Best On-Premises MSP Software

ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.

Pulseway is a real-time remote monitoring and management (RMM) software for MSPs and IT departments that allows you to take full control over your entire IT environment. Easy to use and quick to deploy, Pulseway ensures that any IT issues are detected, monitored, and addressed at the earliest time possible. The platform offers complete visibility through the Pulseway Dashboard, advanced automation, remote control, OS & 3rd party patch management, network monitoring, IT automation, custom reports, complete command traceability, email notifications, and so much more. We also offer add-ons for endpoint protection, business management (PSA) and backup & disaster recovery software and integration with leading AV providers to give you the power of a full IT stack. Over 6,000 customers worldwide use Pulseway every day to pro-actively manage their own and customers IT infrastructure. Test it free today with our 14-day no commitment trial.

OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.

Thinfinity® Workspace 7 is a comprehensive, secure platform that offers a zero-trust approach, enabling secure and contextual access to corporate virtual desktops, virtual applications, internal web apps, SaaS, and files, whether they are on Windows, Linux, or mainframes. It supports various deployment models, including cloud, on-premise, and hybrid settings, and can be deployed on any cloud provider of your choice. With its proprietary reverse gateway technology, Thinfinity® Remote Workspace 7 ensures secure reverse connections over SSL with TLS 1.3 encryption. This robust approach doesn't require client-side installations, firewall modifications, or the opening of inbound ports on your network, thereby enhancing the security infrastructure of your business. The platform ensures all browser-based connections are secured over HTTPS, offering a wide variety of authentication options, from straightforward User/Password to sophisticated Active Directory authentication.

TruGrid SecureRDP is built for Managed Service Providers seeking to deliver secure remote access and DaaS in minutes. MSPs benefit from fast, free setup, multi-tenant management, and automated updates—all from a single pane of glass. TruGrid eliminates complex VPNs and exposed firewalls by using a Zero Trust model with built-in MFA and cloud-based authentication. MSPs can offer clients secure access to Windows desktops and apps while reducing infrastructure, support costs, and compliance risks. Partner-use licenses and Azure AD integration make TruGrid a scalable, profitable solution for MSP businesses.

At SafeDNS, we are committed to creating a safer and more secure online environment for SMBs, enterprises, ISPs, MSPs, OEMs, and Education. We have a global footprint, making the internet safer for millions of users in over 60 countries. With years of experience in the field of cybersecurity and DNS filtering, we offer cutting-edge solutions to safeguard your digital life. At present, SafeDNS serves more than 4000 businesses and institutions, and tens of thousands of home users worldwide. We do: -Web content filtering. We help you block all dangerous or unwanted websites such as pornography, violence, child sexual abuse and similar categories. -Malware protection. We also have your back against malicious sites trying to breach user devices either with viruses or information theft intent. -Cloud service. Additionally, we provide you with a cloud filtering service that requires no additional hardware purchase or software installation.

IntegriBill, our 5th generation telecom billing and customer service application, was built to increase voice providers' profitability by meeting regulatory compliance requirements, improving productivity, minimizing fees and taxes, reducing churn and providing best in class management tools. All this has been accomplished by listening to our clients for more than 30 years. A few of the many features the application offers include: • Invoice Creation • Taxation • Tax Mapping assistance • Jurisdiction determination and rating of call detail records • RESTful API • Traffic Studies for Federal Universal Service Fund minimization • Proper taxation of bundled sales items • White Label billing • ACH / Credit Card integration • Tax Exemption tracking If your telecom company isn't more profitable utilizing IntegriBill, we've failed.

BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.

Thinfinity Remote Desktop allows you to securely deliver your Windows applications and desktops to any device with an HTML5 browser, no matter if they are hosted on the cloud, installed on-premises, or on hybrid architectures. Thinfinity Remote Desktop runs seamlessly on any public, private, or hybrid cloud. Build a flexible infrastructure mixing browser access to VDI, VMs, RemoteApps, and Unix machines. Allow users and clients to run your Windows applications anywhere and on any device.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. Everything in One Platform Grant users Secure, Frictionless Access™ to everything they need to do their work however they choose. Manage it all in one unified view. Cross-OS Device Management Manage Windows, macOS, Linux, iOS, iPad, and Android devices. One Identity for Everything Connect users to thousands of resources with one set of secure credentials. Comprehensive Security Enforce device policies, patches, MFA, and other security and compliance measures. Automated Workflows Connect to whatever resources you need, including Microsoft Active Directory, Google Workspace, HRIS platforms, and more.

OpManager MSP from ManageEngine is a comprehensive network monitoring and management tool tailored for service providers to monitor client network devices. It features an easy-to-use interface, streamlines management tasks, reduces workload, and helps optimize client network device performance. OpManager MSP offers network visualization capabilities for a consolidated view of multiple client networks. By automating basic troubleshooting, maintenance tasks, and analyzing network performance and trends, resources can be saved. The new NCM add-on in OpManager MSP allows managed service providers to efficiently manage network configurations, compliance, and identify firmware vulnerabilities for improved security. This tool simplifies the management of multi-client networks and various network components, eliminating the need for multiple tools.

Virtuozzo, is a global leader in alternative cloud enablement, providing unique, purpose-built software which enables infrastructure and platform solutions to over 600 service providers around the world. Performance, flexibility, and ease of use define the product line up. Our partners can quickly, cost effectively and profitably create alternative private, public, hybrid or multi-clouds, rivalling those from major cloud providers, but with greater ROI, and customization. Service providers and enterprises can choose between various products and capabilities, using software defined networking, storage and powerful compute management and monitoring. Virtuozzo’s primary products allow for the rapid construction of virtual private servers (VPS), IaaS, PaaS, Storage-as-a-Service, Kubernetes-as-a-Service, WordPress-as-a-Service and Anything-as-a-Service (XaaS).

Ahsay Backup Software is specifically designed for Managed Service Providers, System Integrators, or IT Consulting Companies. It enables them to offer secure managed, cloud-hosted, and on-premises backup services to clients and earn a stable recurring income. The whole solution is built on a client-server architecture: The server-side centralized management console (AhsayCBS) can be installed on your backup server hosted in your data center or on a cloud platform like Microsoft Azure. We offer a hosted AhsayCBS instance if you don't want to host it. On the client side, there are three backup agents: AhsayOBM, AhsayACB, and Ahsay Mobile, which you can install on your customers' endpoints and devices. AhsayOBM backs up servers, databases, virtual machines, NAS devices, and Microsoft 365 user accounts as an administrator; AhsayACB backs up files on desktops, laptops, and Microsoft 365 as individual users. 

Cloud-native and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Affordable, On-Premise PSA Software for Small to Mid-Sized IT Services Providers and MSPs. RangerMSP makes running your IT services business easy, fast and secure. Focus on delivering great customer service, winning more sales and growing your business. RangerMSP is simple and intuitive. Installation is quick and you can be up and running in minutes! Minimal training is required, it just works. You will be surprised how much it will help you track and stay on top of things in a very short time. RangerMSP has been automating IT services businesses and managed services providers since 2004, and has evolved based on actual user feedback. This is how we have been shaping the software to be exactly what you need. All your data is stored on a server that you own – whether on premise or in the cloud. You can control the security level, have direct database access for external reporting and use our advanced API. The database is open and the data is yours. Forever.

Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience. Martello Vantage DX™ gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience. Detect, alert and anticipate user experience challenges. Qualify and prioritize IT and third-party issues impacting Microsoft Teams and Microsoft Office 365. Ensure optimal Microsoft service productivity for your business lines.

ITsMine Beyond DLP™ goes beyond traditional Data Loss Prevention (DLP) to protect organizations against all data threats. No policies or endpoint agents needed zero effect on employee productivity, and protection even after data exfiltration. Data loss incidents are becoming more common and more destructive than ever before, whether deliberate or inadvertent or from internal or external factors. Beyond DLP™ is a completely new security approach, that enables organizations to easily track and secure their data wherever it is, within their internal network and beyond. Maintain your high-security standards regardless of whether your data is located in on-prem or cloud-based file systems. Empower employees’ full productivity while controlling the usage and whereabouts of your sensitive data. Hassle-free compliance to data protection regulations, from GDPR, CCPA, PCI to HIPPA, with access control options to sensitive data, data breach detection and clear reporting options.

To enforce complete access governance, MSPs purchase multiple solutions at a premium. We have combined all the required modules into one unified solution that solves the most crucial challenges faced by managed IT service providers. In addition to deploying robust access controls, MSPs can generate recurring revenue streams by providing privileged access management as a service. Grant JIT-based remote access to third parties and employees. Track and record all activities for complete control. Reduce the attack surface by eliminating external and internal threats. Automate privileged access provisioning to reduce helpdesk load and eliminate unnecessary downtime. Deploy robust privileged access workflows and realize an increase in efficiency instantly.

ManageEngine Mobile Device Manager Plus MSP empowers IT administrators to effortlessly manage various devices within their client's organization, including smartphones, tablets, laptops, and desktops. The user-friendly platform simplifies device management through ergonomic configurations, allowing for centralized deployment, monitoring, and security control from smartphones to laptops under one roof, including company-issued devices and employee-owned (BYOD). The platform can be installed on-site or accessed as a cloud service. Using over-the-air (OTA) technology, Mobile Device Manager Plus MSP simplifies enrollment and ongoing management. Schedule regular scans to identify potential security risks, like jailbroken phones or unauthorized modifications. The solution also differentiates between personal and corporate devices with its Profile Management feature. This lets IT set specific restrictions and security profiles for each device type.

Asigra Tigris protects your backups from today’s new breed of attacks, improving your odds of data recovery while being easier to manage than traditional backup software. With a unique network-based data security architecture, Asigra provides inline advanced antimalware, encryption, authentication, and obfuscation features to do what traditional backup software can’t do. Protect your backup data from determined attackers so you avoid paying ransoms. Asigra deploys to the network quickly, without requiring endpoint agents, enabling smoother updates, reduced administration, and a minimized security footprint. Whether you are recovering last night's file for a user or your entire data center, you can be confident that your restores will succeed with advanced recovery capabilities. Incremental forever lets you restore backups from any point in time. Autonomic healing repairs corrupted backups automatically.

Unified Office, Inc. is a leading Managed Services Provider of Business Class Communications Services to Small and Medium-sized Businesses. Unified Office is a provider of fully managed business VoIP services, integrating a quality and support program that starts with a prospect engagement, through a site survey, network and call quality assessment process, and extends all the way through the integration, testing, deployment and support lifecycle. Around the clock, we proactively monitor all end-to-end service assets (on-premise, private/public cloud, hardware, software, quality, availability), using specially developed diagnostic tools. Our commitment to supporting our business customers and resellers is paramount. Internet of Things (IoT) solutions have generally been marketed to and purchased by large enterprises. There are huManaged VoIP services provider Unified Office has extended its year-old Internet of Things (IoT) operational performance service.