Best CRM Software in the UK - Page 63
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Cendyn CRM
Cendyn
Cendyn CRM is a next generation CRM and CDP platform that empowers hoteliers to build stronger relationships with their guests while driving profitable revenue. Take control of your guest database, fuel personalized interactions, and boost direct bookings. Cendyn CRM is a cutting-edge CRM platform designed to empower hoteliers to build stronger relationships with their guests while driving profitable revenue. As a cloud-based Customer Data Platform (CDP) and CRM platform that offers an ultimate all-in-one solution tailored specifically for the hospitality industry, Cendyn CRM excels at marketing automation across channels, guest journey automation, and sales CRM. With Cendyn CRM, hoteliers gain complete control over their valuable guest database, ensuring personalized interactions across all channels that amplify guest satisfaction and drive more direct bookings. -
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UniFocus
UniFocus
Now, more than ever your managers need the right technology to do their jobs, manage their teams and address day-to-day challenges. Our integrated solutions are designed to optimize your workforce management in real-time. We provide the industry expertise, training, technology, and partnership to ensure that your managers have the tools they need to make smarter decisions. We give your managers what they need to make better decisions. Our unique platform uses smart technology to automate everything from planning and scheduling to managing time and attendance. Our solutions are designed to give them the real-time information they need to manage more effectively—from anywhere. They can do more with the staff they have—and get the feedback they need to enhance your customer’s experiences while working smarter. The result? Your managers improve your business. -
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Salesfloor
Salesfloor
Using our mobile clienteling platform, retail associates are able to connect with customers in store, continue to sell to them online, and generate additional commission. Customers get more personalized shopping experiences and retailers increase their online conversion rates, average order values, and see a drop in return rates. Salesfloor is an award winning platform that combines clienteling, virtual selling and mobile point of sale tools. Store associates use Salesfloor to deliver personalized and convenient experiences for customers on any channel through live chat, video calling, e-mail, SMS and more. Customers connect with a local store associate in real-time through video, live chat, e-mail, SMS and appointment requests (virtual or in-store). Associates sell virtually through multiple channels and sales are attributed to the appropriate associate or store. Empower associates to serve customers in a personalized way across all channels and develop more meaningful relationships. -
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ORLIG CRM
ANBIZ
Gamification applies game mechanics into daily tasks and activities to drive employee and customer behaviors. ORLIG CRM provides you the ability to use the power of Gamification to overcome work challenges, resulting in motivated and engaged employees and customers, increased productivity, improved sales, and enhanced customer experience. Reaching the right target audiences with the right marketing message will generate leads that can be converted to sales. This will generate great numbers for your business! With ORLIG CRM, you can segment and profile your existing customers, thereby maximizing the potential from each customer interaction. Good customer service, especially customer enquiries and post-sales services, means great customer relationships. ORLIG CRM allows you to manage all your customer interactions in a single platform, providing your employees access to quick-action information, thereby improving efficiency in resolving customer issues before they even happen! -
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Service Hub CRM
Service Technologies
Service Hub CRM provides stellar service with ease. On average it can take more than 3 phone calls to reach a customer to schedule an appointment. Put the power to Provide Stellar Customer Service in your employees’ hands. Communication is the key to any relationship. We know that every little detail must be accounted for. We’re able to customize our software to specifically fit your business needs. Why use separate systems when you can consolidate. Our team will help you navigate our system and learn how to properly use it. Get all the information you need right from your dashboard. Have your technician give you and your customers up to date status on their tickets. Keep track of all your orders right from your app for more efficiency. Never get lost going to your next call. Upload files right from your device and for instant access. Receive notifications right to your phone on the status of your orders. -
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doopoll
doopoll
Create beautiful surveys that get 3x more responses. Track responses in real-time. Get fast insights with autogenerated charts. Organisations that actively survey their customers see increased revenues, decreased marketing costs and outperform their competitors. doopoll gets you 3-4x more responses from your customers. Make it easy for your staff to give you their feedback. doopoll is anonymous by default helping you ensure you keep your finger on the true pulse of the organisation. We’re all sick to death of webinar presenters talking at us. But you’ll give us something to get excited about: real time voting that is simple and fun for them to use. Use our expert written survey templates for customers, employees and webinar attendees. Collaborate with your team to build, manage and review your survey in real time. Generate QR codes – great for events. Hold up a phone camera and get to the survey simply. -
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Minerva
Minerva Knows
Minerva empowers you to effortlessly create clickable instructions for anything online. Any time you have to communicate a set of steps, without physically standing next to someone, you can use Minerva! The tool is free. For additional paid features (e.g. analytics, collaborative editing), we're excited to offer additional support. Minerva is an interactive “how-to” guide. Our guide shows you where to click, and what to do next so you can spend less time googling and more time doing. Our mission is to make it easy for anyone to do anything online, especially you. We show you where to click, and what to do next. Download our extension today! We are making process knowledge and expertise instantly accessible wherever you need it, right as you need it. Minerva Pro enables you to make private recipes, create teams, and view analytics at the individual, team and recipe level. -
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Flexibase DMS
OpusVL
With everything from finance to CRM in the same system, there’s no need to juggle – or pay for – multiple platforms that aren’t joined up. Instead, bring all the information you need together, eliminate re-keying and spend time on the things that really count. Eliminate growing pains, uncover new efficiencies and take your service to the next level, online or offline. All in one platform that’s available in the cloud or on-premise. With extensive automation, Flexibase DMS lets you reclaim the time that could otherwise be wasted on repetitive processes, data entry and manual tasks, helping your team become more efficient. Flexibase DMS leverages the data inside your dealership, giving you greater visibility and accurate, up-to-date reporting. So you get the insight you need to make more informed decisions. -
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4Q Marketing Platform
mKonnekt
Our 4Q platform collects, presents, and provides insights to customer data from all your marketing channels on a single dashboard and provides you with actionable insights to raise brand awareness and generate incremental revenues. Integrated marketing approach in line with our A2A Framework™ to raise awareness and increase customer engagement. Manage all your marketing channels from a single dashboard and use data to deliver the right message at the right time. Get an overview of Key Performance Indicators of your offline and online marketing strategies for quick analytics and insights. Assess data from different social media platforms to measure the changes in important metrics over time. Get insights and data to understand customer behavior on your website which helps you to optimize your website for key conversion metrics. Measure the results of individual campaigns in real-time, check where your visitors are coming from, and compare data over time. -
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Feedio
Feedio
Feedio is an all-in-one customer feedback and analytics platform built for digital professionals, SaaS companies, and e-commerce businesses. It helps teams collect, analyze, and act on customer feedback to improve satisfaction and retention. Using tools like sentiment analysis, trend tracking, and NPS scoring, Feedio transforms raw feedback into actionable insights. Businesses can identify promoters and detractors, refine product strategies, and deliver better customer experiences. The platform also allows users to curate verified testimonials to strengthen brand trust and credibility. With an intuitive dashboard and automation features, Feedio empowers businesses to turn feedback into meaningful growth. -
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Axioma CRM
Axioma
Axioma CRM for service companies allows you to put the customer at the center, significantly improving the level of service for them. A good CRM must be usable via the web, of course. Work is increasingly mobile and flexible and with the use of new technological devices it is expected to be able to reach all the information you need immediately. To make sure you have all information consistent with the rest of the departments, integration with other business systems is essential. The Axioma CRM modules allow you to keep your contact database under control, finding in a single screen all the information updated in real time, activities, e-mails, documents exchanged, negotiations in progress and requests sent by customers. Cultivate the database with targeted actions to build customer loyalty and find new references. Through the marketing module of Axioma CRM it is possible to select precise targets and send them targeted communications. -
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Emplifi
Emplifi
Convert followers into customers. Amplify memorable experiences across your entire social presence (and do it at scale). Make your brand shoppable. Deliver easy shopping experiences your customer crave on their favorite social platforms. Show them you care. Power great customer service and care experiences with AI-powered tools and targeted insights. Empathize with customer needs instantly and amplify the right brand experiences at every touchpoint. Emplifi gives you everything you need to close the CX gap. Emplifi Social Marketing Cloud unifies all the tools a global enterprise needs to succeed on social media. From analytics and listening to publishing and community care - it’s the most advanced way to manage social media today. Emplifi Social Commerce Cloud enables you to deliver modern commerce experiences your customers expect. In just a few clicks, users will be able to complete their journeys from discovery to purchase. It's the fastest path to more revenue. -
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Agentforce 360 for Manufacturing
Salesforce
Agentforce 360 for Manufacturing is Salesforce’s AI-powered CRM platform designed to unify the manufacturing value chain. It integrates customer, product, and asset data into one connected system to improve visibility and efficiency. The platform enables manufacturers to modernize commercial operations and streamline collaboration between sales and operations teams. AI agents support service teams by accelerating case resolution and automating warranty claims. Agentforce Manufacturing also enhances demand forecasting and opportunity management. Built on Salesforce’s AI CRM, it delivers real-time insights to improve decision-making and productivity. The solution helps manufacturers drive revenue growth while optimizing service and partner engagement. -
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Etiya CRM
Etiya
Any organization that wants to succeed must aspire towards having excellent customer relations and the first leg of this journey is adopting a no-nonsense approach to customer relationship management (CRM). CRM is all of the activities, strategies and technologies that companies use to manage their interactions with their current and potential customers. CRM helps businesses build a relationship with their customers that, in turn, creates loyalty and customer retention which are both qualities that affect a company’s revenue. Etiya Customer Relationship Management (CRM) provides a highly scalable, customer-centric, omni-channel experience enabling companies to exceed customer expectations by interacting with them on any platform, via any channel. Etiya CRM provides an end-to-end, integrated lead-to-cash process flow for customer management. Social media analysis determines communities of interest and opportunities for cross-sells and up-sells. -
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Spearline
Spearline
Proactively test and monitor critical aspects of any line, from any device, almost anywhere in the world, from the comfort of your desk. Our most straightforward test, and the basis for all our customers’ testing setup. Enables replication of a customer’s call and generation of objective audio quality scores. Latency is the time between when you speak, to when the other person hears your voice. Enables you to replicate a conference call and test all conference functionality. Allows you to bring your customer’s network into the testing loop. Measure the performance of your own or outsourced contact centers. Test an SMS message before you send it to your customer. Know how quickly your customers’ calls are answered and take action if they’re being kept waiting. Make sure your customers’ experience of touch tone (DTMF) options are seamless and smooth. -
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Webio
Webio
Webio are specialists at conversational AI for customer engagement. Webio takes all the pain out of connecting with customers. Acting as the ‘central intelligence hub’, our conversational AI manages all the conversation elements that are needed to have successful customer conversations. Enable customers to connect in their channels “at-will” and connect with live agents without context loss. Whether customers stick to one channel, switch during the conversation or use a new channel each time - it doesn’t matter. Webio can handle it all. Webio is intuitive. Identifying customer intents, our conversational AI platform uses natural language understanding (NLU), machine learning and AI to drive conversation engagement and successful outcomes. Learning and automating with every interaction, Webio AI chatbots improve live agent productivity by automating low- value interactions and letting live agents focus on higher-value conversations. -
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PSXLink
OEConnection
Combining the power of PSX with the richness of RepairLink and CollisionLink data allows dealerships to take control of their parts business with actionable insights and easy-to-manage customer information. Visual, interactive dashboards to easily track parts department performance. Track and monitor all sales activities and schedule follow-up communications. Make proactive and informed decisions with dynamic filtering and reports. Track key data points and set up automated reports based on user-defined criteria. Receive on demand or automated reports on sales activity and follow-up progress. All tools necessary to navigate wholesale growth and turn your analytics into action. -
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PAM Wayfinding
PAM
PAM is the world-leading smart navigation platform for iconic city districts. Transforming big difficult spaces into pleasurable and profitable places, personalizing precincts and turning visitors into fans. Turn your visitors into fans at major events with contextual messaging, directions, mapping and routing to reduce congestion and drive customer engagement. Provide a virtual twin of your smart city district on interactive kiosks and smart phones so your customers can find exactly what they’re looking for. Be innovative and creatively engage visitors, to improve customer satisfaction and increase revenue. Deliver contextual messaging to promote experiences and improve accessibility. Event specific routing, text-to-speech and multi-lingual translations. Develop your playbook to manage your event from start to finish, with dynamic sign information to manage the flow of your visitors. -
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Merlin CRM
Merlin Business Software
With Merlin you get unlimited company and contact records, which alongside the standard fields you would expect from a CRM system, Merlin allows for approximately 40 user-definable (customisable) fields. With this you can store and report on the information you want. Tired of clicking through screens to find the relevant windows, Merlin has an intelligent, dynamic menu, which will predict and show the options you’re most likely to need next on any given page. With its fully integrated approach, Merlin records all activity against the relevant contact, so there is no duplication of data and you get a full historical archive. The Customer Relationship Management (CRM) module allows for a proactive sales force to have their diaries automatically populated with appointments scheduled for the next month, week, day or a given date range. This also works with your Accounts and Purchasing teams chasing payments or deliveries respectively. -
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Sprout
Sprout
Sprout is loaded with useful, intelligent marketing tools that allow users to quickly and easily create stunning campaigns and automate their marketing. But that’s not all, when you buy Sprout you will also get the most amazing customer support around! Build your brand with rich multi-media content sent directly to consumers cell phones. Use our mobile landing pages & in-store digital kiosks to grow your lists. Segment your customers and create client personas. The cannabis business is well suited for direct marketing and if you’re not focused on building a database of consumers and patients, then you’re missing out on opportunities to grow your business and build your brand. -
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Zipari
Zipari
Your challenges are our exclusive focus: driving health plan KPIs, acquiring and retaining members, running efficient operations, managing better benefits utilization, and positively impacting health outcomes. With Zipari, you can access the first and only technology platform built to simultaneously address every one of these CX challenges for your entire business. Increase adoption, activate and re-activate digital engagement, orchestrate personalized experiences with employers, brokers, providers, and members. Educate consumers about benefits, increase wellness program adoption, and automate next-best-action recommendations driven by real-time data and pre-built goals to deliver the highest value. Simplify administrative tasks with pre-built workflows and reduce call-center volume across all consumers. Integrate seamlessly with your existing infrastructure and technology. -
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plusoft Omni CRM
Plusoft
The Harvard Business Review indicates that 73% of shoppers use more than one channel during their shopping journey, be it digital or physical. This scenario demands that the company has the same experience in all channels. To do this, your company needs to have information on the entire customer history up to date and in a reliable system. To enable a frictionless experience that unifies customer information, the best solution is plusoft Omni CRM. The technology is scalable and performs the orchestration of multichannel flows and business areas, enabled for integration with legacy systems. Social distancing made health institutions strengthen their contacts with patients and customers via digital channels, which generated the need to use tools that unify the information of each user to provide the best care and each interaction. -
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Infosys Genome Solution
Infosys
The Genome Solution enables enterprises across industries, leverage the power of analytics to provide end-customers with highly personalized experiences. The solution helps enterprises capture a customer’s behavior across channels such as digital, social, offline and data residing within the enterprise, and collate it based on behavioral attributes (genomes). With over 5,000 prefabricated customer genomes, the solution helps enterprises optimize data preparation and analysis time – freeing up 80% of time used to prepare the data, thereby significantly enhancing the time available to analyze the data. It also creates a foundation for predictive and prescriptive analytics to drive persona-based contextual insights. -
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Webtalk
Webtalk
Personal and professional networking consolidated, yet segregated, to maximize the value of your relationships. Post publicly, or to your personal and professional networks. Filter your news by networks, groups, keywords, and media types. Showcase yourself and be discovered for opportunities. Find talent recommended by your peers, and people with similar interests. Use Webtalk to post to your other social sites. Maintain your relationships and build your brand while saving time. Universal personal, professional, and business contact management to seamlessly manage all of your relationships in one place. Earn points for engagement, great content, and referrals that redeem for real, cold hard cash paid monthly to your bank account. Through the Webtalk Foundation, 10% of all profits will be donated back to charities in the countries where the profits were generated. Join the first all-in-one networking platform built to power the digital economy and help you create more success. -
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Dock 365
Dock 365
Contracts are a major element to every organization. Contracts can be complicated, hard to track, and difficult to finalize, making them a real headache to deal with. Challenges that occur during contract management can lead to even larger issues down the line, so implementing an intuitive and powerful contract management solution is the key to managing your contracts, hassle-free. Dock offers that exact solution. Our Contract Management System simplifies every stage of a contract's lifecycle. Contract drafting, reviews, negotiations, and storage are easier than ever with Dock. Dock uses the power of your existing Office 365 investment so you can easily locate and refer to archived contracts on demand. -
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LXCRM
Leverate
An effective CRM is the lifeblood of any retail brokerage. LXCRM was crafted to make staying in touch with your Forex traders easy. Every feature of our CRM system is specifically designed for the needs of Forex brokers. Use LXCRM to increase your performance with Integrated marketing & automation tools. Multiple dashboards with full customization allow you to get all the info you need in one page. LXCRM can be seamlessly integrated with affiliate systems, emailers, SMS, and more. Track your sales and success teams’ performances collectively and individually. Assign specific permissions for different staff members for maximum data protection. A personal success manager will help you build the most fitting package for your needs. Our technical team will install and integrate all of your brokerage components. A training professional will guide your team through all your systems, and you are good to go!. -
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BrokerIQ
TradeCore
The CRM tool specifically designed for finance, allowing you to acquire, convert, retain and monetize. Keep track of leads, and easily onboard clients. Thorough client overview allows for actionable communication. Make your KYC checks quick & easy. Leading eKYC providers are natively integrated. BrokerIQ’s KYC-based client statuses allow for effortless management and clear overview. Access fully logged KYC and document checks through exportable, dedicated reports. BrokerIQ supports integrations with all major PSPs. You get to pick who will be processing your payments. All transactions, internal and external, are recorded in BrokerIQ, giving you a complete picture of your business. Automate bonuses based on flexible client segment configurations, and bonus amounts, fixed, or percentage based with limits. BrokerIQ is integrated with industry-leading trading platforms. Keep the platforms you have, and easily expand to new ones. -
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OKRA.ai
OKRA.ai
OKRA.ai is transforming Life Sciences through the use of intelligent brains. Delivering in medical, commercial, and market access, OKRA.ai is transforming pharmaceutical industry operations. Find out how you can access your own AI brain and how it will deliver cost-effective solutions, time-saving resources and targeted patient outcomes in your organisation, today. OKRA’s MarketSphere is built on the best in class AI technology, smart enough to turn insights into intelligence, and guide your next actions. See the future with predictions up to 12 months ahead. Launch products, reinvest or relocate resources for optimum return. Regardless of brand. Regardless of geography. For Medical leads, MedCompass also allows you to understand the community’s (KOLs and HCPs) unmet needs and sentiments across multiple markets and TAs. Moving from a static to a more dynamic and holistic view of how topics evolve over time. -
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Sorcero
Sorcero
Sorcero is an AI-powered platform designed to transform complex medical data into actionable insights for the life sciences industry. With its suite of products, including Medical Insights Management, Intelligent Publication Monitoring, Plain Language Summaries, and Intelligent Systematic Literature Review, Sorcero unifies and analyzes unstructured and structured data from a variety of sources. By using AI to analyze medical themes, notes, and research, Sorcero delivers high-quality, easy-to-understand answers to complex medical questions, helping teams in Medical Affairs, Pharmacovigilance, and Regulatory Affairs drive more informed decisions. The platform supports rapid literature monitoring, content generation, and evidence-based decision-making, ultimately boosting patient outcomes and enhancing operational efficiency. -
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Perx Lifestyle Marketing Platform
Perx Technologies
Singapore-based Perx Technologies is a category-creating Lifestyle Marketing SaaS Platform helping large enterprises and digital native businesses transform from being transient and transactional to delivering continuous and meaningful customer engagements in the digital economy. The platform that enables you to influence and drive customer actions. Rewarding customer actions with personalized rewards has never been easier! Enterprises are racing to build mobile-first net new revenue streams by becoming 2 sided marketplaces. The Perx Lifestyle Marketing Platform enables enterprises to redefine customer engagement, stand up a commerce marketplace in less than 30 days, and become a strong Adtech contender in the mobile-first economy. Powering large regional and global brands the platform enables organizations of all sizes to monetize on customer engagements by creating personalized, interactive revenue-generating digital experiences for millions of end consumers.
