Audience
Companies of all sizes
About ActiveOps
Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now.
Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal.
We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.
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Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
ActiveOps
United Kingdom
activeops.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
ActiveOps Frequently Asked Questions
Q: What kinds of users and organization types does ActiveOps work with?
ActiveOps works with these users and organization types: Mid Size Business, Enterprise, Nonprofit, and Government.
Q: What languages does ActiveOps support in their product?
ActiveOps supports these languages: English.
Q: What kind of support options does ActiveOps offer?
ActiveOps offers support via 24/7 live support.
Q: What type of training does ActiveOps provide?
ActiveOps provides training in the form of documentation, live online, webinars, and in person.
Q: Does ActiveOps offer a free trial?
Yes, ActiveOps offers a free trial.
Q: What pricing for training is available for ActiveOps?
ActiveOps offers training included with purchase.
ActiveOps Product Features
Employee Monitoring
Activity Monitoring
Supported
Browsing History
Supported
Email Monitoring
Supported
Productivity Analysis
Supported
Time & Attendance
Supported
Time Tracking
Supported
Keystroke Recording
Not Supported
Remote Control
Not Supported
Screen Activity Recording
Not Supported
Workforce Management
Labor Projection
Supported
Scheduling
Supported
Skills Tracking
Supported
Time & Attendance
Supported
Variable Workforce
Supported
Budgeting & Forecasting
Not Supported
Contractor Management
Not Supported
Employee Lifecycle Management
Not Supported
Performance Appraisal
Not Supported
Recruiting Management
Not Supported
ActiveOps Additional Categories
ActiveOps Verified User Reviews
Write a Review-
Probability You Would Recommend? 10 out of 10
"Great product and easy to use" 5 out of 5 stars Edited 2020-11-10
Pros: It was easy to implement and we were getting data on the second day. The reports are built for operations people in mind and the Report Wizard is easy to use.
Cons: We wanted to deploy in their Azure instance, but our IT wasn't ready so we had to wait for IT to get a server available.
Overall: Good product and their support is awesome when we have an issue or even just a "how to" question.
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