Best IT Management Software for RingCentral RingCX
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Compare the Top IT Management Software that integrates with RingCentral RingCX as of April 2026
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This a list of IT Management software that integrates with RingCentral RingCX. Use the filters on the left to add additional filters for products that have integrations with RingCentral RingCX. View the products that work with RingCentral RingCX in the table below.
What is IT Management Software for RingCentral RingCX?
IT management software is software used to help organizations and IT teams improve operational efficiency. It can be used for tasks such as tracking assets, monitoring networks and equipment, managing workflows, and resolving technical issues. It helps streamline processes to ensure businesses are running smoothly. IT management software can also provide accurate reporting and analytics that enable better decision-making. Compare and read user reviews of the best IT Management software for RingCentral RingCX currently available using the table below. This list is updated regularly.
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1
New Relic
New Relic
Optimize IT Management with New Relic. Empower strategic oversight and drive operational excellence. Elevate your IT management approach with New Relic’s advanced observability platform, designed to deliver unparalleled visibility and control. Our solution offers a holistic view of your IT environment for software engineer practitioners, integrating data from across your systems to streamline operations, enhance decision-making, and drive business outcomes. Monitor performance in real-time, identify and resolve issues proactively, and ensure optimal resource allocation with actionable insights. Foster collaboration between IT and business units, align technology investments with strategic goals, and navigate the complexities of modern IT landscapes with confidence. New Relic transforms IT management into a strategic asset, fueling growth and innovation while maintaining operational efficiency.Starting Price: Free -
2
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.Starting Price: $25/agent/month -
3
Freshdesk
Freshworks
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.Starting Price: $29/month/user -
4
Dropbox
Dropbox
Dropbox Business is more than just secure file storage—it’s a smart workspace where teams, tools, and content come together. Create, store, and share cloud content from Google Docs, Sheets, and Slides, Microsoft Office files, and Dropbox Paper alongside traditional files in Dropbox. Dropbox Spaces brings your files and cloud content together, so that your PowerPoints can live next to your Google Docs, Trello boards, and whatever tools your team wants to use. Easily access your team’s work from your computer, mobile device, or any web browser. Keep your team’s files and the conversations about them in the same place by connecting tools like Slack and Zoom. Intelligently suggested files and folders keep your team one step ahead by giving everyone the content they need, when they need it. A secure, distributed infrastructure—plus admin tools for control and visibility—keep your company’s data safe on Dropbox.Starting Price: $12.50 per month per user -
5
Asana
Asana
Asana is a collaborative work management platform that brings teams, projects, and goals together in one centralized workspace. It helps organizations plan, track, and deliver work more efficiently by connecting daily tasks to strategic objectives. With built-in AI capabilities, Asana reduces manual effort by automating updates, surfacing insights, and keeping work on track. The platform supports teams of any size, from small businesses to large enterprises, across a wide range of use cases. Asana integrates with over 300 popular business tools, making it easy to fit into existing workflows. Strong security, compliance options, and Asana Gov make it suitable for regulated industries and government agencies. Trusted by a majority of Fortune 100 companies, Asana is designed to scale as organizations grow.Starting Price: Free -
6
Box
Box
Box helps growing businesses manage and get more value from their content on one secure AI-powered platform. Combining file sharing, document management, workflow automation, e-signature, and AI tools in one place, Box empowers teams to reduce tool sprawl and improve visibility across all their files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions, governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA.Starting Price: $5 per month -
7
Jira
Atlassian
Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.Starting Price: Free -
8
Microsoft Outlook
Microsoft
Microsoft Outlook is the all-in-one email, calendar, and contact management platform designed to keep you organized and connected across your digital life. With Outlook, you can manage multiple accounts—including Gmail, Yahoo, and iCloud—within one unified inbox. Intelligent scheduling tools and shared calendars help you stay on top of meetings, events, and personal reminders. The built-in Microsoft Copilot assists with writing emails, summarizing long threads, and managing tasks to boost productivity. Outlook also offers enterprise-grade security, filtering out spam, phishing, and malware to keep your data safe. Whether on desktop, mobile, or web, Outlook helps you manage communication and time with clarity and confidence. -
9
Zapier
Zapier
Zapier is an AI-powered automation platform designed to help teams safely scale workflows, agents, and AI-driven processes. It connects over 8,000 apps into a single ecosystem, allowing businesses to automate work across tools without writing code. Zapier enables teams to build AI workflows, custom AI agents, and chatbots that handle real tasks automatically. The platform brings AI, data, and automation together in one place for faster execution. Zapier supports enterprise-grade security, compliance, and observability for mission-critical workflows. With pre-built templates and AI-assisted setup, teams can start automating in minutes. Trusted by leading global companies, Zapier turns AI from hype into measurable business results.Starting Price: $19.99 per month -
10
GitHub
GitHub
GitHub is the world’s most secure, most scalable, and most loved developer platform. Join millions of developers and businesses building the software that powers the world. Build with the world’s most innovative communities, backed by our best tools, support, and services. If you manage multiple contributors , there’s a free option: GitHub Team for Open Source. We also run GitHub Sponsors, where we help fund your work. The Pack is back. We’ve partnered up to give students and teachers free access to the best developer tools—for the school year and beyond. Work for a government-recognized nonprofit, association, or 501(c)(3)? Get a discounted Organization account on us.Starting Price: $7 per month -
11
Google Workspace
Google
G Suite just got better — introducing Google Workspace (formerly G Suite). Everything you need to get anything done, now in one place. An integrated workspace that’s simple to use, Google Workspace lets you spend less time managing your work and more time actually doing it. Address what’s important and let Google handle the rest with best-in-class AI and search technology that helps you work smarter. Work from anywhere, on any device – even offline – with tools to help you integrate, customize, and extend Google Workspace to meet your team’s unique needs. Similar to G Suite, all Google Workspace plans provide a custom email for your business and includes collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more. We have a variety of plans that are designed to meet your unique business needs. Discover which plan best fits your business needs on our plans and pricing page.Starting Price: $6 per user per month -
12
HappyFox
HappyFox
HappyFox is a cloud-based Customer Support management software, designed to give any size operation the edge they need to increase customer satisfaction. With a highly customizable platform, mobile-ready interface, and multilingual capabilities, HappyFox offers users the ability to integrate with favorite 3rd-party apps seamlessly. Now that is what a 'best-of-breed' software looks like.Starting Price: $9/agent/month -
13
CloudEagle.ai
CloudEagle.ai
CloudEagle.ai is a leader in SaaS management and governance with AI-powered capabilities that enables enterprises to optimize, govern, and renew all SaaS and AI appsfrom one place. With 500+ direct integrations, CloudEagle.ai provides complete visibility into applications, licenses, spend, and vendors while leveraging no-code Slack workflows to automate employee onboarding, offboarding, and access reviews. The platform delivers comprehensive SaaS security and governance through AI-driven usage insights, license rationalization, automated access governance, and intelligent application management that eliminates redundant and shadow IT applications, all managed from a centralized dashboard that serves as the single source of truth for SaaS operations and security posture.Starting Price: $2000/month -
14
ServiceNow
ServiceNow
Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the IT, Employee, and Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.Starting Price: $100 per month -
15
Salesforce Agentforce Service
Salesforce
Agentforce Service, formerly Service Cloud, is Salesforce’s AI-powered customer service platform designed to unify humans and AI agents across every touchpoint. It connects contact center, self-service, and field service operations on one trusted CRM platform. AI-driven agents provide real-time insights, next-best actions, and personalized responses to improve service quality. The Service Console offers a unified workspace for case management, collaboration, and automation. Built-in knowledge management ensures accurate, AI-grounded answers for both reps and customers. Incident management tools help teams detect and resolve disruptions proactively. Agentforce Service enables organizations to reduce costs while delivering faster, more personalized customer experiences.Starting Price: $75.00/month/user -
16
Empirix
Empirix
Empirix is a global solution provider of service assurance automation that protects brand quality by offering cloud-native, open, and flexible, by design best-in-class test automation and network visibility software. Service providers, enterprises and equipment manufacturers all over the world recognize Empirix as the best – the most thorough and reliable – vendor of IP communications service quality in the market, and they readily accepted Empirix results as a credible standard for resolving inter-vendor problems.Starting Price: $30/Month Transactions -
17
Indent
Indent
Good security is necessary, but it doesn't need to be slow or painful, faster access unlocks more revenue. Give on-demand access that’s faster and easier, without frustrating your team. Users request access to apps, managers approve or deny them from Slack, and it's all auditable. End the process of manually cat herding approvals. Every time access is granted, it's a potential security risk. Indent helps teams scale security and least privilege by shifting users to temporary access without slowing down. Automate spreadsheet-based workflows needed for SOC 2, SOX, ISO, and HITRUST with controls and policies baked directly into access request workflows. Only provide access when it's needed instead of issuing permanent access, reducing your license footprint. Indent delivers cost savings without adding friction for end users. When you’re leading a fast-growing company toward success, your team needs to take big risks to deliver big returns.Starting Price: $8 per month -
18
Keragon
Keragon
Keragon is a HIPAA-compliant healthcare integration and automation platform intended to simplify and automate healthcare workflows. The company allows healthcare organizations to connect their disparate systems and automate common tasks, such as appointment scheduling, patient intake and billing, enabling healthcare product teams to improve efficiency, reduce costs and improve patient care. Using Keragon, you can build HIPAA-compliant workflow automation without code and with just a few clicks. Feel Free to Visit our website or send us an email for more details. -
19
Zoho Directory
Zoho
Zoho Directory is a cloud-based identity and access management platform designed to streamline authentication, authorization, and user management for organizations. It offers Single Sign-On (SSO) capabilities, allowing employees to access multiple applications with a single set of credentials, thereby enhancing security and user convenience. The platform supports Multi-Factor Authentication (MFA), adding an extra layer of protection against unauthorized access. Device authentication ensures secure access to both applications and devices, enabling employees to use the same credentials across platforms. Zoho Directory also provides robust provisioning features, allowing IT administrators to create and manage user profiles across various applications directly from the platform, reducing the time spent on repetitive tasks. Integration with existing directories, such as Microsoft Active Directory and Azure AD, is facilitated through directory stores.Starting Price: $1.70/user/month -
20
Archive Intel
Archive Intel
Archive Intel is an AI-powered client communication archiving software platform designed for simplicity and precision. Seamlessly capture emails, iMessages, text messages, social media posts, websites, off-channel communications, and more. Meet regulatory obligations with ease through the power of artificial intelligence. Archive Intel was built by a team of industry professionals who understand the challenges advisors face with meeting regulatory requirements. With an intuitive workflow and modern interface, our solution enhances the user experience, saving firms both time and money. Archive Intel was purpose-built from the ground up to ensure full compliance with SEC Rule 204-2 and 17A-4. Our comprehensive platform captures and archives communications, including iMessage, WhatsApp, text messages, emails, social media posts, websites, and off-channel activities. With free exports and quick reports, our user-friendly system gives you everything you need to meet compliance.Starting Price: $99 per month -
21
Oracle Cloud Infrastructure
Oracle
Oracle Cloud Infrastructure supports traditional workloads and delivers modern cloud development tools. It is architected to detect and defend against modern threats, so you can innovate more. Combine low cost with high performance to lower your TCO. Oracle Cloud is a Generation 2 enterprise cloud that delivers powerful compute and networking performance and includes a comprehensive portfolio of infrastructure and platform cloud services. Built from the ground up to meet the needs of mission-critical applications, Oracle Cloud supports all legacy workloads while delivering modern cloud development tools, enabling enterprises to bring their past forward as they build their future. Our Generation 2 Cloud is the only one built to run Oracle Autonomous Database, the industry's first and only self-driving database. Oracle Cloud offers a comprehensive cloud computing portfolio, from application development and business analytics to data management, integration, security, AI & blockchain. -
22
FortiADC
Fortinet
FortiGSLB quickly and securely delivers. Applications anywhere. Horizontal scalability is a key factor when it comes to designing and deploying internet-based services and solutions for enterprise and carrier networks. These organizations must be able to quickly and easily add new network resources and deploy cloud-based applications to ensure business continuity as well as smooth disaster recovery in the event of data center or server failure. Yet, if internet connectivity or security is unreliable, these efforts are often stalled. Without this flexibility, business demands often force enterprises to upgrade to bigger and more powerful hardware devices to manage these capacity challenges. These upgrades can be costly and add significantly to the total cost of ownership (TCO) without addressing the issues of failover and service availability. -
23
Aquera
Aquera
The Aquera Identity Integration Platform as a Service is a cloud-based service that provides SCIM gateway services for account provisioning and aggregation, orchestration services for user and password synchronization, workflow services for the governance of disconnected applications, password rotation gateway services for privileged account management, and an extensive supporting catalog of out-of-box connectors for cloud or on-premises applications. Out-of-the-box and built on-demand connectors are plug-n-play from identity management platforms, privileged account management platforms, or HR applications to any cloud or on-premises application, database, directory, device, or B2B portal. The identity integrations require zero coding and rapidly deploy in minutes. The platform features multi-purpose gateway services and out-of-the-box connectors for user provisioning/deprovisioning, HR application user onboarding/mastering, delta account aggregation, file operations, etc. -
24
Entitle
BeyondTrust
Entitle fuses a security-first approach to provisioning and governance, with a commitment to business enablement for all teams, from R&D and sales to H&R and finance. Speed up provisioning to unlock security policies that automatically update with changing infrastructure and employee needs. Grant permissions to specific resources, like Google Drive folders, database tables, Git repositories, and more. Keep privileged resources and roles safe by granting access only when needed, and removing them when not. Give peers, managers, and resource owners the power to approve access requests, for authorizations you can trust. With automated access requests and zero-touch provisioning, DevOps, IT, and all teams can save serious time and resources. Users can request access to what they need via Slack, Teams, Jira, or email for a seamless approval process. Grant bulk permissions for fast onboarding and offboarding to keep up with organizational changes.
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