Best Knowledge Management Software for Shift
View:
Compare the Top Knowledge Management Software that integrates with Shift as of September 2026
Sort By:
This a list of Knowledge Management software that integrates with Shift. Use the filters on the left to add additional filters for products that have integrations with Shift. View the products that work with Shift in the table below.
What is Knowledge Management Software for Shift?
Knowledge management software is an application used to store, capture, manage and distribute knowledge within organizations. It facilitates the sharing of information between employees and departments in order to ensure better efficiency in operations. This type of software can also provide easy access to organizational documents, data sources and other content. Many tools such as search capabilities, document libraries and collaboration workspaces are typically included in knowledge management software platforms. Compare and read user reviews of the best Knowledge Management software for Shift currently available using the table below. This list is updated regularly.
-
1
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.Starting Price: $25/agent/month -
2
Freshdesk
Freshworks
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.Starting Price: $29/month/user -
3
Box
Box
Box helps growing businesses manage and get more value from their content on one secure AI-powered platform. Combining file sharing, document management, workflow automation, e-signature, and AI tools in one place, Box empowers teams to reduce tool sprawl and improve visibility across all their files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions, governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA.Starting Price: $5 per month -
4
Notion
Notion Labs
Notion is a highly versatile and collaborative workspace designed to help individuals and teams manage documents, wikis, projects, and tasks efficiently. It offers a wide array of features like customizable views for workflows, project tracking, and document creation, all within a single platform. Notion allows users to create a shared knowledge base, organize notes, and collaborate seamlessly on content creation. Additionally, its built-in AI assistance features help users summarize, write, and instantly search for relevant content, significantly enhancing productivity. The platform integrates effortlessly with other popular apps such as Slack, Google Drive, and Trello, providing a seamless experience for teams looking for an all-in-one platform to manage their projects, goals, and knowledge in an organized, collaborative environment.Starting Price: $12/user/month -
5
Bitrix24
Bitrix24
Bitrix24 replaces a fragmented app stack with a single workspace combining CRM, project management, and collaboration tools. Trusted by 15 million companies, Bitrix24 brings all business operations into one central hub. The CRM manages lead tracking, automated pipelines, and an omnichannel contact center. For daily teamwork, Bitrix24 provides chats, HD video calls, shared calendars, corporate mail, and document co-editing, alongside Kanban boards and Gantt charts to track project dependencies. CoPilot AI assistant is embedded throughout the platform and serves as a secure assistant that handles routine writing, summarizes long client conversations, creates tasks from notes, and helps teams work faster. A generous free plan supports unlimited users. For growth, flat-rate pricing charges one fixed fee for the entire company, eliminating per-user costs. The mobile app gives remote access, while the self-hosted edition deploys on private servers with open source-code access.Starting Price: $ 49 per month -
6
Confluence
Atlassian
Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.Starting Price: $10.00/month -
7
Guru
Guru
Guru is the AI Source of Truth for your company. It’s an AI knowledge platform that connects everything your teams know—across chats, docs, and apps—into one trusted layer that delivers cited, permission-aware answers everywhere you work. Guru automatically connects to tools like Slack, Teams, Google Drive, Confluence, Salesforce, Zendesk, and more, so employees and AI assistants can access verified knowledge directly in their workflow. Every answer shows where it came from, inherits existing permissions, and stays accurate automatically through built-in verification and expert updates. By connecting knowledge, making it accessible everywhere, and keeping it trustworthy automatically, Guru eliminates manual searches and ensures everyone—human or AI—works from the same truth.Starting Price: $25 -
8
Quip
Salesforce
Quip helps sales teams accelerate business in real-time. Reimagine sales processes with embedded documents, live Salesforce data, and built-in collaboration. Quip is the easiest way for Salesforce customers to transform processes like Account Planning, Mutual Close Plans, and Qualification Notes. Standardize, automate, and embed real-time, collaborative documents inside Salesforce records. Quip documents unite your team’s work and communication, so you can get everything done in one place. Embed spreadsheets into documents to give data the context your team needs to make critical decisions. Streamline your workflow with team chat built into every document and spreadsheet; plus team chat rooms and 1:1 messaging.Starting Price: $10/month -
9
FuseBase
FuseBase
FuseBase - The AI-Powered Workspaces & Agent Platform for Modern Teams Workspaces that Work, Agents that Do. In FuseBase, you can automate work, unlock productivity, and deliver standout experiences to clients, partners, and employees. Create branded, secure workspaces—embed custom AI Agents to automate onboarding, support, project tracking, compliance, and more. KEY USE CASES & OUTCOMES: - Sales & Deal Rooms: Accelerate deal cycles with AI-powered workspaces, proposal generation, and instant engagement analytics. - Client & Partner Workspaces: Deliver 24/7 support, automate onboarding, and centralize resources. - Internal Collaboration: Secure workspaces and always-available departmental AI assistants. Spin up AI Agents for Sales, Support, HR, or Finance in under a minute—deploy them inside workspaces, your browser, or via workflow automations.Starting Price: $32 -
10
Gist
Gist
All the tools you need to build a successful online business. Easy to use all-in-one software for live chat, chat bots, email marketing, marketing automation, forms, knowledge base, and more to create great customer experiences. By using Gist’s all-in-one platform, you no longer need to piece together multiple costly subscriptions. Better yet, your team will no longer need to switch between multiple tools to fully understand your customers. Qualify more leads automatically and close more deals with chatbots, forms and 24/7 automated meeting scheduling. Grow traffic, convert more visitors, and retain customers by running complete email marketing campaigns at scale. Assist customers in real-time with a collaborative inbox, automation, and self-service support. Replace 8+ tools and keep all of your products, content, customers, email subscribers, and data in one place.Starting Price: $33.99 per month -
11
HappyFox
HappyFox
HappyFox is a cloud-based Customer Support management software, designed to give any size operation the edge they need to increase customer satisfaction. With a highly customizable platform, mobile-ready interface, and multilingual capabilities, HappyFox offers users the ability to integrate with favorite 3rd-party apps seamlessly. Now that is what a 'best-of-breed' software looks like.Starting Price: $9/agent/month -
12
Crisp
Crisp
Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.Starting Price: $25.00 per month -
13
Dynalist
Dynalist
The best outlining app for your best work. Where brilliant ideas are captured, fleshed out, and realized. Dynalist is featureful yet simple. Without bloating the interface, tools show up only when you need them. See for yourself in the demo; all panes can be closed for focusing on outlining and organizing. So don't let the features scare you! They are all here to help you do your best work.Starting Price: $7.99 per month -
14
Re:amaze
Reamaze
Build stronger relationships with your customers with Re:amaze. As a reliable web-based helpdesk, Re:amaze helps businesses support and engage their customers through a variety of communications channels Built for high-scalability, Re:amaze delivers a robust set of features that include chat and email as well as integrations for social media and mobile. Other key functionalities offered by Re:amaze include automated workflows, conversation permalinks, shared inboxes, public help sites, reporting, FAQ, and satisfaction surveys.Starting Price: $20.00/month/user -
15
Bloomfire
Bloomfire
Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the information they need to excel at their jobs. Our cloud-based knowledge engagement platform gives people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.Starting Price: $25/user/month -
16
Twine
Twine
Helping fast growing companies bring their workplaces together. Twine is comms tool for the modern workplace. Bringing your people, content and ideas together in one place with apps such as a Knowledge, News & Broadcast, Wellbeing, People Directory, Team boards, Connected Search and more. These play nicely with your existing systems too: sign-on using Okta and Active Directory, pull in files from Dropbox, Google and Box, and much more. It's all built on a modular basis, so you can pick and choose the features you need and start building your ideal digital workplace. Check out the promo video here: https://www.twineapp.com/feature-videoStarting Price: $6.00/month/user -
17
HelpDocs
HelpDocs
Knowledge Bases work best when you focus building out great self-serve content. HelpDocs comes packed with all the tools you need so you spend more time giving personalized support to customers who need it. We've worked on our search algorithm for years so you don't have to. Our search is typo tolerant and blazing fast to give customers accurate results in milliseconds. Showcase gives you a glimpse into what's possible with the HelpDocs platform. From online shops helping customers with shipments to software powering blockchain storage. A custom text editor, advanced caching, smart integrations, and SEO-focused templates mean your customers will find answers blazingly fast—and your customer support team will too. We're always pushing the limits by using the latest technology to create accessible, adaptable, and designed templates you don't have to touch. Or you can totally touch.Starting Price: $25 per month
- Previous
- You're on page 1
- Next
