ActiveOps
Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now.
Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal.
We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.
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SAS Intelligent Decisioning
SAS Intelligent Decisioning enables you to make the best decisions when interacting with customers, partners, suppliers and employees. Deliver relevant, interactive, real-time decisions based on business rules and sophisticated analytics at scale to a limitless number of use cases. Easily test decisions prior to deployment to ensure they deliver the expected results. Robust governance ensures your decisions are understood and trusted across the business. High data and decision volumes are easy to handle with a cloud-based architecture that can scale to meet your demands. Deliver decisions at the edge and in-stream through integration with IoT devices. Build and modify decisioning processes with ease, whether you prefer a drag-and-drop GUI or the ability to write code. Define decisions by browsing centralized data, model and business rule repositories and selecting from existing assets.
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Decisimo
Decisimo is a powerful decision/rule engine platform designed to streamline your business decision-making process. It enables you to effortlessly create and update rule sets and decision tables, tailoring them to your specific needs. The platform offers a drag-and-drop builder for designing decision flows, which can include components like models, rule sets, and data sources. Decisimo also allows you to deploy decision flows to regional endpoints for faster responses and compliance with data protection regulations.
You can enhance your decision flows by incorporating AI and machine learning models or connecting to external data sources through REST APIs. Decisimo is suitable for batch processing tasks such as client segmentation and prescoring, and supports data retrieval from FTP, Google Cloud Storage, or S3 buckets. The platform also provides robust unit testing capabilities to ensure accurate and reliable decision-making.
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Ai-Intelekt
Say goodbye to marketing tunnel vision and solutions that just don’t cut it. Say hello to a turnkey, flexible platform that drives real-time buying decisions and adjusts to your business needs, and empowers you to create seamless, omnichannel experiences that adapt to each customer, from the first touchpoint to the last. Ai-Intelekt implements hyper-personalization, prescriptive analytics, customer journey analytics, & closed-loop integration. Hyper-personalization allows you to create deeply personalized customer journeys of your brand through coordinated, informed actions & campaigns. Track the journey taken by each lead and customer so you always know their preferred path, chosen messaging, service background or purchase history. Predictive analytics Take control of your customer’s lifetime value by employing the power of true artificial intelligence (AI). Forecast outcomes based on behavioral data, historical sales, and actions to accelerate the customer journey.
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