Page 48 | Best Customer Service Software of 2026

Onboard

Onboard.io

Organize, automate & manage customer onboarding from handoff to launch. Finally, software made specifically for customer implementation teams. Customer onboarding isn't meant to be one-size-fits-all. Every customer is unique, it's time to say goodbye to your inflexible templates. Onboard’s software uses variable customer requirements to create dynamic launch plans (aka Maps), saving endless time & energy and providing a truly customized onboarding experience. Stakeholders, both from your team (internal), and your customers' team (external) work off the same dynamic launch plans: providing end-to-end visibility, accountability and keeping everyone on the same page. Never again ask your team, "Where is this customer in the onboarding process?" Much of the onboarding process is repetitive, enable your team to launch more clients faster, with less effort. Provide consistent, reliable service & maximize customer ROI by reducing time-to-value.

Starting Price: $99 per month

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TeamViewer Frontline

TeamViewer

TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need — from picking products and assembling parts to inspecting equipment and getting help from an expert. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

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RateMe.link

In under 5 minutes you'll be ready to get more and better ratings and reviews, more frequently, from your real customers on any online review site that matters to your business. No changes to your website, no technical skills required. You'll be set up in a few clicks, just fill in the blanks: the name of your business and pick the relevant review sites. Done - you are set up to get more reviews! Start giving out your RateMe.link - on your website, by email, social media, text or offline - via QR code - in your rooms, on printed material, bills, delivery slips, invoices. Your customers will find a user friendly, clean, crisp, frictionless 1-click stars rating page. You'll always be the first to learn about your customers' experiences, before reviews go online. All ratings and feedback that you get via your RateMe.link are accessible in your private dashboard.

Starting Price: $97 per link per year

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Mosaic

Intrado

Mosaic delivers digital conversations across all channels, orchestrated with our experts or on your own. Build once, deploy everywhere. Mosaic allows for your consumers to dynamically automate conversations with your brand leveraging intelligent virtual assistants. Enterprise-grade performance backed by industry expertise, regardless of industry or company size. Inbound and outbound across voice, text, social, and email. Cloud technology provides fast and easy solution activation, so you're up and running quickly. Mosaic enables personalized and easy experiences across all channels for your customers when they contact you. Like having your best employee engaged on every interaction to answer questions and facilitate transactions. Lifecycle managed services is a hands-on and consultative approach to delivering Mosaic. Intrado Success Coaches ensure that the software is maintained and updated with current controls and functionality, along with market best practices.

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Hopps

It's like the Genius Bar, but for marketing. Build a marketing plan tailored for your business. Our experts have helped grow some of the largest companies in the world from small startups and are tailored to give you the advice you need. We can help with questions like. How do I market my product to enterprises? What is the right marketing setup for my small business? How do I build and test potential target personas? Channel strategy consists of selecting the type of channel, determining the desired intensity of distribution, designing the channel configuration, and managing the channel on an ongoing basis. Master your online presence. Learn how to reach your audience faster and cheaper by working on your paid ad strategy, optimizing your campaigns and refining your retargeting. Get your first session free. We are so confident in the help and value of our experts that you don't even have to enter in a credit card. See for yourself why we are the top choice for getting marketing help.

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Strigo

Strigo is a trusted software vendor in the customer training industry. Leading software companies use our solutions to gain, retain and expand their customers through education. Our product portfolio includes the following: ------ Virtual labs Cloud-based sandboxes for self-served hands-on learning on any type of software. ------ Virtual classroom Specialized virtual classroom for software training where trainers can view all of the learners' screens and easily collaborate with them. ------ In-app academy An embeddable academy for SaaS products that delivers an engaging, frictionless learning experience right inside the product.

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HyperVerge

Companies in Fintech, Crypto, Gaming, Edtech, BFSIs, Telecom, Marketplace etc use HyperVerge’s Identity Verification Platform for onboarding customers seamlessly, fraud checks, face authentication, age verification, document verification, eKYC and other services. HyperVerge currently helps clients onboard over 30 million customers every month (~3% of India’s population). With just an ID and a Selfie, you can verify the identity of your customer in seconds. You can prevent fraud and ensure compliance with AML/KYC. Customer onboarding TAT can be reduced from several hours to just a few seconds. With an accuracy of 99.5% (the highest among competitors) and 600+ million KYCs across 200+ countries since 2019, HyperVerge’s technology is built for scale. They work with SBI, LIC, Jio, Vodafone, Bajaj Finserv, L&T, Swiggy, WazirX, Coinswitch, Razorpay, ICICI Securities, SBI Cards, Grab, CIMB, FE Credit, Home Credit, and 100+ clients across 5+ geographies for their onboarding journeys.

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Tiflux

A ticket management, team management, contract management, and remote management, monitoring solution that help in productivity and control of IT assets for service providers, software houses and internal IT Departments. Set your own brand, color and url at our white label plan to give more confidence to your customers. Some off tools are remote access, password safe, monitoring, chat, app mobile and other. Organize your team's routine and processes with simplicity and ease. Manage queues, stages, SLA, inventories, communication, remote access, monitoring and more. Here you organize your service flows in a simple and easy way, with integrated tools and management indicators. Executive, performance, profitability and other reports that will help you make decisions. Monitor customer assets and personalize attention notifications via our Service Desk's smart agent. Through the smartphone, you and your team have access to requests and streamline service.

Starting Price: $15 per month

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Milvus

We are an intelligent HelpDesk, we will optimize management processes, increase the productivity of your team and increase the efficiency of your support. Offer more possibilities to your customers, opening tickets from different devices. Have more flexibility to configure your customers' SLA in a unique, simple and direct way. Use the mobile app of the inventory management system and ensure the good management of IT assets, through the monitoring and total control of the entire equipment park of your customers wherever and whenever you want. Increase the productivity of your technical support team with intelligent and automated inventory control , see some of the resources. Optimize your management and relationship with your customers! Get alerts of key machine features on your dashboard. Workflow, automation and ticket triggers. Password Vault, satisfaction survey, ticket scheduling, follow customer, service catalog, follow ticket, ticket conference, advanced dashboard.

Starting Price: $25 per month

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Moobidesk

Maven Lab

Designed to help businesses deliver a seamless and immersive customer experience through a unified platform. Serving a broad range of industries including insurance, banking, retail, telecommunications, technology and more. We are in a rapidly moving and highly interconnected world, where your target audience are using their most preferred and convenient communication channel to get in touch with you. During the engagement, they expect you to not only know them well but your response time to be almost immediate. Moobidesk connects all essential communication channels on a single platform. Combining Artificial Intelligence and Machine Learning, we make it fast and easy for you to handle sales and customer support by automating your entire customer engagement. Logging a case ticket or storing chat histories into your CRM is also seamless, with ready-made APIs to be integrated into your systems quickly and efficiently.

Starting Price: $68 per month

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Vergic Engage

Vergic

Companies and organizations have invested heavily digitalizing services for their customers, making it easier to access info, products and self-services. It’s used all the time and from all devises. Yet, when a customer want’s to interact or is in need of assistance, they are often forced out of their digital context into a traditional channel like phone or email. The opportunity to help the customer ‘at the moment of need’ in a digital context is then lost and money invested in digital transformation is wasted. As a company you never have to miss any opportunity to sell or serve your digital customers. No matter if your goal is on-line sales, customer support, lead generation or complex support processes; with Vergic Engage you can master the digital customer journey. Any company or organisation, no matter vertical, can define some sort of customer journey. The Vergic Engage Platform will orchestrate that journey while keeping the customer in a digital context.

Starting Price: €35 per user per month

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Zluri

Zluri is a cloud-native SaaSOps platform enabling modern enterprises with SaaS Management, Access Management, and Access Review capabilities. Zluri empowers IT and Security teams to gain visibility into their SaaS landscape, unlock recurring savings, & securely manage access with provisioning and de-provisioning of users. Zluri’s technology is powered by an Authknox engine, and assisted by an Automation engine, enabling companies to navigate & control complex SaaS ecosystems easily. Trusted by over 250 global customers, Zluri is committed to delivering innovative, reliable, and scalable solutions that empower organizations to optimize their SaaS usage, ensure compliance, and enhance Access Management practices.

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Level

Level is a remote monitoring and management (RMM) solution that gives you fast, intuitive, and secure access to your devices located anywhere in the world, right through your browser. With a simple one-line command, you can access up-to-date information on your endpoints, or control them with Level's low-latency remote access. Designed with security in mind, Level uses fully encrypted peer-to-peer (P2P) connections with your devices, meaning no third-party exists between you and your hardware. Your team can create powerful scripts, execute them across any or all devices, all while being able to control who can access them. Level is bringing an innovative, efficient, modern approach to remote monitoring and management.

Starting Price: $20/month

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GoDesk

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rule and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Starting Price: £10/month/user

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Glartek

Glartek is an Augmented & Connected Worker platform. Combines a customizable, no-code Connected Worker digital platform with Augmented Reality functionalities, helping improve safety and efficiency in the industry. Through digitized processes, digital work instructions, organized workflows, and 2D/AR guidance, frontline workers will be able to better perform their operations, increasing their skills, safety, and productivity. Enhance Team and Task Management, Monitoring, Analytics, Training & Skills Management, and more. Glartek focuses on continuous innovation, offering valuable add-ons to enhance your capabilities and efficiency. Virtual Remote Assistance for real-time collaboration, AI and Machine learning for data-driven insights, IoT support for seamless connectivity, 3D models for immersive visualisation, Connected Glasses to enable wearable technology integration for a hands-free experience, and enterprise features tailored to your specific needs.

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Affinity Canvas

Turn your static designs into a finely-tuned and scalable service machine. Our simple designer makes it easy to take your current process and make it into clear, visual steps and stages; complete with assignments, assets, and full flexibility to adjust without having to start over. Onboard all of your clients through a single, simple dashboard. Real-time insights give you more control over time-to-value and retention. You’ll know exactly which parts of the process need your attention and innovation, and easily communicate up and down the organization. By giving your frontline employees a voice, you’ll more deeply understand customer pains and be able to optimize and innovate your process. Your employees will be more engaged and satisfied, and you’ll foster a culture of customer-focused problem solving.

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Rectangled

Isometrica Experiences

Get superfast business reviews, feedbacks and drive more sales for your business with our world's first AI-powered online reputation management tool. Track your business activity with our real-time dashboards We understand every business needs whether your requirement is hands free offline or truly digital we have a solution for you! Garner super fast reviews from your real customers and turn your customers in to brand advocates. Get more responses from your audience with our creative and interactive forms. No coding required! Simple setup and easy to use. Integrate with you in-store POS and let the automation do the work. We understand every business needs whether your requirement is hands free offline or truly digital we have a solution for you. Be the most loved and trusted business in your area with our OR platform. Know what your customers respond to the most and leverage customer insights to drive your business decision making.

Starting Price: $202

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Blue Zone

Blue Zone Technologies

Reputation management brings all of the factors that contribute to your business’s online presence in one place, so you can take control of your online reputation. Blue Zone’s reputation builder gives you the power to gather customer experiences, boost your scores, and shine in front of potential customers. Most everyone has heard of the “Blue Zones” around the world – regions in which people live much longer than average. The geographical locations are incredible and intriguing, but the philosophy behind them is what means the most. Researchers identified just what sets these regions apart. Turns out, they all share specific lifestyle habits, proving that only 20% of how long a person lives is genetic. The rest is lifestyle and environment. We’ve taken this truth and applied it to our lives – and the lives of our own business – with great success. It’s time for us to share this method with the business world. It’s the heart of what we do.

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FixAppt

Easy online appointment booking & scheduling software for service businesses and professionals. Go paperless, cashless & effortless with FixAppt for FREE today. + Read our guide on using FixAppt for COVID-19 Business Continuity - "Rules-based automated scheduling and built-in Zoom integration"

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Shopify Inbox

Shopify

Turn browsers into buyers using the power of chat. Manage customer conversations, create automated messages, and get insights to focus on chats that convert, all from Shopify Inbox. Add Shopify Inbox for free and customize online store chat, saved responses, and more right from your admin. Talk to customers and manage conversations with ease from the mobile app or web. Use metrics in your admin to understand how chat is performing so you can plan for growth with confidence. Get insights into what customers have in their cart when you talk to them using online store chat. Share custom discount codes over chat to close sales and turn a one-time shopper into loyal customer. Identify conversations that are likely to lead to a sale with automatic chat classification. Create FAQs so customers can find answers to popular questions about your return policy, shipping details, and more. Keep your brand consistent and use saved response shortcuts to help customers quickly.

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SharedInbox

Manage customer support and communication directly from Slack. Collaborate effectively on shared emails like support@your.domain without sharing passwords among team members. SharedInbox connects to any email you currently use. You can also get an @in.sharedinbox.co email you can setup forwarding to. Just hit the command SharedInbox /compose and send emails to anyone. On any email thread, Just hit Reply Mail. Each incoming or outgoing email creates a new Slack Message Thread, easily tag teammates and discuss. Every account comes with a support site your users can send and manage their support requests from. No new installation or application required. Use a tool your team is already familiar with Slack. Know when your email is delivered and when it is opened. See files and pictures attached to your emails directly in Slack. Create a custom signature to attach to your emails. Set a custom message that is automatically sent once you get an email.

Starting Price: $5 per month

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Dynamics 365 Remote Assist

Microsoft Dynamics 365

Take advantage of information from Dynamics 365 Field Service or capture asset information and integrate it with Microsoft Power Platform or other enterprise applications. Avoid unnecessary travel and reduce costs and delays with remote inspections combining video, screenshots, and annotations on your devices. Launch Dynamics 365 Remote Assist mobile directly from a Field Service mobile booking and post call info to the associated work order's timeline.

Starting Price: $65 per user per month

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FYPM (F*** You Pay Me)

FYPM (F*** You Pay Me) is the Glassdoor for influencers and creators. By influencers, for influencers. See what other influencers are getting paid for similar campaigns & brands. Sort and compare your results by industry, brand, platform, follower count and other social media metrics. Gauge what price you should charge for a brand collaboration using crowdsourced data and advice from other influencers. Anonymously share information about brands you’ve worked with to help the community get paid! Your bank would never accept ‘exposure’ as payment. Neither should you. You may review as many brands as you like, but you must contribute at least one to receive access to our site. After we verify your account you will receive full access to our site, where you can compare your results to others and see if you are getting paid fairly! Join today to support transparency, fairness, and accountability in the influencer industry.

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Aritic Desk

Aritic

Aritic Desk offers real time performance analysis based on ticket properties, agents catered to, time trackers, etc. Don't rely on manual reports to analyze the performance of your team against each client or agent. Increase and encourage collaboration with real-time chat supports. No more fake names and pre-written answer templates. Interact with your clients and agents real time, and offer genuine relevant solutions. Let your agents or clients see the support in any language they are comfortable in. Once the app is installed, the language widget is available, and you can change the language. Analyze each profile in-depth, starting with how many tickets were created, who created, the progress status, etc. Use filters to dig in deep and know specific details, for example, which agent creates more tickets, engages more, etc. Aritic Desk is loaded with features, that help you manage your customers online.

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IBM Control Desk

IBM

Enjoy user friendly self-service, automated service management, and seamlessly-integrated, best practice-based service desk capabilities. Managing multi-vendor, multicloud environments has become an increasingly complex task. IBM Control Desk provides the IT service management (ITSM) needed to simplify support of users and infrastructures. It reduces costs and increases satisfaction through self-service, automated service management and integrated, best practice-based service desk capabilities. The Service Catalog and Enterprise App Store allow users to select available services and deploy approved software to their devices without help from IT staff. IT practitioners benefit from best practice-based process automation capabilities, integrated knowledge and problem management, and visibility into asset, configuration and change information. Manage IT services and IT operations in context of business objectives and commitments.

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SAP Service Cloud

SAP

SAP Service Cloud is a comprehensive customer service solution that supports great omnichannel customer experiences and contact center efficiency. Increase customer loyalty with reliable, personalized omnichannel service, and drive business growth by delivering service excellence. Provide seamless service experiences across different channels, including self-service. Increase customer service profitability with intelligent technologies that cut resolution times and help agents excel. Improve employee satisfaction and performance with user-friendly agent tools and contextual support. Support sales, commerce, and marketing with outstanding customer service. SAP Service Cloud can help your company deliver fast and personalized customer service and increase service efficiency. It connects customer contacts from different channels in one solution to enable a consistent service experience across any contact channel.

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RestSend

Efficient Whatsapp conversation assistant, showing your customers, automatically responding to keywords, taking care of customers. The labor cost is high and there are no standard operation tools. Have difficulty in understanding user needs, and the conversion rate is not high. Enabling enterprises to fine operation and efficient transformation. In the form of text, emoji, and link, it can meet the requirements of personalized welcome messages configuration in multiple scenarios. Making good use of keyword-based auto reply not only lets customers feel warmth and care of the enterprise, but also promotes the subsequent efficient conversion. With 20 commonly used messages set up, you can use one-click reply to solve the problem of slow typing and low communication efficiency. Send mass messages to your customers. Keep them coming back with updates, promotions and more. Sky-high open & reply rates.

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alphachat

Serve more customers automatically. Your SaaS business FAQs are handled by the AI bot. Your customer service agents have to work less. Increase deflection rate in messaging channels. Agents can focus on sales and complex issues. Bot gives accurate answers to customers. No need to repeat when transferred to agents. Conversational bot with NLU and intent detection. Enterprise grade with top SaaS-specific templates. Build bot in one language, automatically knows all. AI suggests improvement into your training data. Share bot with colleagues via ready-made URL. AlphaOS for writing custom code into bot actions. Bot authenticates users via your standard log-in.

Starting Price: €399 per month

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Jumper.ai

Make yourself personally available to your customers and attend to them anytime, anywhere - via messaging apps, on your website and blogs, or through your social posts and ads. Deploy artificially intelligent conversational bots, assign in-store sales associates, or mix the two to handle any volume of simultaneous and heterogeneous customer conversations. Process transactions and let your customers shop via instant messaging like it was your cash counter. Take orders, collect payments, book appointments, and more. Discover meaningful insights about your customers’ shopping behaviors. Keep them in the know with relevant notifications and tailored product suggestions. Jumper.ai provides a personalized solution to engage with our fans, to learn more about our consumers, and to shape future campaigns.

Starting Price: $0

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Ruby

Ruby Receptionists

Ruby’s here to answer your calls and connect with your website visitors, so you can focus on your business. We never call in sick. We never go on vacation. We are always on. From full-time to just-when-you-need-it, Ruby’s virtual receptionists have got you covered—making the most out of every customer conversation. Ruby can work as a full-time extension of your team. Call answering, routing and transferring, customer intake, messages, and more are all included. Send calls to Ruby, straight to you, or any other number you choose with call forwarding. Have us hold calls with one tap, or set Ruby as backup—we’ll answer only if you don’t. Update receptionists on your preferred call answering instructions with the status function, sync your day’s schedule with your call handling using Ruby’s calendar integration, and provide messages you’d like relayed to your callers.

Starting Price: $349 per month

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Best Customer Service Software - Page 48

Compare the Top Customer Service Software as of June 2026 - Page 48

Onboard

TeamViewer Frontline

RateMe.link

Mosaic

Hopps

Strigo

HyperVerge

Tiflux

Milvus

Moobidesk

Vergic Engage

Zluri

Level

GoDesk

Glartek

Affinity Canvas

Rectangled

Blue Zone

FixAppt

Shopify Inbox

SharedInbox

Dynamics 365 Remote Assist

FYPM (F*** You Pay Me)

Aritic Desk

IBM Control Desk

SAP Service Cloud

RestSend

alphachat

Jumper.ai

Ruby

Best Customer Service Software - Page 48

Compare the Top Customer Service Software as of June 2026 - Page 48

Onboard

TeamViewer Frontline

RateMe.link

Mosaic

Hopps

Strigo

HyperVerge

Tiflux

Milvus

Moobidesk

Vergic Engage

Zluri

Level

GoDesk

Glartek

Affinity Canvas

Rectangled

Blue Zone

FixAppt

Shopify Inbox

SharedInbox

Dynamics 365 Remote Assist

FYPM (F*** You Pay Me)

Aritic Desk

IBM Control Desk

SAP Service Cloud

RestSend

alphachat

Jumper.ai

Ruby

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