Audience
Businesses and call centers with international calling needs, including online travel services and agents, hotels and resorts, retail and consumer goods, insurance, healthcare, media and advertising firms
About AVOXI
The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 170+ countries. With plans starting at $19.99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time only.
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Pricing
Starting Price:
$19.99/month/user
Free Trial:
Free Trial available.
Integrations
Company Information
AVOXI
Founded: 2001
United States
www.avoxi.com
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Windows
Mac
Linux
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
AVOXI Frequently Asked Questions
AVOXI Product Features
Business VoIP
Call Recording
IVR / Voice Recognition
Ring Groups
SIP Trunking
Call Parking
Contact Management
Encryption
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Database
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
IVR / Voice Recognition
Chat / Messaging
Fax Management
File Sharing
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Voice Customization
Voice Mail
Phone Key Input
Survey Management
Text to Speech
Telephony
Call Center Management
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
VoIP
Auto-Dialer
Contact Management
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
AVOXI Additional Categories
AVOXI Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easily manage your business using this web based call center!" Posted 2020-08-28
Pros: It is user friendly, not so expensive and a very user friendly software. It will definitely meet all your requirements.
Cons: There are a few scams reported by individuals and users of this software. I have personally not faced any issues so far.
Overall: One of the best cloud/web based call centers which is effective, efficient and user friendly and integrates all the human resources including customers and agents of the organisation with the software.
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