Best Customer Service Apps for Android - Page 20
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Compare the Top Customer Service Apps for Android as of November 2026 - Page 20
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1
TWT Chat
TWT
TWT Chat | AI Customer Service | 24/7 Global Support. TWT Chat is an AI-powered customer service solution that provides real-time, multi-channel support worldwide. With smart automation, businesses can enhance customer experience and drive growth anytime, anywhere. Key Benefits: Free to use. Boosts conversions through behavior-based marketing triggers. Enhances satisfaction with 24/7 multilingual AI support. Improves operational efficiency with centralized data and automation. Offers real-time analytics for smarter business decisions.Starting Price: $5/month -
2
Teckinfo ActivDesk
Teckinfo Solutions pvt. ltd.
Teckinfo’s ActivDesk Help Desk Software enables businesses to deliver fast and consistent customer support through a unified, AI-enabled platform. It centralizes customer interactions from voice, email, chat, WhatsApp, SMS, and social media into a single interface, ensuring every query is tracked and resolved efficiently. Intelligent ticket management, automated routing, and a unified agent view provide complete visibility into customer history for personalized support. ActivDesk uses AI-powered chatbots and voice bots to automate routine queries and offer 24×7 assistance. Sentiment analysis and NLP help agents understand customer intent while reducing workload. SLA and escalation management ensure timely resolutions through automated alerts. A built-in knowledge base, seamless integrations, advanced analytics, and scalable cloud deployment make ActivDesk a secure, cost-effective, and future-ready help desk solution. -
3
Bookicorn
Bookicorn
Bookicorn is the all-in-one booking software for course providers. From yoga studios to dance schools to music academies — Bookicorn combines online bookings, Stripe payment processing, customer management, class scheduling, trainer management and a credit system in one intuitive platform. With a 5-language interface (DE, EN, ES, FR, IT), mobile app and a free starter plan, Bookicorn is the ideal solution for studios of any size.Starting Price: €0/month (free plan) -
4
ReplyOnTheFly
ReplyOnTheFly
ReplyOnTheFly is an AI-powered Google review response tool for small business owners. It monitors your Google Business Profile 24/7 and, when a new review arrives, emails you a personalized AI-written response in your brand voice — ready to approve and post in one tap. Unlike dashboard-based reputation tools, ReplyOnTheFly works entirely from email. No logins, no apps, no extra accounts for staff. Key features: • Email-first workflow — approve from any inbox • AI replies trained on your brand voice and tone • 24/7 real-time Google review monitoring • One-tap approve, or quick edit before posting • Auto-post mode for hands-free replies (Pro) • Multi-location support (Pro) • Free forever plan with unlimited AI drafts and 5 direct posts/month • Pro plan starts at $9.99/month Used by restaurants, salons, dentists, contractors, retail, and hospitality businesses managing their Google Business Profile.Starting Price: $9.99/month -
5
BookPin
BookPin
BookPin is an online appointment scheduling and business management platform designed for appointment-based businesses such as salons, barbershops, beauty clinics, cleaning services, consultants, wellness professionals, and home service providers. The platform allows businesses to create their own customizable booking page where customers can view services, select available time slots, book appointments online, and receive automated confirmations and reminders. Core functionality includes: Online appointment scheduling Real-time calendar and availability management Custom service and pricing setup Staff and team member management Customer management and booking history Automated booking confirmations and reminders Mobile-friendly booking experience Custom business profile and booking page Appointment status tracking and scheduling controls Dashboard for managing daily operations Business-specific scheduling settings and working hoursStarting Price: $9.99/month -
6
ZenBookr
ZenBookr
ZenBookr is business management software for wellness professionals, combining scheduling, client management, and payments in one platform. Clients can book appointments online anytime via a customized profile page, with instant notifications for new bookings. The calendar supports drag-and-drop rescheduling and customizable daily or weekly views. Integrated with Stripe, ZenBookr enables secure payments, point-of-sale transactions, inventory management, and split payments. The client database tracks appointment history, preferences, notes, and loyalty badges. Professionals can create service catalogs and sell products directly through the platform. Real-time analytics provide insights into revenue, appointments, and team performance. Features include a review system, automated reminders via email and push notifications, and social media booking integrations for Instagram and Facebook. Optimized for mobile, ZenBookr works seamlessly on iOS, Android, and web browsers.Starting Price: $5.99/month -
7
Wellengo
Wellengo
Wellengo is an all-in-one appointment scheduling and business management software designed for beauty, wellness, therapy, coaching, fitness and alternative medicine professionals. The platform helps practitioners, wellness centers, beauty salons and therapists manage appointments, clients, teams and operations from a single interface. Key features include online booking, calendar management, automated reminders, customer management, team scheduling, online payments, marketing automation, analytics and reporting. Wellengo also offers a marketplace connecting wellness and beauty professionals with clients seeking massage therapy, coaching, yoga, naturopathy, hypnotherapy, beauty care and fitness services. Used by 1,000+ professionals, Wellengo helps increase visibility, reduce no-shows and grow revenue.Starting Price: 29.99€ HT/mois -
8
Merba
Merba Corp.
Merba is smart client management for independent service businesses. It connects booking, client and service history, quotes, invoices, payments, follow-up, decisions, outcomes, and local-market context in one owner-controlled system. Guardian Intelligence uses that evidence to explain what changed, why it matters, the expected value and effort, and a next move the owner can review. Merba uses transparent CAD subscriptions and charges no ordinary booking commission. Businesses can place e-transfer instructions on invoices or use their own connected Stripe account for supported card payments.Starting Price: Free; paid from $15/mo CAD -
9
Bookaster
Bookaster
Bookaster is appointment-scheduling and CRM software for local service businesses - hair and beauty salons, barbershops, dental and medical clinics, gyms, studios and restaurants. Each business gets a branded booking page where clients self-schedule 24/7, a staff calendar with per-employee availability and multi-location support, and a client database with full visit history. What sets it apart is WhatsApp: confirmations, reminders and post-visit review requests are sent automatically from the business's own WhatsApp number, which is what reduces no-shows. Clients can reply to confirm, reschedule or cancel, and the calendar updates itself. It also covers invoicing and receipts, expense tracking, revenue reports, staff commissions, prepaid packages, walk-in queues and marketing campaigns. Runs in any browser and installs as an app on phones and tablets. Available in 7 languages including Arabic (right-to-left). Free 90-day trial, no card required.Starting Price: $19/month -
10
Drumroll
Drumroll Reviews
Drumroll is a review-management and local visibility platform for service businesses with field teams. Technicians can use NFC tap cards or personal QR codes to invite customers to leave reviews, while automated text and email requests follow up after completed jobs. AI writing assistance helps customers describe the service and location; reviews are attributed to individual team members and can be tracked through a leaderboard and rewards. Drumroll also turns job photos into draft posts describing the work and town, which an owner can approve for publishing to Google Business Profile, Facebook, Instagram, and the company website. Its AI-search features track brand mentions across assistants, provide regular visibility audits, and support location-focused content. The product is aimed at businesses such as pest control, pool service, exterior cleaning, HVAC, plumbing, and other local services.Starting Price: $250/month -
11
Gleantap
Gleantap
Engage customers and boost loyalty with Gleantap, a powerful multi-channel customer engagement platform. With Gleantap, businesses can harness the power of SMS marketing and mobile push notifications to retain customers, automate marketing, and increase revenue, referrals, and reviews. It features mobile push notifications, text messaging marketing, smart analytics, and segmentation tools. -
12
Cherwell Software
Cherwell Software
Cherwell Service Management is the modern choice for IT Service Management (ITSM). Affordable and easy to implement, the Cherwell platform provides IT teams the ability to implement, automate and modernize service and support processes to cater to the needs of a business--but minus the cost and complexity of legacy ITSM soltutions. Users can choose from subscription or perpetual pricing, on-premises or SaaS, Cherwell-hosted or public cloud infrastructure. -
13
eFront
Epignosis
eFront is a flexible learning management system (LMS) platform purpose-built to modernize corporate training. As the industry’s most adaptable enterprise LMS, eFront helps businesses grow by keeping their workforce skilled, partners qualified, and customers smart. Scalable and powerful, eFront provides content authoring, certification management, performance tracking, gamification and social learning capabilities. Additionally, the platform integrates well with a wide range of Enterprise software. Automated training: Supports complex training structures with audiences, groups, jobs and custom roles and permissions. Enterprise-Ready: Features include multi-tenancy, skill gap testing, custom reports and audit logs at no extra cost. Secure: Advanced data encryption, extensive access control, audit logs, SSO, two-factor authentication and other enterprise-grade security features keep your data safe at all times. -
14
Knowlarity
Knowlarity Communications Pvt. Ltd.
AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions. -
15
ServitiumCRM
Path Infotech
ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies. ServitiumCRM inspires businesses to build a future-ready field service organization that leverages native digital technologies that will enable you to improve user experience, increase employee productivity, achieve higher customer retention, and build a trusted relationship with your customers. We lay the foundation for organizations looking towards digital transformation and a customer-centric environment. With its rich feature functionality, ServitiumCRM builds a dynamic service ecosystem and provides deeper insights to improve business processes and workflows. Make customer service easy and convenient for your customers. -
16
WiseMo Remote Desktop
WiseMo
WiseMo software gives you the power to remotely reach, control and support PCs and Servers, Mac computers, Tablets, Smartphones and other mobile or embedded devices from any location. With our software, You’re only a click away from viewing a remote device screen and controlling its keyboard – from anywhere – your PC, Browser, Tablet or Smartphone. Advanced remote support, remote management and remote access tools are built directly into the WiseMo Guest and Host software to give you secure remote control of your fleet of devices, PCs, Servers and Mac computers. Connect to and support PCs, Servers, Mac, Smartphones, Tablets and other devices – on your local network – or from anywhere you have an Internet connection. Connect to and monitor or manage un-attended devices and computers, for example Windows Servers, Info terminals, etc. -
17
Mediktor
Mediktor
Mediktor is the most accurate AI medical assistant for triage and prediagnosis. We carry out clinical trials in the real world with real patients, our AI solution is clinically validated. We understand your business and we adapt our solution to create the best value proposition, aligned with your goals. We have worked for the past 10 years with Top Health Companies around the world. Our award-winning clinical trials produce relevant, compelling, clinical evidence, setting a new gold standard in the industry. Our clinical trials are carried out in the real world with real patients. Our clinical trials are led by independent researchers who design the protocols, gather data and consolidate the results. Our clinical trials are published in leading scientific journals. Our system based on artificial intelligence (AI) asks you the questions a physician would. -
18
Wolken Service Desk
Wolken Software
Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken ServiceDesk, Wolken's IT Service Management, and Wolken's HR Case Management. Wolken provides enterprises with a plethora of plug-n-play features such as Knowledge Base, Omnichannel Support, Real-Time Reporting with a built-in BI tool, Integrations with various 3rd Party Applications, Auto Categorization and Auto Routing of incoming queries to name a few. Wolken is easily configurable, with low to no-code customizations, fast Time-to-Market, and comes at a fraction of cost owing to simplified costing thus reducing your total cost of operations by up to 50%. We have successfully replaced renowned names at various Fortune 500 and Fortune 1000 companies. -
19
TechSee
TechSee
Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.Starting Price: $29.99/month/user -
20
Cockpit IT Service Manager
Cockpit ITSM
The all-in-one portal integrating service desk ticketing, asset management, task scheduling and monitoring system. Covers all areas of IT system management and has been designed in line with ITIL recommendations. An affordable software for businesses of all sizes available in a Private Cloud or On Premise. A private instance is deployed on a dedicated virtual server for each customer in the location of their choice. All components (portal, database, system) are totally isolated. Maintenance slots are scheduled by agreement to update the software. A customer can choose to delay or skip a maintenance if it is not the right time to interrupt the service for their business. Everything you need in one ITSM software. Cockpit IT Service Manager integrates all of the essential IT tools into one product. Its rich set of features includes a user-friendly Service Desk, IT Asset Management, a powerful Monitoring System and other easy-to-use tools for analyzing and optimizing IT performance.Starting Price: €39 per operator per month -
21
EasyForm
Sky Productivity
EasyForm is most reliable and useful field service management platform. Platform can be used to make complex field service app for data collection. No coding is required. It is easy to create form for collecting data with complex functionality like GPS, barcode, digital signature etc. The workflow engine helps in the building process as per your organization's need. Report builder is helpful for designing Excel and PDF reports. Bar chart, pai charts and dash board can be created. Alerts and schedule can be defined for management of processes. Location intelligence improves productivity and ensure visit to sites / customers. We understand that every company has its own reporting requirement and reporting requirement keep changing in dynamic business environment. No more code writing for new reporting requirement. Create your own form with Drag and Drop interface of EasyForm. New form is matter of few clicks now. Customize app with your logo and your choice of skin color. -
22
Interakt
Fizzy Software
A dashboard that saves you time, all the numbers you want to track and know in one place. Capture Leads through Feedback form, Live Chat, Notifications or upload your own. Setup automated and trigger based emails to send relevant content and offers to your leads. Segment and remind your team to follow up with hot leads. Capture lead conversion in the lead funnel and follow up with leads when convenient & necessary. Import multiple leads book and we'll make sure of no redundant entries. Make manual entries or save leads from Live-Chats. Capture anonymous visitors and convert them to leads using exit popups with smart targeting. Turn visitors to customers & customers to revenue by providing support & increasing sales. Gather feedback & support customers like a pro, never miss a ticket & keep customers happy. Support customers across web & mobile while you sleep with a custom branded FAQ page. -
23
ServiceNow Customer Service Management
ServiceNow
Great service means more than just engaging your customers. Connect customer service with other teams to resolve issues quickly and proactively. Elevate your customer service from request to resolution. Automate requests, proactively address issues, and deliver effortless experiences. Transform operations and empower employees to address customer needs quickly and proactively. Solve issues by connecting the entire organization. Automate processes from the front office to the back. Intelligently route cases to the best employee and gain visibility into the full case lifecycle. Monitor services to identify problems and notify impacted customers. Fix issues faster by analyzing workflow trends to increase automation and efficiency. Automate common customer requests, provide answers with an AI-powered chatbot, and embed self-service on any website. Capabilities that scale with your business. -
24
eGain Knowledge+AI
eGain
eGain Knowledge+AI™, the top-rated, analyst-awarded knowledge management software, guarantees quality customer service by infusing your customer service agents with knowledge, making all agents as productive as your best ones. By providing agents and other users a range of ways to get to information from the common knowledge base, it ensures fast, consistent, and accurate answers. Intelligent knowledge management systems for customer service are leveraging Artificial Intelligence (AI) to find answers to customer questions, guide processes, and help in decision-making. This is a win-win-win — for the customer, the agent, and the business. The customer service knowledge software unifies in it many knowledge management tools, like content management (CMS), search, artificial intelligence, workflow management, knowledge analytics, and others. Using the right knowledge management software ensures you have the right tools to serve the right answers to customers in their time of need. -
25
eGain Chat
eGain
eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively. Rated #1 by analysts, it has been enabling businesses to transform chat customer support experiences for its customers for more than a decade. The live chat software is an integral part of eGain’s customer engagement software suite. It integrates seamlessly with the other social experience, web experience, and contact center applications in the suite. eGain Chat offers endless sales and service opportunities when combined with companion products: -
26
QuickFMS
QuickFMS
QuickFMS is a cloud-based facilities management software platform that provides your business with a modular system for automated management of your day-to-day business and infrastructure processes. Whether you are an MNC or an SME, we ensure an all-around result for your company by helping you achieve a smoother operation. We offer different product modules that can be implemented individually or as a full suit to manage specific areas or departments helping you concentrate more on your business activities and generate immediate ROI, -
27
iAdvize
iAdvize
Let your customers interact with your brand just as they do with their friends and family. iAdvize lets you give your visitors a premium, rich, omnichannel messaging experience. Have your customers and prospects communicate seamlessly with your brand via text, voice, and video on their preferred channel. Put your visitors straight through to the best respondents. ibbü product experts, your connected in-store sales agents, service advisors, and AI-enabled chatbots are perfectly orchestrated to respond to your customers at every stage of the shopper’s journey. Leverage the best of human and AI and increase your response capacity tenfold with our augmented intelligence chatbots and ibbü, the on-demand sales force. Our teams can help you deploy a quality conversational strategy that is cost-effective, managed and tailored to meet your objectives. Get a personalized tour of our conversational platform and learn how it can help you reach business goals. -
28
OMQ Chatbot
OMQ
Reduce your support team's time and effort, while simultaneously improving your customer satisfaction. Integrate OMQ Chatbot easily to your website, WhatsApp, Facebook Messenger, Telegram, and as a plugin in Userlike. 80% of the customer service question are repetitive. Reduce your support efforts, while simultaneously improving your customer satisfaction. Easily integrate the OMQ Chatbot on your website and messenger apps. OMQ's artificial intelligence understands the intention of the customer's question, no matter how they express themselves. The AI works in over 30 languages and immediately provides suitable answers. Easily connect the OMQ chatbot to your backend system. Our chatbot queries relevant data in the chat, performs an action in the backend system, and then displays appropriate information. Changes are entered directly into your backend system. -
29
CMDBuild
Tecnoteca
CMDBuild allows the management of a database of assets, like assets and business resources, equipment leased to customers, technological infrastructure, and systems. It has native mechanisms to model the database, design workflow, configure reports and dashboards, build connectors with external systems, geo-refer assets, and administer the system. Through these features, it allows the client to keep under control the situation of assets, knowing at all times the composition, dislocation, functional relations, rules for updating over time, and managing the complete life-cycle. The core code is kept separate from the business logic, to ensure maximum extensibility and to allow the use of CMDBuild as a base system to create custom and configurable vertical applications. Starting from CMDBuild we created the READY2USE version: a configuration ready to be used in a production environment, born from the experience gained in ten years of working with our clients. -
30
FixMyAppointment
Ayusmart Technologies
Publish all your available appointments online, directly from FixMyAppointment management software. You're in control. Details of all appointments booked online arrive at your front desk in real-time, with no effort required Patients view and book appointments from your booking page, using tablet, Smartphone, or laptop (or all three). Data security is our top priority. FixMyAppointment back up our clients information continuously through multiple redundant systems, ensuring the safe storage of your data. Between the missed calls, voice-mails and general conversation that accompany traditional appointment booking, the average appointment takes 12 minutes to schedule. At FixMyAppointment 65% of appointments booked online are booked between the hours of 8pm and 3am. If you don't have online booking, there's a strong possibility that you're missing some of those appointments.Starting Price: $12 per user per month
