Best Customer Service Software in Canada - Page 67
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Compare the Top Customer Service Software in Canada as of June 2026 - Page 67
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1
StitchView
StitchView
With StitchView, you’ll instantly see context – relevant customer information across all your apps in one workspace view. Access to more applications and data shouldn’t slow you down. Eliminate the redundancy in the searching, input, and sharing of data across multiple applications. Load and sync information across your entire view. Assemble and save optimized workspace views with groups of apps in a layout suited for a one-screen-glance workflow. Easily search and launch specific apps, views, and data all from one place. Save significant time by reducing redundant search across multiple applications. Managers can create and distribute custom workflows and app views to their team to foster better process and deliver consistent results. Trigger a series of predefined workflow actions to automate the visibility of contextually-relevant customer data and take real-time action. Drag and drop data from one app to another to selectively share context. -
2
360eMed
360eMed
Don’t lose appointments simply because your staff was busy or your office was closed. Empower your patients to schedule appointments 24/7/365, from any device, with easy online scheduling. Don’t let missed appointments continue to hurt your bottom line. Help your patients keep their upcoming appointments with digital reminders by phone, text message, or email. Show off your glowing reviews, improve your search ranking, and attract new patients with web reviews. Our solutions integrate with your existing EHR or PMS, so there’s no need to switch. Real-time updates ensure your front desk is always in sync with providers. Each service can be customized to your hospital or practice’s needs, so your brand shines through with every patient touch. -
3
Wombot
Wombot
You know consumers are relying on reviews and the internet more than ever before to inform their purchasing decisions. Ratings can be the difference between you or your competition growing or closing the doors. You can take complete control of your entire online reputation without doing much of anything different tomorrow than you are doing today. You know you need reviews but getting your customers to review used to be like pulling teeth, painful. What used to be a Burden is now an opportunity. It is now easy and painless for you to ask for and your customers to leave real reviews. The active reputation marketing system will automatically route each new review based on real-time reputation information to the review website where it will be most effective online and internalize the negative reviews as customer feedback that only you can see. Quickly respond to your customer's concerns instantly. -
4
UltraViewer
Duc Fabulous
UltraViewer is software that helps you to remote control/remote access a computer. You can use UltraViewer for many different purposes: to support your customers, your partners, your friends, or access your computer to work remotely... For example, your parent needs your help to repair software on their PC, you can remote control to help them. If your friends need your help to teach them how to use software, you can help them remotely without walking a thousand miles. Or you have a trip and want to login into your computer running at your home to work. Some key features of UltraViewer: - Support instant remote computer access and control. - Connect with fast and stable speed. - Unlimited number of computers controlled at the same time. - Share files easily, securely, with control. Large file size depending on the version. - Turn on the remote computer. Allows you to work anywhere as long as you have an internet connection. - Record control session to monitor again. -
5
Idiomatic
Idiomatic
Idiomatic unlocks the "why" behind your customer feedback with world-class AI that's customized to your business. Stop relying on general text analytics & manual analysis, and partner with Idiomatic to start executing the right decisions faster. See everything organized in one place, at one time. Turn feedback into data-driven actions in real-time. Understand which issues drive key metrics (NPS, CSAT, surveys, and more). Gain from our hyper-custom approach to your unique business data. Idiomatic takes the guesswork out of strategic decisions by transforming all of your customer feedback into a complete, data-driven voice of the customer picture. Take a proactive approach with Idiomatic's real-time notifications about specific changes in customer experience. Our hyper-custom approach allows you to partner your business logic with our AI and get the results you need. Connect insights from all customer feedback channels. -
6
Trustist
Trustist
Make more sales because we get you stars in your organic Google search results. Your online rating will improve by using Trustist, we guarantee it! Collecting Reviews from multiple sources? See your online reputation in a snapshot. Share your amazing customer reviews automatically to your favorite social media platforms. We employ 2 tiers of aggregation, collecting reviews from any existing review platforms you use. First, at the location level (York, London, Etc.) Second, at the brand level (entire business) means you can view your reputation as a whole, down to each individual location you have. Using structure data and scheme markup we present your reviews from every review site to Google so that your organic Google Search listings and Google Maps listing display some amazing stars! (Google allows this for every page but your home page). Goadsby’s average rank on Google increased in 3 places! They saw a 60% increase in traffic in 6 months and a 5% increase in sales! -
7
Engagely.ai
Engagely.ai
73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology. -
8
Widewail
Widewail
In the Trust Economy, your customers sell to each other. Social proof via customer reviews is powering the modern shopping experience. With Widewail's trust marketing platform you can capture, distribute and shape the narrative around your business through the words of your customers with great reviews and video testimonial content. Drive more new customers to your website with a high volume of 5-star Google reviews. With Widewail Invite, it’s easy. We integrate with your system of record and automatically send review requests to your customers. Customize your review invitation experience, and then let Widewail work its magic in the background. Collect video testimonials that convert more prospects into buyers, made easy with automation. Share video social proof at the right moment to persuade and build trust. Gain an edge in search rankings with SEO-optimized review responses. Trust our team of expert responders to monitor and respond to all of your reviews. -
9
ClassFit
ClassFit
ClassFit is scheduling software with a difference. Easily manage your classes, take payments and reduce drop-outs with our powerful booking software. Our scheduling software was built specifically for the fitness and wellness industry and is packed with features to make your life easier. Integrate our booking calendar onto any page of your website within minutes for a look that’s professional with functionality that your clients will love. With no contracts to lock you in and customer service that runs 7 days a week, ClassFit is scheduling software with a difference. ClassFit has been specifically designed with class instructors in mind – whether you teach yoga, Pilates, Zumba. Take bookings easily and check who is attending your classes instantly. Enjoy our industry leading low fees with no contracts.Starting Price: $15 per month -
10
Candu
Candu
Build user experiences with your own UI components, no coding required. Jumpstart your UI design with a template. Make it your own. Our editor syncs with your style guide. Preview what you’ve built with Candu for Chrome. Serve up different variants to different users. See what works and what doesn’t with our analytics engine. Other solutions build components on top of your product. Candu embeds components in your product so they integrate seamlessly. Empower any team to design delightful user experiences. Pick a template, or build from scratch. We’ve got you covered! Drag and drop your way to any user experience, and power up customer onboarding, feature adoption, and more. Candu’s WYSIWIG editor provides the canvas to build your UX design in minutes. Drag and drop your own UI components to create beautiful in-product experiences without a single line of code. Choose from our template gallery to jumpstart your design. -
11
Provana ICAP
Provana
Effective monitoring is essential to a call center. But manual monitoring is labor-intensive and inefficient. And most call analytics programs demand a steep financial investment and in-house technical support. ICAP® (Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAP's innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. And when used with our call monitoring KPO, ICAP® eliminates the need to staff an internal team. Automatically provides performance metrics to managers, supervisors, and agents. -
12
Channel.me
Channel.me
Software that connects people, because we believe together is better. Live chat for customer service, no more stress dealing with multiple chats at the same time. Chat software specifically designed for high-volume customer services. We also offer co-browsing for customer service. Not being able to see what a website visitor sees on their screen? Help website visitors remotely with web-based screen sharing. We integrated co-browsing into our live chat. This makes it easier to understand and help the customer. Once you are logged into live chat, visitors will be invited to chat with you automatically. Send pre-defined responses to save time and maintain consistency. Use the pause function to temporarily stop new chats from coming in per agent. Your website visitors can share their browser screen with a contact center agent. This allows the agent to see what the customer is talking about in less than 2 seconds. -
13
Luminai
Luminai
Luminai automates your internal workflows. We take any multi-click process and make it one click. If you are jumping between multiple different applications to do your work, Luminai can help automate those processes. Luminai will help you get onboarded faster to do your job. Engineering teams are stretched thin, and nobody wants to be working on internal tools anyway. Luminai needs close to zero engineering lift to stitch your tools and automate your workflows. Tier 1 support agents have access to so much data and information that they don’t need to see, Luminai only shows what’s required to respond to a customer. -
14
LEAi
LearnExperts
LEAi is a learning content creation tool that allows businesses to use the material they already have to create well-structured knowledge-sharing and training programs. With AI and human intelligence, the content that LEAi produces is used to create instructor-led training, eLearning, knowledge base articles, virtual class content, presentations, webinars, videos, and more. LEAi imports existing content, like documents, presentations, webpages, wikis, community content, and videos, and using its proprietary AI-based model, transform learning content to train others. LEAi takes content that is not-purpose-built for learning and applies training best practices and templates to create effective learning content. LearnAdvisor is a proprietary feature that continuously monitors the content being created, identifies what does not follow learning best practices, and provides suggestions on how to improve it. -
15
binds.co
binds.co
Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.Starting Price: $50.99 per month -
16
Reptrics
Reptrics
Enable your teams to fight customer churn, and identify growth opportunities, with the data they need to take action. Take the right actions, at the right time, wherever your customers are. With products for every stage of the customer journey including digital, customer care, in-location, and account management, you have the tools you need to accelerate the business impact of your CX program across the entire organization. Meet your customers where they are and capture real-time feedback in the moments that matter. With multiple channels and data sources all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. Reptrics integrated survey tool allows you to solicit feedback to measure customer sentiment and satisfaction with your product or business through today’s most popular surveys. Reptrics automatically sends recommended actions to the right teams in the tools they use, so they can take the steps that will improve customer satisfaction. -
17
EverHelp
EverHelp
EverHelp is a leading Customer Service Outsourcing company. We help our clients with routine and delivers top-notched customer support service, while them focus on building a world class product. Our multichannel approach covers 24/7 all main channels such as live chat, calls, email, tickets, back office processing, transcription, data entry, and more. We also provide high quality mobile app customer support and all related details including billing support, compliance and subscription policy review. We develop personalized customer service strategies and provide more insights through a comprehensive analysis and processes tracking. -
18
Voyantis
Voyantis
Our AI platform predicts each user’s future LTV shortly after the acquisition, making it easier for growth and marketing teams to make decisions and seamlessly act to optimize LTV/CAC. Voyantis’ codeless platform automatically ingests your zero-and first-party data to fuel your growth. Our machine learning engine predicts LTV, intent, retention, and churn on a user and cohort level from the very first engagement point. These predictions can be seamlessly used for measurement, audience segmentation, and real-time campaign optimization. Voyantis uses AI to activate your data and fuel sustainable growth, so you can shift from retrospecting to futurespecting. Leveraging predictions to support better insights and actions allows companies that rely on frequent repeat purchases to break free from the struggles and limitations that stem from lacking data and short-term optimization processes. Instead, smarter and more informed actions can be made, based on futurespected data. -
19
involve.ai
involve.ai
involve.ai is a no-code platform to unify all your fragmented customer data in an early warning dashboard. Scale efficiently without adding dozens of new CSMs or data analysts. Get complete visibility of your customers by unifying all your fragmented data so you can scale your customer experience. Personalized recommendations for action across the entire customer journey to know exactly which customers to prioritize every day and become proactive. Sentiment analyses deliver accurate customer health, helping you identify churn risk and upsell/ cross-sell opportunities way before they happen. Historical data analysis creates recommended Segmentation and Benchmarking to identify leading indicators. -
20
Expertflow Contact Center
Expertflow
Allow your sales and support teams to work from any location, serving customers on voice or chat. No need for infrastructures such as servers or phones. Use our contact center software on a monthly pay-per-use base. While we use cloud services from major cloud providers in Europe, the Middle East, and South Africa, and have additional local POP and numbers with partners in Morocco, Egypt, Pakistan, India, Kenya, Nigeria, and South Africa. Contrary to other cloud providers, this means that your clients won’t experience a round-trip delay to servers in the UK or the US. Should international fibers to Europe or the US be impacted, the local POP will continue to operate without any impact on your customer service. With the cloud version, there is no need to install servers or purchase phone sets – all you need is a web browser. -
21
SocialBoost Live Chat
SocialBoost
SocialBoost Live Chat makes customer service better and more efficient Start a conversation with your visitors and turn them into happy customers. Visitors no longer want to fill out forms and expect an immediate answer, with SocialBoost Live Chat you are always easily and personally accessible. We help you to start a conversation with your visitors, at the right time, in the right way and place. Shared inbox, share ideas with your teammate, discuss things in depth via chat or quick call, switch to shared screens, track your tasks — centralize communication and work more efficiently.engage support at scale. Use a chatbot to promote special offers and new products. You can be 100% sure that real-time Live chat will enhance your business. -
22
StepFunction
StepFunction
Our ML engine listens to and learns from all your customer interactions. StepFunction empowers you with actionable analytics and growth predictions. Our end-to-end solution adjusts to your current state of readiness. Growth AI starts with ingesting operational data from different systems of record, CRM, billing, care/support, product usage, and customer feedback. Mastering data preparation leads to a step function improvement in business predictions. StepFunction coexists with your systems of record and does not interfere with your existing customer success workflows. Deep dive into your revenue to account for new, upgrades, stable, downgrades, and churn. Historical trends and future predictions by cohort are just a click away. Get insights in the form of risk scores to proactively target customers with the highest scores and recommended actions for treatment. Instantly discover how your customer risk is changing and most importantly have us show you why it's changing. -
23
Hofy
Hofy
Equip a new hire anywhere in the world in 1 click. Automate your equipment workflows. Let Hofy handle the logistics. Streamline HR operations by automating equipment delivery and recovery globally. Manage the entire lifecycle of your remote equipment, from delivery to recovery, in one place. Optimize your organization’s security and productivity with IT services that scale with you. We’re passionate about building a world where there are no geographical boundaries to brilliant work. And we believe brilliant work starts with having the right kit. We make it effortless to supply and manage home working equipment anywhere in the world, so your teams can thrive, wherever you hire. Hofy is the fastest, easiest, and most compliant way to equip your global teams for remote working. Send and retrieve equipment worldwide in seconds, so your teams can get on with what they do best. Create a scalable process for providing equipment to new hires. -
24
Speech2Structure
Averbis
When treating a patient, doctors spend on average two-thirds of their time documenting the treatment and far less time on examinations or patient interviews. To allow doctors to spend more time with their patients, Averbis is working on Speech2Structure – a software solution where the documentation is recorded live by voice and structured on-the-fly. Speech2Structure can correctly recognize and resolve many linguistic variations such as negations, suspected diagnoses, diagnoses that have taken place, etc. when recognizing diagnoses. Pathological laboratory values or microbiology results are also converted into corresponding diagnoses. The recorded medications can also provide clues to diagnoses. -
25
Mavenoid
Mavenoid
Mavenoid is a scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers, from setup to daily use, to troubleshooting. Mavenoid is built for hardware support. Curious to see how it works for your type of product? Hop into our test drive area and see for yourself. From printers and speakers to dishwashers and robots, Mavenoid powers product support for the world’s most iconic brands. Seamless product support that gets to work in days, not months. Turn your knowledge & expertise into a working product assistant in minutes. Automate your repetitive inquiries such as troubleshooting, installation, warranty handling, and more. Effortless escalations with a suite of live support tools. Your agents can be more interactive with live video support. Chatbots are built to handle simple requests and promote leisurely conversations, not chit-chat. We help you solve real problems. -
26
The Chat Shop
The Chat Shop
Experience a new competitive advantage with real-time customer engagement using human live chat and AI chatbots. We focus on the visitors who have the potential to convert, but won't, without some assistance. Using clever behavior analysis and tracking, we identify the optimum time and message to engage in a thoughtful discussion. Our UK/US-based live chat team becomes your real-time product and service experts. Supported by AI chatbots, we remove friction in your funnel through conversation. Bringing a new competitive advantage and delivering previously untapped returns, 24/7. Increase the volume and quality of leads from your website. Engage, qualify, and convert with native-English live chat. Experience more revenue and offer an incredible native-English customer experience with our unique approach to live chat. Create the perfect blend of warm, engaging human chat and intelligent, attentive AI assistance to transform the CX on your website. -
27
CommVersion
CommVersion
Data-led, a human-powered live chat that delivers high-intent qualified leads to your sales team. Combine the power of SmartChat with human connection to supercharge your website. SmartChat segments your audience, analyzing user behavior to identify high-value or soon-to-churn prospects. Our solution engages in real-time conversations, strategically curated to move your customer through the funnel towards set conversion goals. Qualified leads are delivered straight to your team or integrated with your solution, increasing the conversion rate by an average of 32%. Our SmartChat solution has transformed live chat into a lead generation super tool for over 300 brands around the globe. Human-led conversations powered by smart targeting, serve to amplify your digital conversion strategy. A bespoke knowledge base replicates your brand tone of voice, meaning your customer experience is exactly as you expect it to be. -
28
ReviewFoxy
ReviewFoxy
ReviewFoxy is a customer review management site that helps businesses send review invitations, share reviews, manage ratings, track feedback etc. -
29
Reziew
Reziew
Ratings and Reviews software that's scalable, dependable, and tailored to your needs. Let customers interact the way they want to. Selfies and photos of real people with your products. Collecting your customer's stories doesn't need to be all essays. Our advanced product review syndication features allow large volumes of reviews to be collected across different sites and markets. Large volumes of shared content bring together your worldwide market. Let customers interact the way they want to. Videos of real people with your products. Collecting your customer's stories doesn't need to be all essays. Identify trends in reviews to locate issues quickly. Geo-locate and categorize the issue quickly. Interacting with your customers shows them that you value their opinions and are willing to act upon them. This generates trust in you and your brand. Search engine optimization is a primary key to online visibility. -
30
Subscriber Voice
Subscriber Voice
Happy customers are the best marketers. Generate and manage online reviews across the sites that matter most to your business. Take your reviews from across the web into a centralized platform where you can easily view, filter, and respond to customers on hundreds of sites. Create a steady stream of reviews across the web, mobile, and email with automated and individually targeted review invite. Stay connected on the most popular review sites like Facebook and Google, to industry-specific sites that are important to your business. Turn passionate customers into an army of advocates generating social proof that builds trust, increases acquisition, and drives growth. Turn your customer experience into a powerful marketing machine. We’re on a mission to help businesses build stronger relationships with software that improves the customer experience through actionable intelligence. We help people manage online reviews from a single centralized platform.