Best Customer Service Software - Page 56
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Compare the Top Customer Service Software as of June 2026 - Page 56
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1
eFront
Epignosis
eFront is a flexible learning management system (LMS) platform purpose-built to modernize corporate training. As the industry’s most adaptable enterprise LMS, eFront helps businesses grow by keeping their workforce skilled, partners qualified, and customers smart. Scalable and powerful, eFront provides content authoring, certification management, performance tracking, gamification and social learning capabilities. Additionally, the platform integrates well with a wide range of Enterprise software. Automated training: Supports complex training structures with audiences, groups, jobs and custom roles and permissions. Enterprise-Ready: Features include multi-tenancy, skill gap testing, custom reports and audit logs at no extra cost. Secure: Advanced data encryption, extensive access control, audit logs, SSO, two-factor authentication and other enterprise-grade security features keep your data safe at all times. -
2
Kaseya VSA
Kaseya
Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. With VSA, users get access to the fastest remote control powerful discovery, reliable patch management, and monitoring and security tools in a single solution. Thus, helping to increase IT staff productivity, service reliability, and systems security. A Unified IT Management solution to not only deliver better service but to transform the business. Kaseya’s IT Management solution increases IT teams’ efficiency by providing seamless workflows across tools, drives improved service delivery and business productivity See for yourself why thousands of IT departments use Kaseya VSA IT Management software to centrally manage and automate all of IT. You ought to be able to deliver more value with less service delivery costs. Kaseya VSA provides IT departments with the IT Management tools they need to proactively manage their systems from a unified platform. -
3
Yotpo
Yotpo
Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty & referrals, SMS marketing, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack. -
4
Panviva
Upland Software
Support your employees, so they can support your customers. Our omnichannel solution, means your team has access to a unified, user-friendly system to deliver the best customer experience possible. Panviva reduces time on repetitive work, inspires team collaboration and streamlines your organization's knowledge. We centralize all your organization's knowledge in one accessible place, inspiring your team for customer success. So, whether you’re the 1st employee or the 100th, each person has access to the exact same information. Our system allows you to layer, share and collaborate on content without leaving your screen. Your team are armed with all the tools and resources they need to do their job, and are notified when anything is updated. Traditional employee onboarding often meant classroom training and reading outdated paper manuals. With Panviva, your new starters have access to all the information they need without ever needing assistance. -
5
Trade Terminal
Trade Terminal
These days, appointments and bookings are made online for just about any service. Consumer demand for services online is growing rapidly – a trend that is only going to continue. Our online booking system bridges the gap between businesses and their customers by connecting them on a single platform. View, update, edit and manage all your bookings in one place. Restrict staff functionalities and actions based on level of privilege through system administrator access. Allow customers to schedule bookings and appointments with selection from a range of services, preferred staff, and a visual calendar of availabilities. Encourage customers to sign up and aggregate all bookings and appointments for service providers across all industries on one central system.Starting Price: $19 per user per month -
6
Generative Studio X by OneReach.ai
OneReach.ai
Generative Studio X from OneReach.ai is the only conversational AI platform to be named a leader by all of the top analyst groups—including Gartner, Forrester, and IDC. GSX powers over 1 billion conversations per year and is trusted by leading brands like Deloitte, athenahealth, Pepsico, and McGraw Hill. Our CEO and co-founder Robb Wilson also wrote the first bestselling book about conversational AI for business, Age of Invisible Machines (Wiley) and hosts the Invisible Machines podcast. OneReach.ai was founded a decade ago as a research and development project focused on the idea that conversational AI would change every job . We identified key requirements for hyperautomation and created a platform specifically to support these needs. Using GSX, global organizations are creating digital workforces composed of AI agents that standardize communications and orchestrate existing software to automate work. OneReach.ai offers new architecture for a new era in development. -
7
Pomelo Health
Pomelo Health
Pomelo Health is a leader in the patient engagement and management space in North America since 2012. Pomelo’s suite of products includes an all-in-one patient engagement platform, a waiting room solution, and a vaccination solution for COVID-19 and other immunization campaigns. Key features to Pomelo’s patient engagement platform include e-booking, email and text appointment reminders, e-forms, telemedicine, broadcasts, and secure messaging. With thousands of healthcare practices in North America using its software, Pomelo is proven to improve patient satisfaction and reduce no-shows. The Pomelo Health vaccination solution is used by governments in both the US and Canada as well as some of the largest pharmacy chains including Walmart Canada. -
8
AlertFind
Aurea
Enterprise notifications that let you quickly communicate important information, monitor responses, and verify staff safety. AlertFind from Aurea Messaging Solutions (AMS) delivers the communications you need during emergencies and unplanned disruptions. You can send notifications to employees via email, landline, mobile phone, and text message — and allow them to respond. Connect directly to hundreds of data sources anywhere in your organization with our library of free API connectors. AlertFind’s proprietary platform provides quick and easy connections to your HR databases, including Workday, Peoplesoft, Active Directory and many more. The all-new user interface (UI) for AlertFind introduces a modern web-based experience while bringing convenience to your door. Take advantage of improved speed with a faster and more lightweight system while enjoying greater compatibility and security in your emergency notification system. -
9
Knowlarity
Knowlarity Communications Pvt. Ltd.
AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions. -
10
Grand Avenue Software
Grand Avenue Software
A web-based quality system software suite that helps medical device companies automate their processes and simplify regulatory compliance. Modules include: Audit Management, CAPA, Complaint Handling, Design Control, Document Control, Equipment Management, Nonconforming Materials Reporting, Supplier Management and Training Management. Designed from the beginning for ISO 13485 and 21 CFR Part 11 compliance. Audit results are recorded for each requirement in the audit. Requirements are marked as conforming, nonconforming, or not applicable. Each result may be detailed with one or more findings. Findings that may be recorded include observations, major nonconformances, and/or minor nonconformances. Findings may result in Corrective and Preventive Actions (CAPA) and/or may be documents with audit actions already completed. -
11
ServitiumCRM
Path Infotech
ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies. ServitiumCRM inspires businesses to build a future-ready field service organization that leverages native digital technologies that will enable you to improve user experience, increase employee productivity, achieve higher customer retention, and build a trusted relationship with your customers. We lay the foundation for organizations looking towards digital transformation and a customer-centric environment. With its rich feature functionality, ServitiumCRM builds a dynamic service ecosystem and provides deeper insights to improve business processes and workflows. Make customer service easy and convenient for your customers. -
12
Natterbox
Natterbox
Salesforce states that 95% of organizations have adopted the phone as a key communication channel, but being present isn’t enough. Customers expect a consistent and personal experience across all channels, and voice is no different. Achieve a 360° view of your customers and deliver highly personalized, award-winning customer experiences. Drive continuous improvement across your teams by prioritizing the right contacts and automatically logging calls in Salesforce. Leverage your call data in Salesforce reports and dashboards to improve customer satisfaction and gain business insight. Work how you want, where you want by using Natterbox as your phone, through your current phone, or via Microsoft Teams. See how Natterbox streamlines processes and productivity for your contact center agents, sales teams, operations, and remote workers. Whatever your role, our CTI solution is tailored to you. -
13
NexGen Virtual Office
NexGen Virtual Office
NexGen Virtual Office is a revolutionary digital office focused on creating PLACE and PRESENCE, making togetherness possible even when you’re apart. Beautifully designed, custom digital offices for remote teams and schools with real-time in-office status, 1-click secure video conferencing, advanced chat, and more. Missing from most digital office platforms is the presence of visible company culture. With NexGen Virtual Office’s customization options increase team engagement and the presence of Culture. Customization options include custom floor plans, room function and design, company branding, custom bots, and more. See how NexGen’s digital space can best fit your needs through a live demo and discuss a customized solution and pricing.Starting Price: $25 per user per month -
14
Hubtype
Hubtype
The next generation of customer engagement: frictionless and meaningful conversations throughout the entire customer journey. By 2023, messaging will dominate over all other customer communication channels. Businesses must adapt or run the risk of being left behind. Customers want to inquire, book, buy, and troubleshoot problems on messaging apps, not via email or phone. Conversational apps blend text and graphical interfaces. They automate simple tasks and escalate conversations to a human if necessary to ensure a high quality customer experience. Arm your business with the conversational tools you need for long-term success. Unify all customer messaging channels into one single powerful conversational platform. Hubtype helps businesses launch their conversational strategies across all messaging apps and bridges the communication gap with their customers. All-in-one conversational app for messaging channels. -
15
luminjo
Awelty
Luminjo is a simple and intuitive customer service software that allows you to offer the best customer support whether you are alone or in a team. You centralize all of your users' queries online. With luminjo , no software installation is required. The goal? Provide the best customer service without wasting time. You now have only one place where your customers can ask questions : your luminjo. Find all the messages sent by your team and your customers in your dedicated space (to your company ) on luminjo. You no longer have to worry about receiving applications. Everything is centralized! You know when an issue is resolved, how many questions are pending, and what has been done to help your customers. With luminjo, you are sure to have a customer's full issue history. So when a customer contacts you, you can see all the exchanges made. -
16
MoEngage
MoEngage
MoEngage is an Insights-led customer engagement platform for the customer-obsessed marketer. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard From Fortune 500 enterprises such as Deutsche Telekom, Samsung, and Ally to mobile-first brands such as Flipkart, Ola, and BigBasket - MoEngage has helped amplify customer engagement for all. Product managers and growth marketers can use MoEngage to provide a personalized experience throughout the customer lifecycle stages – from onboarding to retention to growth. What makes MoEngage different, is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization capabilities - -
17
ReadyDesk
ReadyDesk
ReadyDesk is a completely web based help desk software solution that has powerful features to meet the demands of businesses of any size. With ReadyDesk you can offer your customers several options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse the support articles in the knowledge base for self service, create tickets automatically by sending you an email and even chat with you live online. Tickets can be created by customers and technicians from the web interface and from incoming emails. Supports file attachments and tracks all actions in the ticket history. Technicians can work on multiple tickets at the same time using the tabs at the bottom of their interface. Create multiple customer portals to support an unlimited number of departments or companies. Each portal can have its own logos and settings. Customers can view existing tickets and open new ones, view invoices, assets, downloads and more and open live chat sessions.Starting Price: $9.00/month/user -
18
Absolute Performance
Absolute Performance
Absolute Performance brings a core of proactive infrastructure, application support, 24/7 monitoring and management and modernization services to make your technical and security headaches a thing of the past. As we learn your business, we are constantly looking for ways to leverage technology to improve your business performance. Each year, from a field of thousands of Managed Service Providers (MSP), IBM recognizes only one company in North America with its award for Leadership in Technology and Innovation. -
19
CLIENT LETTER
Top Down Systems Corporation
CLIENT LETTER is Customer Communication Management (CCM) software built for business users. Users create and manage templates, reusable content, and business logic in order to automate -- either partially or completely -- the creation of customer communications. This includes on-boarding materials, correspondence, statements, and other types of servicing communications. CLIENT LETTER integrates with a wide variety of systems for accessing data and content to use for personalization. Other systems can also "call" CLIENT LETTER application programming interfaces (APIs) and generate communications on demand. The software maintains an audit trail of who created, modified, approved and sent every communication. CLIENT LETTER retains an exact replica of every communication for compliance purposes. To schedule a free, no obligation, one-on-one demo, please visit: http://www.topdownsystems.com/contact/request-a-demoStarting Price: $30000.00/year -
20
WiseMo Remote Desktop
WiseMo
WiseMo software gives you the power to remotely reach, control and support PCs and Servers, Mac computers, Tablets, Smartphones and other mobile or embedded devices from any location. With our software, You’re only a click away from viewing a remote device screen and controlling its keyboard – from anywhere – your PC, Browser, Tablet or Smartphone. Advanced remote support, remote management and remote access tools are built directly into the WiseMo Guest and Host software to give you secure remote control of your fleet of devices, PCs, Servers and Mac computers. Connect to and support PCs, Servers, Mac, Smartphones, Tablets and other devices – on your local network – or from anywhere you have an Internet connection. Connect to and monitor or manage un-attended devices and computers, for example Windows Servers, Info terminals, etc. -
21
KePSLA
KePSLA
KePSLA works with hotels and the hospitality industry to provide guest feedback solutions, social listening tools, deep guest analytics & competition watch. Our solutions helps our customers to better understand their guests and thus hyper personalize the product and services. We guarantee ROI on our solution within 60 days of installation and a noticeable positive impact on your bottom line. Our solutions cover the entire spectrum of the traveler journey from creating inspiration, helping in research, improving the booking process, enhancing travel experiences & influencing advocacy. Power your business with our Review Intelligence solution. Manage your online reputation, grow your reviews on sites that matter to you most, deep dive into guest reviews and understand your hotel performance by the department. -
22
Kapta
Kapta
Kapta is key account management software that reduces churn and drives organic growth. When the going gets tough, vendors are the first to go. So you have to be more than a vendor—you have to be an indispensable strategic partner. Kapta has the software and process to get you there. Kapta offers key account management software, based on a proven system, so you can know your clients better, act quickly and effectively on their behalf, and demonstrate value, time and time again. Know your customer inside and out, so you can create more reliable forecasts for them and for you. See the overall structure and culture at your client’s organization, and build detailed profiles for individual key contacts. Understand what your customer is trying to achieve, and the factors that will help or hinder them along the way.Starting Price: $1,000 per month -
23
Quickly Review Us
Quickly Review Us
Positive reviews are the #1 factor that can significantly increase your rankings, web traffic, foot traffic and resulting business revenue. Our solution helps you tactfully ask and remind customers for feedback, guides them through the online review process and gives you a chance to reach dissatisfied customers before they write a negative review online. Every subscription includes a Dedicated Account Manager. We know you are busy running your business so we set up and optimize your Company Review Page. We can also manage the Review Invite Campaign for you. All you have to do is view the results in your dashboard and respond to or share any reviews. After creating a Free Trial account you will get your own Branded Review Page. We setup your page but every aspect is completely customizable.Starting Price: $59 per month -
24
ReminderCall
ReminderCall
ReminderCall is a HIPAA-compliant appointment reminder system. Send appointment reminder messages and confirmations from your existing scheduler to help stamp out no-shows. Set up your automated reminder calls to go out automatically from your scheduler and remind customers of their appointments. Customize with an automated voice, your voice, English, Spanish or French, and male/female voices. Listen to any call directly from your dashboard. Keep track of anyone who unsubscribes with your built-in opt-out / do-not-call list. Just book your appointments, and the system sends appointment reminders automatically. Create a powerful strategy using a combination of reminder calls, text reminders, and email reminders in minutes with easy, mobile-friendly templates. Are you ready to reduce your no-show rate by 90%? ReminderCall automatically sends appointment reminders to your customers as you book appointments. One simple setup gets you on your way. -
25
Kundo
Kundo
Modern tools for better customer service, email, chat, enquiry forum, telephone, social media and FAQ. Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control. We know that the provision of top-quality customer service is dependent on more than just having the best tools. We, therefore, want to help you to succeed in all aspects of your customer service. Find out more about our entire range here! To ensure you get the maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have. As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels. -
26
i-Scheduler
PeoriaDesignWeb.com
Appointment scheduling software is a customizable program to make appointments online ( medical, professional services , physical resources ). The software can be customized in dozens of ways to meet your unique scheduling requirements. Reliability is very important which is why I offer access to a real time backup of your system on another server. In case the server is down, you can always view your schedule on the backup server. My design intent is to make it as easy as possible for a user to quickly schedule an appointment. I firmly believe, "Less is more" . The program does not require a user to 'Register' nor does it require them to have a password to make appointments. However, the program offers powerful back-end functionality for an administrator. For example, the admin can do mass scheduling and cancellations, set up auto-repeating bookings, and colorize appointments.Starting Price: $10.00/month -
27
Helpmonks
Helpmonks
Save time and money with our team collaboration tool. We unified shared mailbox, customer management, live chat, email marketing tools, and marketing automation tools to help your business succeed. Our team email management tools make it easy to get your whole business on the same page and boost team productivity. Collaborate in yourshared inbox. Delegate emails, add private email notes for you and your team, and much more. Collision detection prevents duplicate replies to your customer responses. However, Helpmonks is so much more than a team inbox. With Helpmonks, you also get advanced contact management with a complete customer conversation history. Plus, add our live chat tool and email marketing platform to boost sales and business growth. Reach more customers, nurture leads, and build customer loyalty with our email automation tool. Automatically send an email drip campaign based on your customer's behavior with ease with the Helpmonks marketing automation software.Starting Price: $9 per month -
28
AlphaBlues
AlphaBlues
Due to increasing competition in every industry, customer experience becomes a key driver in gaining a competitive edge. Building a good chatbot can be a daunting task. In order to create the best chatbot you need to have a data-driven approach. With AlphaBlues analytics you will understand customers’ satisfaction, get insights into opportunities for business growth and customer retention strategies. You need to be able to hold seamless, synchronous conversations with consumers across whatever channel they happen to be using at the time, no matter where they are. Improved personalization delivers a more relevant user experience, and the high levels of automation enable cost-effective delivery at scale. Scale every part of your business, sales, marketing and support with highly customized chatbots and chat specially designed to your needs. Capture your customer's attention and make your chatbot more fun to engage with easily customized visuals that match your brand. -
29
Mediktor
Mediktor
Mediktor is the most accurate AI medical assistant for triage and prediagnosis. We carry out clinical trials in the real world with real patients, our AI solution is clinically validated. We understand your business and we adapt our solution to create the best value proposition, aligned with your goals. We have worked for the past 10 years with Top Health Companies around the world. Our award-winning clinical trials produce relevant, compelling, clinical evidence, setting a new gold standard in the industry. Our clinical trials are carried out in the real world with real patients. Our clinical trials are led by independent researchers who design the protocols, gather data and consolidate the results. Our clinical trials are published in leading scientific journals. Our system based on artificial intelligence (AI) asks you the questions a physician would. -
30
Applied CSR24
Applied Systems
Big tech companies like Amazon have set the bar for convenience and anytime, anywhere service – and insurance is not immune. Your customers want to be able to interact with your business, access their policies, and request information whenever or wherever they want. When you give customers the convenience to self-serve, your team is freed up to focus on other revenue-generating activities. Our online and mobile customer self-service application Applied CSR24® is the first of its kind in our industry that keeps your customers and systems connected to your business. Meet the digital demands of today’s consumers to increase client satisfaction, build client loyalty and stand out among the competition. No two clients are alike. Alter the documents each client receives to best match their unique needs.
