Best Customer Service Apps for Android - Page 19
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Compare the Top Customer Service Apps for Android as of April 2026 - Page 19
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1
NestDesk
NestScale
NestDesk is an omnichannel customer service software built for Shopify stores. It powers your business to deliver excellent support and unlock more sales from every customer conversation. Using NestDesk, you can easily manage messages across all channels, view customer profiles and order history in one place. No need to switch between multiple tabs, you can create, edit Shopify orders and send the checkout link to customers within NestDesk. Support more customers in less time and increase customer satisfaction with useful features like macro (template response), tags, auto-assign, private notes, etc. Provide key metrics and actionable insights for making your business decision. -
2
Sphinx iQ3
Le Sphinx
Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design). -
3
brainer
brainer
brainer enables businesses to manage their reputation and engage with customers in real-time. It’s a social reputation tool where customer feedback and reviews become an opportunity for businesses to build stronger relationships with their customers, understand their needs, and meet these more comprehensively. brainer will save you countless wasted hours so you can focus on what really matters, your business and family. No longer do you have to spend a lot of time navigating through a complicated dashboard. brainer allows you to simplify your business review experience. brainer helps you make sense of all the review data and information you gather from multiple sources about your locations, without having to look at a boring spreadsheets or complex graphs. We collect and store all your locations’ review information in one place and present it to you in an easily-digested format.Starting Price: $29.99 per user per month -
4
Localboss
Localboss
Running a Local business is tough. With LOCALBOSS we simplify the Google reviews tracking so you don't have to use rating calculators or spreadsheets to follow your rating trends and seize opportunities. LOCALBOSS helps all type of businesses, from restaurants to shops and car workshops to manage their reviews easily from their phones. Find out what your real score is without using online calculators or spreadsheets to know your true review rating. LOCALBOSS also calculates the progress towards the next rating as a simple percentage. The higher the percentage, the close you are to reach your next review rating. Follow your real rating trends by day, month and year. Identify problems in your service and monitor easily how reviews arrive to your business. Share your rating and progress with your customers and fans in one click and get reviews from customers who haven’t rated you yet.Starting Price: Free -
5
BookOn
BookOn
BookOn is a free appointment scheduling booking software system designed to suit all service based businesses who want to enable full automation and simplify the booking process making it easy for customers to book your services online 24/7. With all the amazing features, you can fully automate the interaction with customers giving instant notifications updates to customers and employees. This is the perfect scheduling software to manage your online bookings with ease and suitable for any business.Starting Price: $0 -
6
Atomic
Atomic Life Inc.
Imagine going back and forth for recurring 1:1 meetings in your email for your team. Now imagine working in a remote team with different timezones. Now imagine arranging an ad hoc team meeting that was not planned for your remote team. How do you get everyone together without disturbing their work flow (aka tasks)? Use AI to find open slots from everyone's calendar and move things around if possible to find a good spot for everyone. Add tasks on your calendar from any app. Let the AI scheduler move around these task events while still giving you time to get them done. Now take this even a step further with events that are modifiable and can be placed somewhere else based on your priorities. Let all of this happen automagically for you on a daily basis before work starts.Starting Price: $15/month -
7
Calendar AI
Leader
Automate appointment scheduling and be always prepared for your next meeting, with the calendar app built for business. Allow leads and customers to book appointments with you automatically according to your availability. Discover social profiles, work experience, and other meaningful information about the meeting attendees. Make every meeting count, and add an agenda, action items, and summary to maximize your results. Be prepared for your next meeting with smart insights about your leads and customers. Calendar.AI will automatically discover their current job title, social profiles, work history, latest news, company details, and more. Create your own scheduling page and allow leads and customers to book meetings with you without the back-and-forth messages. Simply set your working hours and Calendar.AI will allow booking meetings only in your available time slots. Stay organized with day, week, and month views.Starting Price: Free -
8
EasyWeek
EasyWeek
A simple appointment booking tool available 24/7 on the website and social media. Quick access to customer information, upcoming appointments and rosters. Statistics about visits, purchases, loyalty programs and preferred services. Customizable web business card with all important business information and integrated online appointment booking. Appointment reminders via SMS and email to customers, and daily/weekly schedules for employees. Reward customer loyalty with EasyWeek marketing tools. Combine services and offer discounts. Use a flexible system to calculate the wages of your employees - also as a percentage or based on a fixed salary. Stay in control of sales, consumables billing, supply planning, and inventory processes. -
9
AirDroid Remote Support
Sand Studio
AirDroid Remote Support, a customer support solution designed for customer service, IT support, and Help Desk teams, is an efficient tool to remotely control and manage attended and unattended devices. With AirDroid Remote Support, technicians and IT professionals can provide remote technical support to users, troubleshoot problems, and perform various tasks on the Android device without physically being present. Features: *Remote Unattended Access *Establishing security policy *Group management *Black Screen Mode *Remote Input Method *Voice Call & Chat *Screen Sharing *Tutorial Gesture *File TransferStarting Price: $199/seat/year -
10
Ownchat
Ownchat
Ownchat is the one-stop WhatsApp business solution that offers rich capabilities including a Shared Team Inbox, the multi-agent support tool for WhatsApp.Build to enable your businesses to scale up on the Whatsapp Ownchat integrates WhatsApp Business APIs' expertise into a single no-code, a collaborative workplace designed to empower businesses. Through our Android/iOS app, agents can manage customer interactions while on the road and communicate with team members from any location. Features Shared Team Inbox : Interact effectively with team members WhatsApp Chatbot : Build no-code chatbots to help customers 24/7. WhatsApp Broadcast : Create marketing campaigns at scale WhatsApp Automation : Automate WhatsApp Chats to reach Customers. WhatsApp CRM : Customer Support at Scale on WhatsApp WhatsApp Notification Campaigns : Send messages to thousands of customers who have opted-in with a single click.Starting Price: $53.00 -
11
Zenamu
Zenamu
Online Booking System for Open classes, courses and workshops. For freelance instructors, yoga 🧘♀️, pilates 🤸 and dance studios 💃. Easy to set up and easy for customers to book. - A convenient way to handle your booking and registration processes - Make it easy for your clients to book and pay for classes on your class schedule page, complete with custom branding - Collect advance payments with Stripe; no more chasing customers for payment - Reliable, robust and flexible - Zenamu works to suit your needs. We've tailored Zenamu for professionals to guide you through your practice and enhance your presentations. Our mission is to be a practical tool for both yogis and dance instructors, whether you’re running a well-established studio or an individual teacher just starting your own business.Starting Price: $16/month/user -
12
Voizee
Voizee
Increase your revenue by connecting with your customers using a multi-channel conversational relationship platform. Connect with site visitors via: voice, live chat, two-way texting, video, and social messaging from one tool. Works at any website and helps to increase the conversion rate up to 75% Add a business line and virtual phone system to your personal phone using our web portal or mobile application. Setup IVR, build your call flow and enable call forwarding to make sure no customers calls are ever missed. Connect with your customers using SMS text messages. It’s easy and convenient – client can initiate text message from your website using Voizee widget and you can pick up from there. Centralize all of your customer conversations into one singular dashboard, no matter the channel.Starting Price: $16 per month -
13
HCL BigFix Service Management
HCLSoftware
HCL BigFix Service Management is an AI-powered enterprise service management platform that streamlines incident, request, problem, change, and asset management through no-code workflows for fast, user-friendly onboarding. The platform leverages intelligent automation, AI-driven insights, and seamless third-party integrations to improve operational efficiency, reduce costs, and elevate overall service management maturity. It also offers advanced security, anytime-anywhere accessibility, and scalability to support organizations of all sizes. With built-in risk analysis and mitigation capabilities, HCL BigFix Service Management ensures strong governance and control. Its secure multi-tenancy architecture is purpose-built for shared hosting and multi-cloud environments, delivering robust data segregation across tenants, processes, configurations, transactions and support teams, making it well suited for both enterprises and Managed Service Providers (MSPs). -
14
Looader
Looader
Introducing the latest revolution in appointments. Combining cutting-edge intelligence and an intuitive interface, Looader simplifies the complexity of modern scheduling. We implement multichannel strategies that improve performance across key metrics. As a result, we drive your business towards digital success. Our appointment platform has the highest results rating in the world. We offer much more than a system, but a completely successful experience. We have the best parameters in the field of appointments. We frequently conduct market research to offer the best services to our clients. We always focus on the best technology, seek to improve data security, and provide the best results. Experience the future of appointment scheduling with Looader. Streamline your scheduling process, eliminate conflicts, and enhance your professional image, all while maximizing your time and resources. Your appointments are simplified. -
15
HubSpot Customer Platform
HubSpot
Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.Starting Price: Free -
16
Chatwoot
Chatwoot
Chatwoot is a customer engagement suite that consolidates various communication channels, including email, website live chat, social media platforms like Facebook, Twitter, Instagram, and messaging apps such as WhatsApp and Line, into a unified dashboard. This integration enables businesses to deliver consistent customer experiences across multiple platforms. The platform offers features like canned responses for frequently asked questions, keyboard shortcuts for swift action execution, and team collaboration tools that allow internal discussions via private notes. Automation rules can be established to streamline repetitive tasks, and customizable live chat widgets can be added to websites to align with specific brand aesthetics. Chatwoot also supports chatbot integration and the embedding of custom dashboard applications, providing a comprehensive solution for managing customer interactions.Starting Price: $19 per month -
17
VooChat
VooChat
VooChat is a unified communication platform designed to enhance customer engagement and boost sales through real-time chat interactions. It offers advanced features such as geo IP tracking, multi-file transfer, and multiple chat views to tailor and streamline communication. The platform supports seamless integration with over 200 tools including WhatsApp, Mailchimp, and WooCommerce, making workflows more efficient. VooChat is used globally, connecting 150 countries with 200,000 support representatives handling 75 million chats monthly. It provides a mobile app for iOS and Android, ensuring consistent communication across devices. With reliable support, easy setup, and strong security measures, VooChat helps businesses convert sign-ups into sales and resolve customer issues effectively.Starting Price: $15/month -
18
BirdyChat
BirdyChat
Telegram live chat widget for solopreneurs BirdyChat stands out by offering a lightweight live chat widget that sends messages directly from your website to Telegram without requiring visitors to install Telegram. It combines seamless, real-time communication with easy setup and customization. Key benefits: 🧠 No learning curve – built for simplicity. 💬 No extra apps – reply from Telegram. ⚡ Installs in under 3 minutes. 📱 Mobile & desktop ready. 🔒 Privacy-first: messages stored for only 24 hours. 💸 Affordable pricing, no hidden costs.Starting Price: $1.58 -
19
Kaimana App
NEATCO LLC
Where small businesses thrive — reliable tools, constant improvement. AI, Customer Manager, Tasks, Calendar, Appointment Scheduling, Invoices, Products & Inventory, Live Chat, Gift Cards, Reviews and much more! Less chaos. More clients. One app to manage it all. Kaimana App helps beauty professionals, auto detailers, massage therapists and other service providers automate scheduling, invoices, and daily tasks — so you can spend less time messaging and more time doing what you love.Starting Price: $19.99/month/seat -
20
TWT Chat
TWT
TWT Chat | AI Customer Service | 24/7 Global Support. TWT Chat is an AI-powered customer service solution that provides real-time, multi-channel support worldwide. With smart automation, businesses can enhance customer experience and drive growth anytime, anywhere. Key Benefits: Free to use. Boosts conversions through behavior-based marketing triggers. Enhances satisfaction with 24/7 multilingual AI support. Improves operational efficiency with centralized data and automation. Offers real-time analytics for smarter business decisions.Starting Price: $5/month -
21
Teckinfo ActivDesk
Teckinfo Solutions pvt. ltd.
Teckinfo’s ActivDesk Help Desk Software enables businesses to deliver fast and consistent customer support through a unified, AI-enabled platform. It centralizes customer interactions from voice, email, chat, WhatsApp, SMS, and social media into a single interface, ensuring every query is tracked and resolved efficiently. Intelligent ticket management, automated routing, and a unified agent view provide complete visibility into customer history for personalized support. ActivDesk uses AI-powered chatbots and voice bots to automate routine queries and offer 24×7 assistance. Sentiment analysis and NLP help agents understand customer intent while reducing workload. SLA and escalation management ensure timely resolutions through automated alerts. A built-in knowledge base, seamless integrations, advanced analytics, and scalable cloud deployment make ActivDesk a secure, cost-effective, and future-ready help desk solution. -
22
Bookicorn
Bookicorn
Bookicorn is the all-in-one booking software for course providers. From yoga studios to dance schools to music academies — Bookicorn combines online bookings, Stripe payment processing, customer management, class scheduling, trainer management and a credit system in one intuitive platform. With a 5-language interface (DE, EN, ES, FR, IT), mobile app and a free starter plan, Bookicorn is the ideal solution for studios of any size.Starting Price: €0/month (free plan) -
23
Gleantap
Gleantap
Engage customers and boost loyalty with Gleantap, a powerful multi-channel customer engagement platform. With Gleantap, businesses can harness the power of SMS marketing and mobile push notifications to retain customers, automate marketing, and increase revenue, referrals, and reviews. It features mobile push notifications, text messaging marketing, smart analytics, and segmentation tools. -
24
Cherwell Software
Cherwell Software
Cherwell Service Management is the modern choice for IT Service Management (ITSM). Affordable and easy to implement, the Cherwell platform provides IT teams the ability to implement, automate and modernize service and support processes to cater to the needs of a business--but minus the cost and complexity of legacy ITSM soltutions. Users can choose from subscription or perpetual pricing, on-premises or SaaS, Cherwell-hosted or public cloud infrastructure. -
25
eFront
Epignosis
eFront is a flexible learning management system (LMS) platform purpose-built to modernize corporate training. As the industry’s most adaptable enterprise LMS, eFront helps businesses grow by keeping their workforce skilled, partners qualified, and customers smart. Scalable and powerful, eFront provides content authoring, certification management, performance tracking, gamification and social learning capabilities. Additionally, the platform integrates well with a wide range of Enterprise software. Automated training: Supports complex training structures with audiences, groups, jobs and custom roles and permissions. Enterprise-Ready: Features include multi-tenancy, skill gap testing, custom reports and audit logs at no extra cost. Secure: Advanced data encryption, extensive access control, audit logs, SSO, two-factor authentication and other enterprise-grade security features keep your data safe at all times. -
26
Knowlarity
Knowlarity Communications Pvt. Ltd.
AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions. -
27
ServitiumCRM
Path Infotech
ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies. ServitiumCRM inspires businesses to build a future-ready field service organization that leverages native digital technologies that will enable you to improve user experience, increase employee productivity, achieve higher customer retention, and build a trusted relationship with your customers. We lay the foundation for organizations looking towards digital transformation and a customer-centric environment. With its rich feature functionality, ServitiumCRM builds a dynamic service ecosystem and provides deeper insights to improve business processes and workflows. Make customer service easy and convenient for your customers. -
28
WiseMo Remote Desktop
WiseMo
WiseMo software gives you the power to remotely reach, control and support PCs and Servers, Mac computers, Tablets, Smartphones and other mobile or embedded devices from any location. With our software, You’re only a click away from viewing a remote device screen and controlling its keyboard – from anywhere – your PC, Browser, Tablet or Smartphone. Advanced remote support, remote management and remote access tools are built directly into the WiseMo Guest and Host software to give you secure remote control of your fleet of devices, PCs, Servers and Mac computers. Connect to and support PCs, Servers, Mac, Smartphones, Tablets and other devices – on your local network – or from anywhere you have an Internet connection. Connect to and monitor or manage un-attended devices and computers, for example Windows Servers, Info terminals, etc. -
29
Mediktor
Mediktor
Mediktor is the most accurate AI medical assistant for triage and prediagnosis. We carry out clinical trials in the real world with real patients, our AI solution is clinically validated. We understand your business and we adapt our solution to create the best value proposition, aligned with your goals. We have worked for the past 10 years with Top Health Companies around the world. Our award-winning clinical trials produce relevant, compelling, clinical evidence, setting a new gold standard in the industry. Our clinical trials are carried out in the real world with real patients. Our clinical trials are led by independent researchers who design the protocols, gather data and consolidate the results. Our clinical trials are published in leading scientific journals. Our system based on artificial intelligence (AI) asks you the questions a physician would. -
30
Intouch Insight
Intouch Insight
Intouch Insight's powerful customer experience management (CEM) software helps brands drive business improvements through better experiences. Intouch makes it easy to collect, analyze, and action customer feedback from any source, including surveys, email, SMS, social media, online reviews, call center and more. 100s of integrations seamlessly combine feedback with data from any source, like CRM, POS, IoT sensors, mystery shopping, and more to provide a complete view of customer experience and business performance. The platform features unlimited role-based dashboards and a robust, AI-powered reporting engine with predictive analytics. The platform includes automated case management tools for responding to feedback and closing the loop with customers. Leveraging the platform's patent-pending technology, businesses can create an Action Campaign™ to drive action in the frontlines, make proactive improvements to CX, and measure the impact actions have on business metrics.
