About CLIENT LETTER

CLIENT LETTER is Customer Communication Management (CCM) software built for business users. Users create and manage templates, reusable content, and business logic in order to automate -- either partially or completely -- the creation of customer communications. This includes on-boarding materials, correspondence, statements, and other types of servicing communications.

CLIENT LETTER integrates with a wide variety of systems for accessing data and content to use for personalization. Other systems can also "call" CLIENT LETTER application programming interfaces (APIs) and generate communications on demand.

The software maintains an audit trail of who created, modified, approved and sent every communication. CLIENT LETTER retains an exact replica of every communication for compliance purposes.

To schedule a free, no obligation, one-on-one demo, please visit:
http://www.topdownsystems.com/contact/request-a-demo

Pricing

Starting Price:
$30000.00/year
Pricing Details:
Pricing depends upon the number of users and license type.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Top Down Systems Corporation
Founded: 1981
United States
www.topdownsystems.com

Videos and Screen Captures

Browser-based UI for creating content

Browser-based UI for creating content

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Product Details

Platforms Supported
Windows
Linux
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support

CLIENT LETTER Frequently Asked Questions

Q: What kinds of users and organization types does CLIENT LETTER work with?
Q: What languages does CLIENT LETTER support in their product?
Q: What kind of support options does CLIENT LETTER offer?
Q: What type of training does CLIENT LETTER provide?
Q: How much does CLIENT LETTER cost?

CLIENT LETTER Product Features

Content Management

Audio Content Supported
Customizable Templates Supported
Document Indexing Supported
E-forms Supported
Full Text Search Supported
Image Editor Supported
Text Editor Supported
Version Control Supported
Video Content Supported
Website Management Supported
SEO Management Not Supported

Customer Service

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Document Management

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Supported
Email Management Supported
File Recovery Supported
File Type Conversion Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Supported
Version Control Supported
Document Capture Not Supported
Document Conversion Not Supported
Electronic Signature Not Supported
Forms Management Not Supported