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About

Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now. Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal. We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.

About

Bring A.I. into the heart of S&OP processes to boost overall company performance while making the most of existing ERP systems and scarce human resources. PlanningForce’s Decision Intelligence layer helps you to make the most of human expertise, modeling, databases and A.I. to optimize complex and non-linear decision-making processes. By combining four cornerstones: human experience, modeling, databases and artificial intelligence, PlanningForce provides a layer of Decision Intelligence that helps managers to steer their decision-making with incredible speed and precision. The results obtained by this layer of Decision Intelligence are so powerful – and insightful – that Decision-Makers feel in control of processes that have become increasingly complex and interdependent over time. Decision-Makers can easily juggle the multiple factors at play in non-linear decision-making processes simultaneously, thanks to the simulation capabilities of the system.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes

Audience

Aerospace, defense, life sciences, manufacturing, engineering companies seeking a tool to improve their processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • It was easy to implement and we were getting data on the second day. The reports are built for operations people in mind and the Report Wizard is easy to use.

Cons

  • We wanted to deploy in their Azure instance, but our IT wasn't ready so we had to wait for IT to get a server available.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ActiveOps
United Kingdom
activeops.com

Company Information

PlanningForce
Founded: 2001
Belgium
www.planningforce.com

Alternatives

TaskEye

TaskEye

Uffizio

Alternatives

VUKU

VUKU

PROWLER.io
EIDOS

EIDOS

Parmenides
Decision Knowledge Center

Decision Knowledge Center

Decision Innovation

Categories

Categories

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Manufacturing Features

Accounting Integration
ERP
Maintenance Management
MES
MRP
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Integrations

No info available.

Integrations

No info available.
Claim ActiveOps and update features and information
Claim ActiveOps and update features and information
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