Audience

Companies and businesses seeking a solution to improve their customer service

About Kundo

Modern tools for better customer service, email, chat, enquiry forum, telephone, social media and FAQ. Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control. We know that the provision of top-quality customer service is dependent on more than just having the best tools. We, therefore, want to help you to succeed in all aspects of your customer service. Find out more about our entire range here! To ensure you get the maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have. As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels.

Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Kundo
Sweden
kundo.se

Videos and Screen Captures

Kundo Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

Kundo Frequently Asked Questions

Q: What kinds of users and organization types does Kundo work with?
Q: What languages does Kundo support in their product?
Q: What kind of support options does Kundo offer?
Q: What type of training does Kundo provide?
Q: Does Kundo offer a free trial?

Kundo Product Features

Customer Service

Alerts / Escalation Supported
Appointment Management Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Self Service Portal Supported
Call Center Management Not Supported
Email Management Not Supported
Queue Management Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported