Best Customer Service Software - Page 71

Compare the Top Customer Service Software as of June 2026 - Page 71

  • 1
    Calendar 365
    Introducing Calendar 365 for Dynamics CRM - Your Ultimate Time Management Solution! Stay organized, efficient, and in control of your schedule with Calendar 365 for Dynamics CRM. Designed to seamlessly integrate with Microsoft Dynamics CRM, this powerful calendar extension revolutionizes the way you manage your time, tasks, and appointments. Whether you're a sales professional, customer support agent, or project manager, Calendar 365 is your indispensable tool for maximizing productivity and staying on top of your daily activities. Here are some features that can help you improve the productivity of your team: - Seamless Integration - Intuitive Interface - Customizable Views - Color Coding - Smart Reminders - Team Collaboration - Mobile Accessibility - Time Zone Support - Analytics and Reporting - Security and Privacy
    Starting Price: $599 yearly (1-10 users)
  • 2
    Uniify

    Uniify

    Uniify

    Uniify helps you simplify the process of gathering customer data, meeting KYC, KYB, and credit assessment requirements while saving time, reducing costs, and elevating the customer experience. We help our customers make smarter business decisions with digital solutions that make the onboarding process significantly faster, cheaper, and simpler. With our customized digital onboarding flow, you are guaranteed a better, more secure and smooth customer experience that retains customers and increases revenue. Most of our customers save over 80% in development costs with our solution. We help reduce costs of development, operation, and maintenance without sacrificing quality. No two customers are alike. Use our no-code form builder to build your very own customized forms. With our advanced form builder, you can connect all different sources, create custom onboarding forms and combine them into dynamic onboarding flows.
  • 3
    Calday

    Calday

    Calday

    Calday offers a user-friendly interface with a range of advanced features that enable users to manage appointments, schedule meetings, and send automatic reminders. First and foremost, with our built-in calendar and calendar hub, you can connect all your calendars in one place – including Google Calendar, Outlook, iCal, and more. Calday is designed to support both offline and online businesses, so you can seamlessly integrate scheduling into your workflow no matter what type of business you run. And with our unique feature of allowing clients to book several services at the same time, you can streamline your scheduling process and save time. Plus, Calday offers both web and mobile apps, so you can keep track of your schedule on the go. And with our top-notch tech stack, we guarantee a bug-free experience with the best performance.
    Starting Price: $10/month
  • 4
    Track

    Track

    Track

    Track automates qualification, routing, scheduling, and follow-ups for your inbound leads so that your sales team can focus on closing them. Get meetings with high-intent leads faster. Easy shortcuts & snippets to 2x your sales team productivity. Use customizable and branded forms or integrate with Typeform. Round Robin Routing to the apt lead, instant scheduling with reminders via email, WhatsApp, etc. Quick response time with support and feature requests. Get instant lead routing, faster speed-to-lead, and reduced time-to-meeting. Optimize win rates with instant qualification of leads and efficient lead routing to the right sales rep. Increase speed-to-lead, and reduce time-to-meeting. Track supports scheduling across geographies, and complex routing flows, including territory-based routing with ease. Increase pipeline velocity and have better win-rates.
  • 5
    Workorb AI

    Workorb AI

    Workorb AI

    Workorb AI is the future of work for customer-facing teams, with automated complex repetitive tasks and greatly improved sales, upsell and service outcomes. We stitch internal and external conversations to untangle multi-year, multi-people B2B customer relationships using a new class of LLMs — Graph Large Language Models.
  • 6
    Cue

    Cue

    Cue

    Handle all your customer support from one place. Connect with customers via WhatsApp, Facebook, Telegram, email, and web chat via your website. Scale your customer support with chatbots. Reduce costs and response times by automating questions from customers. Turn website visitors into happy customers. Let customers contact you about sales or support queries using their preferred channel. A complete customer service platform that delights customers and drives sales. Respond to customer queries on any of your channels quickly and easily from one dedicated inbox. Automatically route tickets to the right teams for faster resolutions. Save time responding to customer questions with message templates. See what channels your customers prefer, the issues they’re having, and how well you’re serving them. All tickets come into one inbox and then get assigned to teams.​ Build profiles and save customers from repeating themselves.​
    Starting Price: $43.67 per month
  • 7
    Bonder

    Bonder

    Bonder

    Build client-facing onboarding playbooks, share them with your new clients and improve their onboarding experience. Usually, companies have internal onboarding playbooks and clients don’t have enough visibility, which decreases accountability. With Bonder, you can create your onboarding playbook(s) and share unique versions with your different clients. Therefore, they know all the required steps, the owners and deadlines. A sale isn’t complete until your client has experienced your product core value and understands how your product can improve her life or business. Automate your onboarding process with tasks and reminders, ensuring a faster adoption and increasing long-term retention. Hand-offs are generally conflictive. Your company needs to ensure a smooth transition between the Sales and Client Success teams. Simultaneously, the buyer persona from your clients’ company isn’t necessarily the user persona. With Bonder you can determine owners and set automatic reminders.
  • 8
    Chatwith

    Chatwith

    Dumpling Software

    Create a support agent trained on your content and back-end data. Let it handle all customer questions, from realtime inventory information to document generation. Boost your customer service and cut your support workload.
    Starting Price: $19/month
  • 9
    OneView

    OneView

    Granicus

    In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.
  • 10
    ZapScale

    ZapScale

    ZapScale

    ZapScale is the easiest Customer Success Platform. ZapScale empowers Customer Success teams to monitor and manage their customers effectively. With 150 data points from 6 data sources, ZapScale gives you a customer health score that is evidence-based, conjecture-free, and accurate. Automatic alerts and predictive churn analysis, allow you to identify and solve customer pain points proactively with ease and efficiency. We help you ensure your customers get continuous value from your solution.
  • 11
    Serviere

    Serviere

    Impiger Technologies

    Serviere revolutionizes service requests, improving communication, simplifying the process. Empower engineers, managers to collect, analyze, respond in real-time. Customers can track complaint status. Comprehensive solution for efficient service management.
    Starting Price: $0
  • 12
    Macha

    Macha

    Macha

    Macha ensures that your support teams don't need to "learn a new tool". Our AI just hands off the customer to your support agent on your existing support tool. Don't worry, the hand-off has relevant context. Our team will help you throughout the onboarding process. Right from adding your products and policies, to managing integrations with your other support apps to getting the widget added to your website, we'll be there to guide you throughout. Our team will also observe the performance of the bot and help refine the responses to ensure a significant drop in support tickets for your team. You don't need to move away from your current support and ticketing software.
    Starting Price: $39 per month
  • 13
    HelpBar

    HelpBar

    HelpBar

    HelpBar enables users to search help resources, navigate your product, and launch other “actions” from within your product, helping them get answers and achieve success quickly. Let users find exactly what they need without going to another tab—AI answers draw responses from all the content you input for a speedy search. HelpBar makes navigating your app a breeze. Enable users to learn fast and speed through the work they need to get done. Keep users in your app while using their favorite tools. Launch Loom videos, showcase interactive demos, share Figma prototypes, and more.
  • 14
    ABRA Gen
    With dozens of modules and extensive custom-tailored development possibilities, ABRA Gen delivers a perfect overview of the entire business in one place. Supports business management, from business to inventory management, production, service delivery bookkeeping, reporting, and decision-making support. ABRA Gen, due to its large variability, is applicable in all business sectors. ABRA Gen is an ERP system that encompasses every business area and adapts to various business disciplines. It ranges from CRM to production and after-sales service. ABRA Gen can serve as the only information system in the company. Treat yourself to managing the entire company in one place. ABRA software implements information systems in almost all fields of business. You can run the ABRA Gen ERP system in the cloud and work anytime and anywhere. The system can be integrated with any open solution thanks to an advanced API.
  • 15
    Mosaicx

    Mosaicx

    Mosaicx

    While IVRs rely on menus and preprogrammed responses, Mosaicx IVAs understand natural language (NLU) used by customers. That lets them do more and provide a more enjoyable experience. The Mosaicx team has been innovating customer experience technology for decades. Our team listens to our clients and constantly improves Mosaicx to meet their needs. It's conversational AI personalized for both your customers and you. Mosaicx provides customer experience reports in the same console you use to manage the application. Generative AI can pull information from an index, such as company websites, employee resources, internal spreadsheets, etc. to generate answers to unexpected questions. The search is restricted to approved sources, so answers won’t include any surprises.
  • 16
    Noona HQ

    Noona HQ

    Noona HQ

    Noona HQ is a comprehensive appointment management software that is designed to streamline the booking process for businesses and their clients. It combines a robust appointment calendar, online booking system and point of sales to help simplify and expand business operations for its users. Noona.app is their client-facing platform while allows anyone to book anything anywhere.
    Starting Price: $14.90 per month
  • 17
    Gomocha

    Gomocha

    Gomocha

    Gomocha uncovers hidden efficiencies, matching skill with demand, so your field technicians deliver an exceptional customer service experience that helps you increase revenue and remain compliant. For example, dispatch can direct the right technician to the job site, track precisely where all technicians are, and communicate real-time information to customers—so customers always know estimated arrival times. The field service management platform & mobile app gives your field service staff full access to a wide variety of customer, asset, employee, and task-related information. It also lets them receive and view work orders, register materials, report time and costs, access inventory levels, and request, ship, or return parts on both online and offline environments.
  • 18
    RevSetter

    RevSetter

    RevSetter

    Drive any sales or customer success motion and adapt it to each role and team – from CSM to manager to CxO and beyond. RevSetter enables the workflows that best fit your team and customers, across the revenue journey and segments. Finally, there is a solution to your data challenges. Structured or unstructured data, in any of your favorite tech or databases – it does not matter. Seamlessly integrate with RevSetter using our unique data model and see it all in action. Powering your insights, workflows, and automation. From the comprehensive CS Audit to the powerful solutions that give you a true 360 view of every lead, customer, and portfolio, RevSetter helps elevate and enhance your strategy and turns it into actionable, day-to-day activities & outcomes for your team. Leading to happier customers, improved retention, and accelerated growth.
  • 19
    ServiceNow IT Service Management
    Deliver resilient IT services and create experiences that help your teams be more productive. Resolve issues quickly and speed the pace of innovation using AI and machine learning, all from the simplicity of a single cloud platform. Remove complexity and consolidate IT services and tools, bringing together the applications your business needs to deliver modern IT experiences. Automate essential processes and run them from the Now Platform, a single system of action for the enterprise. Unburden your IT services staff and boost productivity. Identify, track, and resolve incidents efficiently with AI-assisted intelligence. Get instant resolutions to repetitive IT service tasks with natural language virtual agents.   ITSM includes powerful platform capabilities so you can optimize processes, create seamless experiences, and build new value through innovation. Transform your business with a single, unifying platform for the enterprise.
  • 20
    Bigsib

    Bigsib

    Bigsib Technologies

    Bigsib is an Artificial Intelligence chatbot designed to facilitate continuous customer support for rental hosts. Its advanced artificial intelligence and natural language processing capabilities incorporate the host's support content and property specifics to provide tailored and accurate responses to guest inquiries. The platform serves to streamline communication, foster personalized interactions, and includes functionalities such as manual response approval, response scheduling, and automated follow-ups for enhanced efficiency in host-guest interactions.
    Starting Price: $49/month up to 3 listings
  • 21
    ReviewPoint

    ReviewPoint

    ReviewPoint

    ReviewPoint helps you grow your business by engaging with your customers. Managing your online reviews and business profile shouldn’t be so hard. Our expert review managers make sure that your business looks just as great online as it does in person. By integrating directly with your CRM, PoS, or wherever your store contact information, we’re able to completely automate your review generation. We have hundreds of integrations and likely integrate with the software you use. Talk to your customers via text or email directly in ReviewPoint. Our discussion tool provides you with an all-in-one solution for managing customer communications. Empower your satisfied customers to share their voice and elevate your brand’s success. Rise to the top of your local market with more positive reviews through automated review requests. Prevent negative feedback from being posted publicly online. Work with a review manager to follow reputation management best practices.
  • 22
    Nural Service
    Nural's service management software, is a comprehensive solution to streamline and enhance service operations. It offers efficient tools to manage tasks, track performance, and improve customer satisfaction. Optimize your service management processes for better efficiency and results.
    Starting Price: $350
  • 23
    Snoball

    Snoball

    Snoball

    Build momentum with Snoball, the #1 word of mouth marketing platform. Automatically generate referrals, create marketing assets, and collect reviews from your happy customers. You hope your customers will naturally talk about you online. You hope they will refer their friends to your business. Snoball systematizes your word of mouth marketing. Meaning, you connect your CRM to our platform and the power of your happy customers is unleashed. Take control of your online reviews, enhance your reputation throughout the sales cycle, and, most importantly, get more referrals from your happy customers. Automate your referral process with minimal start-up time. You don't need your reps to sign up and follow through on a referral program. Integration with your CRM means the referral and endorsement outreach launches without the rep doing anything.
    Starting Price: $499 per month
  • 24
    ConvertML

    ConvertML

    ConvertML.ai

    Predictive customer insights platform seamlessly combines qualitative and quantitative data, offering Qual+Quant analysis, Zero Party Data insights, and code-free simplicity. Discover a smarter way to understand customer behavior. Pre-built connectors and open to 100+ integrations. Try ConvertML today.
    Starting Price: $150 per month
  • 25
    LeadingResponse

    LeadingResponse

    LeadingResponse

    We’ve included additional information on our multichannel marketing, lead generation tips and tricks, case studies, and handbooks below for download. We have worked with thousands of clients, like you, and we believe strongly that we serve as an extension to their business. We view our client engagements as a partnership. Appointments scheduled directly to your calendar. We manage the consumer conversation and confirm their needs. Partner with LeadingResponse – we do the rest. We are committed to providing measured results through cutting edge lead generation techniques. Our screening process ensures the most qualified lead volume for your investment – without sacrificing quality.
  • 26
    MTeamZ

    MTeamZ

    MTeamZ

    MTeamZ is an integrated solution that serves as a marketplace and employee productivity suite. It provides a versatile platform for business communication through a sophisticated chat system, comprehensive Customer Relationship Management (CRM) capabilities, seamless online payment collection, and efficient task management functionalities.
    Starting Price: $99 per month
  • 27
    SymphonyAI Apex
    AI-powered IT and enterprise workflows. Launch services quickly, boost productivity, and delight users by redefining ITSM/ESM with predictive and generative AI. Streamline processes, reduce complexity, drive collaboration across your enterprise and increase velocity to business. Enhance enterprise productivity by leveraging predictive and generative AI, automation, and low-code and no-code administration. Improve satisfaction by delivering a compelling, omnichannel user experience to your employees, partners, and customers. Resolve service requests up to 50% faster via agile ITSM/ESM capabilities in a centralized, lightweight platform powered by generative and predictive AI. Launch and manage services quickly and accelerate deployments with low-code/no-code capabilities. Eliminate manual processes and automate service needs with scalable solutions for teams of all sizes.
  • 28
    Subsets

    Subsets

    Subsets

    Subsets increases lifetime value in subscription media by enabling commercial teams to run AI-driven retention experiments without engineering support. We analyze the key factors that drive retention across your customer journey. Using explainable AI, we recommend unique retention strategies for each segment. Take the guesswork out of flows by experimenting first and automating what works. Connect directly to your source systems or data warehouse. Subsets platform enables business teams to act. Orchestrate campaigns with the tools you know and love. Join successful subscription businesses that are leveraging Subsets to automate retention with AI. Purpose-built for commercial teams, providing seamless integration. Understand what makes subscribers stay and run proactive retention flows.
  • 29
    CareAR

    CareAR

    CareAR, Inc.

    CareAR is an augmented reality (AR) platform that helps businesses improve service experiences. By providing remote visual support and self-guided instructions, CareAR can help resolve issues faster, reduce unnecessary dispatches, and improve customer satisfaction. Benefits: Faster resolutions with remote AR assistance Higher first-time fix rates with visual guidance Reduced dispatches through self-service options Improved knowledge transfer with remote expert access Increased customer satisfaction and loyalty Lower carbon footprint by reducing travel CareAR products: CareAR Assist: Enables real-time collaboration for remote problem-solving. CareAR Instruct: Provides step-by-step instructions for self-service. CareAR Experience: Allows businesses to build interactive AR guides easily.
  • 30
    Zence Ticket Management
    Resolve customer queries efficiently with an AI-powered ticketing system that ensures faster resolution, improved agent productivity, and seamless omnichannel support. Enhance customer service with automated ticket workflows, intelligent routing, and real-time tracking for a seamless resolution experience. Key Features: Unified Omnichannel Support (Manage tickets from Social Media | Email | Calls | Website | Mobile Apps & more…) Intelligent Ticket Automation & Smart Routing AI-Enriched Tickets for Contextual Support Smarter & Faster Resolutions Automated Workflows for Maximum Efficiency Real-Time Sentiment Analysis for Proactive Support
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