vBrowse

vBrowse

Vizolution
vScreen

vScreen

Vizolution
+
+

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About

Online journeys can break when customers aren’t able to resolve queries or difficulties independently, forcing the journey to break by escalating to assisted channels, or abandoning their journey all together. Breaks make the experience frustrating for your customer, who has to manually join up steps and channels to achieve the outcome they want. Breaks are also inefficient for your business, causing lost sales, inflated costs, rushed compliance processes and erosion of your brand position over time. vBrowse is an innovative co-browsing solution that provides targeted human support to online customers at the point of need, acting as a human safety net within the self-serve process. The result is an effortless journey within the customers channel of choice, combining the high touch support of face-to-face, with the costs and convenience of digital.

About

Customers are frustrated by being left to manually join information across steps and channels and these breaks create inefficiencies for your business, causing lost sales, higher costs to convert, rushed compliance requirements, and the erosion of your brand position over time. vScreen enables you to streamline remote journeys into effortless experiences: allowing customers to do everything they could in a face-to-face interaction, simplifying journeys so they start and end in the customer’s channel of choice. Verify identity, upload and download documentation digitally in real time on the call. It links up with your back office too. Explain sophisticated products and avoid confusion by displaying digestible information on your customer’s screen. Display terms and conditions and collect esignatures, building an audit trail that guarantees compliance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Co-browsing solution for companies looking to implement remote support

Audience

Businesses searching for an agent-assisted, live-sharing solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Vizolution
Founded: 2013
United Kingdom
www.vizolution.com/digital-products/vbrowse/

Company Information

Vizolution
Founded: 2013
United Kingdom
www.vizolution.com/digital-products/vscreen/

Alternatives

vScreen

vScreen

Vizolution

Alternatives

vBrowse

vBrowse

Vizolution
Protrak

Protrak

Vision
Paperless

Paperless

posBoss
RichCall

RichCall

Aurus

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim vBrowse and update features and information
Claim vBrowse and update features and information
Claim vScreen and update features and information
Claim vScreen and update features and information