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About

Accelerate your anything-as-a-service business. To succeed and grow in the digital and as-a-service era, companies need to be nimble, responsive and efficient in the ways they deliver services. CloudBlue is here to help. Our proven hyperscale digital platform delivers end-to-end services that accelerate how partners adapt, compete and grow. Accelerate your pace of innovation with CloudBlue PaaS or a dedicated platform. Start selling 200+ cloud services immediately through a built-in marketplace. Streamline the lifecycle of subscriptions. Manage provisioning, billing, channel and subscriptions with telco-grade system capabilities.

About

Modern tools for better customer service, email, chat, enquiry forum, telephone, social media and FAQ. Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control. We know that the provision of top-quality customer service is dependent on more than just having the best tools. We, therefore, want to help you to succeed in all aspects of your customer service. Find out more about our entire range here! To ensure you get the maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have. As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Cloud services companies looking for an advanced Channel Management solution

Audience

Companies and businesses seeking a solution to improve their customer service

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CloudBlue
Founded: 1998
United States
www.cloudblue.com/platform/

Company Information

Kundo
Sweden
kundo.se

Alternatives

Alternatives

BlueSEOTools

BlueSEOTools

BlueSEOTools.com
Videotron Business Television

Videotron Business Television

Videotron Business
Dashboard OSM

Dashboard OSM

FullStac

Categories

B2B eCommerce Supported
Channel Management Supported
Cloud GTM Supported
Marketplace Supported

Categories

Customer Service Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Acronis Cyber Protect Cloud Supported
AWS Marketplace Supported
Amazon Web Services (AWS) Supported
Consensus Harmony Supported
Google Cloud Platform Supported
Microsoft Azure Supported
Nekton.ai Supported
ScalePad Quoter Supported
Wufoo Supported

Integrations

Acronis Cyber Protect Cloud Not Supported
AWS Marketplace Not Supported
Amazon Web Services (AWS) Not Supported
Consensus Harmony Not Supported
Google Cloud Platform Not Supported
Microsoft Azure Not Supported
Nekton.ai Not Supported
ScalePad Quoter Not Supported
Wufoo Not Supported
Claim CloudBlue and update features and information
Claim CloudBlue and update features and information
Claim Kundo and update features and information
Claim Kundo and update features and information