, Education, Customer Service, Customer Support, IT Helpdesk, Human Resources
About Ambit
Ambit is a Conversational AI platform that provides intelligent chatbots, or Digital Employees, to automate conversations with customers 24/7, on any channel, across voice, text and digital avatar.
Ambit's Digital Employees automate responses to customer enquiries, increasing the speed of resolution times and reducing customer service costs by eliminating low-value, repetitive tasks. Our clients experience savings of up to 30% in serving their customer enquiries.
The platform collects extensive data about your customer’s perceptions and concerns; which gives you the ability to better respond to their needs - now and in the future.
We work with some of the world’s leading brands who trust us to build and on-board digital employees that reduce the time to value, create actionable insights and maximise valuable customer interactions.
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Integrations
Company Information
Ambit
Founded: 2017
New Zealand
ambit.ai
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Ambit Frequently Asked Questions
Ambit Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Virtual Assistant
Contextual Guidance
Speech Synthesis
Customer Communications Management
Chat / Messaging
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Batch Communications
Content Management
Email Distribution
Print Management
Video Content
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Knowledge Base
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Self Service Portal
Community Forums
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Known Issue Management
Network Monitoring
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Offline Form
Screen Sharing
Natural Language Processing
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Tokenization
Co-Reference Resolution
Stemming/Lemmatization
Ambit Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Overall best conversation platform" Posted 2022-05-22
Pros: Complete flexibility while still being relatively simple to use
The best natural language processing and comprehension.
Handles more scale than anything else in the market.Cons: UI could be improved.
It would be good if I could get analytics for multiple instances in one page.Overall: I’ve used this for a number of projects and it has never let me down.
Read More...
You can use it for everything from smaller company to something with thousands and thousands of request per day.
The customer success team are amazing!
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