LeadNXT is an India-based unified communication and lead management platform that combines CRM, cloud telephony, WhatsApp Business API, and omnichannel marketing in a single system. Operating since 2014 and headquartered in Noida, it serves more than 5,000 businesses across real estate, education, healthcare, finance, insurance, retail, and banking, and handles over 50 million calls per month with a 99.9% uptime SLA.
The platform captures leads from multiple channels, scores and distributes them, and automates follow-ups through a built-in pipeline. Its cloud telephony suite includes IVR, toll-free and virtual numbers, click-to-call, and missed-call services, while the WhatsApp Business API module supports bulk messaging, chatbot automation, and missed-call-to-WhatsApp routing. AI chatbots qualify leads and answer queries around the clock, and the omnichannel marketing tools run SMS, email, voice-broadcast, and WhatsApp campaigns with unified analytics.